not great. where do i start - tenders that have been closed still showing up as open - hard to communicate with anyone from S2G. sent 2 emails. no one has replied - some tenders request to contac... See more
Company replied
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Great value for money! We new to government procurement and didn't want to splash out on a service that would cost thousands. Supply2Gov is affordable and flexible for payment. Can't recommend it en... See more
Company replied
Really hard and clunky to navigate, not user friendly and seems like it set up for big companies who are experienced in using the platform. If I didn’t use AI to help me navigate it I wouldn’t have go... See more
Feels a bit spammy and suspect. Every alert has zero results within current subscription level but always a number of results in paid for subscription level. If it continues I may be unsubscribing.
Company details
Information provided by various external sources
Powered by our database, which is the UK and Republic of Ireland's largest database of public sector contracts, our tender alert service is designed to make finding public sector contracts as easy as possible for your growing business.
Contact info
United Kingdom
- www.supply2govtenders.co.uk
3.0
Average
81 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Not happy.Despite requesting to cancel my…
Despite requesting to cancel my subscription before it was due they made me pay another month. Not happy. Unfair.I have emailed them several times and they are just not cooperating.
July 9, 2020
Unprompted review
Reply from Supply2Gov Tenders
Hi Carol, we’re sorry to hear that you are unhappy with the service you have received from us to date. Our cancellation terms are clearly stated in our terms of service which are agreed at point of purchase and unfortunately the cancellation we received was after the cut-off before the next invoice. Rest assured that your cancellation notice was received and confirmed with you as being processed and your subscription will end at the end of the subscription term.
Lots of room for improvement!
I strongly believe that your business should get paid on results ( like all of us). Your search engine is complicated and often returns useless results. As a start up business I can ill afford to spend
money on your fees without more certainty of information that I can follow through to an order.
July 1, 2020
Unprompted review
Reply from Supply2Gov Tenders
Thank you for your feedback regarding our Supply2Gov service. Our service is built upon delivering relevant results to our customers to avoid the noise of unsuitable contracts. We have built an ever-improving search algorithm which focuses on a combination of CPV codes and keywords and recommend that searches are not too broad to avoid spending time trawling through any contracts or awards that may be irrelevant to you. Of course, the opportunities that are returned are based on buyer requirements and can fluctuate in volume however we have a dedicated team of researchers that work to source more content than any other provider – something we are proud of. We’d be happy to look at your keywords to establish if there is any room for refinement to deliver better matches. Simply drop us a note to helpdesk@supply2govtenders.co.uk to speak to one of the team.
Free Supply2Gov Tenders option ineffective
Sadly the free Supply2Gov Tenders option is so restrictive that it is of little use.
March 5, 2020
Unprompted review
Reply from Supply2Gov Tenders
Good afternoon,
Sorry to hear you aren't finding suitable opportunities so far with Supply2Gov.
Have you tried optimising your tender alert profile? Here's a step by step guide to help you: https://www2.bipsolutions.com/Supply2GovUK_Creating_A_Winning_Profile
Kind regards,
Melissa
Senior Marketing Executive
Information sent as possible…
Information sent as possible opportunities, bear no resemblence to Business activity of the Company.
March 3, 2020
Unprompted review
Reply from Supply2Gov Tenders
Good afternoon,
Sorry to hear you aren't finding suitable opportunities so far with Supply2Gov.
Have you tried optimising your tender alert profile? Here's a step by step guide to help you: https://www2.bipsolutions.com/Supply2GovUK_Creating_A_Winning_Profile
Kind regards,
Melissa
Senior Marketing Executive
Great value for money
Great value for money!
We new to government procurement and didn't want to splash out on a service that would cost thousands. Supply2Gov is affordable and flexible for payment. Can't recommend it enough.
February 3, 2020
Unprompted review
Reply from Supply2Gov Tenders
Good morning,
Thank you for your kind words, we are very happy that you are enjoying your tender alerts service and find it so worthwhile for your business. If you would like to share your testimonial in a case study please don't hesitate to get in touch, my email address is melissa.russell@bipsolutions.com.
Kind regards,
Melissa Russell
Senior Marketing Executive
Reply from Supply2Gov Tenders
Good morning!
Thank you for your glowing review. We would love to be able to use your testimonial, if you would like to give us some more information please contact me at melissa.russell@bipsolutions.com.
Kind regards,
Melissa Russell
Senior Marketing Executive
Too expensive for new SME companies to…
Too expensive for new SME companies to access.
December 3, 2019
Unprompted review
Reply from Supply2Gov Tenders
Good morning,
Thank you for your feedback today, it's always useful for us to understand our customers perception of the tender alerts service.
Supply2Gov has been built with SMEs in mind as we offer not only annual subscriptions but 6 monthly and monthly starting from as little as £25 a month. If you would like to discuss your procurement alert needs with us we can review the best package for you. Please don't hesitate to contact us at helpdesk@supply2govtenders.co.uk.
Kind regards,
Melissa Russell
Senior Marketing Executive
Very professional and comprehensive…
Very professional and comprehensive guides to the procurement system. Impressive
October 12, 2019
Unprompted review
Reply from Supply2Gov Tenders
Good morning!
Thank you for your glowing review. We would love to be able to use your testimonial, if you would like to give us some more information please contact me at melissa.russell@bipsolutions.com.
