Survival Depot Ltd Reviews 

387
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Terrible customer service they couldn't care less! product shipped from some backwater in China & never arrived No regibd given! company full of BS just a disaster! spend your money somewhere else... See more

Rated 1 out of 5 stars

Paid £8.99 for a Tec Accessories P7 Suspension Clip as part of a larger order (Order No 20232) which I never received. Instead they sent a cheap flimsy key chain with a shopping kart token branded w... See more

Rated 1 out of 5 stars

Trying to return item as it is not as described and pictures were misleading. Seller won't return emails or confirm return address. Tried two different email addresses featured on website no reply! Th... See more

Rated 4 out of 5 stars

Products have arrived in 10 days, not bad, and were exactly what I had ordered. Unfortunately their customer care didn't reply to my 3 messages (both via email and webform) asking for details about... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Survival Depot Ltd www.survivaldepot.co.uk Based in United Kingdom, London


Contact info

1.7

Bad

TrustScore 1.5 out of 5

387 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.7

All reviews

(387)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company, hassle free ordering and fast dispatch. Big product range at great prices, will be ordering again from them without hesitation.

April 26, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Fast service, no problems. Will be buying from Survival Depot again.

April 17, 2018
Unprompted review
Rated 1 out of 5 stars

Very poor site

Very poor site. I ordered 2 lamps on 15 December 2017 never got them and Iv tried lots of time to get in touch with no reply all one big CON please don’t buy from them you are wasting your money

April 7, 2018
Unprompted review
Rated 5 out of 5 stars

Good reliable service.

No complaints at all, items arrived quickly, exactly as described. They have a lot of unique gear worth checking out.

March 20, 2018
Unprompted review
Rated 1 out of 5 stars

Buyer Beware!

Paid £8.99 for a Tec Accessories P7 Suspension Clip as part of a larger order (Order No 20232) which I never received. Instead they sent a cheap flimsy key chain with a shopping kart token branded with the Survival Depot logo, not worth 80p let alone £8+. Clearly a cowboy operation in which you can't trust that you will receive what you pay for - my advice: STEAR WELL CLEAR!

March 17, 2018
Unprompted review
Rated 3 out of 5 stars

Totally lack of contact

Totally lack of contact, no tracking number, even no order confirmation. Despite of this, I finally got my item. But...

March 13, 2018
Unprompted review
Rated 5 out of 5 stars

Unbelievably fast delivery!

Ordered a Photon Freedom plus micro led torch, had one before and they are absolutely brilliant and highly recommended.
Not used Survival Depot before, but ordered online and the item arrived almost immediately!
Very impressed with the speedy delivery.

March 12, 2018
Unprompted review
Rated 2 out of 5 stars

Still Waiting for Order...

I have been trying to get hold of them about an order that I placed back at the end of January start of February and are still waiting for them. They have taken the money from the card. All I get is we are looking into to it and I have also tried emailing them. But iget no response.

This is the first time that this has happened to me.

They did contact me and told me that I could track using the url that they sent me on the 8th February 2018. Which still states that it hasn’t left.

March 10, 2018
Unprompted review

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