Kind regards,
Melissa Russell
Senior Marketing Executive
The tender alerts sent to us daily…
The tender alerts sent to us daily usually have no connection to our business.
A waste of everyone's time.
We would like this corrected.
TY.
September 5, 2019
Unprompted review
Reply from Supply2Gov Tenders
Good morning TM Clothing Ltd,
Hopefully we can get your alert profile working for you, one of our helpdesk advisors has been in touch with you in the last week to suggest ways you can improve your alerts. If you login to your S2G dashboard you will see the email alert profile tab, this is where you can update and review your keywords and other email alert filters. For further step by step assistance on getting the most of your alerts click here to download our eGuide: https://www2.bipsolutions.com/Supply2GovUK_Creating_A_Winning_Profile
Let these changes run for about a week and let us know if you need us to review your profile further.
Kind regards,
Melissa
Senior Marketing Executive
Supply2Gov
Reply from Supply2Gov Tenders
Good morning Ayan,
Thank you for your review. Glad to hear you're enjoying the website.
Kind regards
Melissa
Senior Marketing Executive
Supply2Gov
Super opportunity to supply steel
August 2, 2019
Unprompted review
Reply from Supply2Gov Tenders
Good morning Terence,
Glad to hear you're finding our tender alerts service useful. Thank you for the review.
Kind regards,
Melissa
Senior Marketing Executive
Supply2Gov
Pointless unless you upgrade and pay
Pointless unless you upgrade and pay. We sell software - so why would we be interested in only local tenders? Roofing and decorating of no interest! Initial intro made it look very much like it was an official NHS thing - unfortunately didn't twig it wasn't until too late in the procedure. Better just signing up to the free government protal.
August 1, 2019
Unprompted review
Reply from Supply2Gov Tenders
Hello,
We appreciate your feedback on our service. Our local area coverage is designed to help those who are new to tendering to the public sector focus on a smaller area in order to get used to the tender alerts tool and build their portfolio of public sector work for free. Where we differ from national government portals is that we source from over 3,000 sources and place all information in one single alert solution for you. This means that we publish more contract notice and awards than the government portals and you don't have to have multiple logins.
If you are ever looking to refine your tender alert profile to avoid receiving notices for roofing and decorating, we have a step by step guide of how to update your profile here: https://www2.bipsolutions.com/Supply2GovUK_Creating_A_Winning_Profile
Thank you again for your feedback, apologies that your initial experience with Supply2Gob hasn't been more positive. If in future you have any further queries or issues please feel free to contact our helpdesk helpdesk@supply2govtenders.co.uk.
Kind regards,
Melissa Russell
Senior Marketing Executive
Supply2Gov
Wouldn't recommend for tenders
Suggested tenders are never relevant to our services. Bombard you with emails about irrelevant opportunities. Poor platform.
April 2, 2019
Unprompted review
Reply from Supply2Gov Tenders
Good afternoon,
Apologies for the delay. Thank you for taking the time to provide your feedback on our Trustpilot page.
Sorry to hear that you don't appear to be receiving relevant opportunities, perhaps there's something we can look at with regards to your tender alerts profile?
You can find a comprehensive eGuide on our site that can help you make tender alerts more relevant: https://www.supply2govtenders.co.uk/resources/
Alternatively a member of our helpdesk could take a look at this with you if you contact us at helpdesk@supply2govtenders.co.uk.
Best regards,
Melissa
S2G
Can't access anything without paying
February 5, 2019
Unprompted review
Reply from Supply2Gov Tenders
Good morning,
Apologies for the delay. Thank you for taking the time to provide your feedback.
Registration to Supply2Gov postcode area based alerts is free of charge. However, if you are looking to branch out into the rest of the UK we have some very affordable monthly payment packages starting from £25 per month.
If you have any further questions about the coverage level you are looking to access, please drop us an email at info@supply2govtenders.co.uk.
Best regards,
Melissa
S2G
Very restricted scope, not useful at all.
Geographical areas for selection are way too small, and there is no option to change once selected without contacting the provider. It may be sensible to carve up London due to volume, but subsections of other regions are ridiculously tiny.
February 5, 2019
Unprompted review
Reply from Supply2Gov Tenders
Good morning,
Apologies for the delay in getting back to you, we appreciate your feedback.
If you feel you have chosen the wrong local area upon registration, our helpdesk would be able to do a one off postcode area change for you. Please email helpdesk@supply2govtenders.co.uk.
Hope this helps.
Best regards
Melissa
S2G
Highly recommended
I have had the opportunity to be involved in the last webinar and I found it very useful and I recommend any individual or company to contact Supply2Gov and join the next webinar I'm sure there will be some advise that will be useful for your tendering processes. The next webinar is the 15/11/2018 at 2pm
November 8, 2018
Unprompted review
Reply from Supply2Gov Tenders
Good morning Derek,
Thank you for your feedback on our webinar programme late last year, we will be hosting another set of online seminars in the near future so keep your eyes peeled!
Best regards
Melissa
S2G
A good site that enables you to find…
A good site that enables you to find the tenders relevant to your business.
September 10, 2018
Unprompted review
Feels a bit suspect
Feels a bit spammy and suspect. Every alert has zero results within current subscription level but always a number of results in paid for subscription level. If it continues I may be unsubscribing.
July 16, 2018
Unprompted review
Keep having to repeat same information
Keep having to repeat same information. Site not easy to follow
July 6, 2018
Unprompted review
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