Sussex Mortgage Services Ltd Reviews 

185
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Paul and Paula, what an incredible duo! As first time buyers, we had no idea what to expect, but that was no problem for Paul and Paula. They were both honest, knowledgable, clear and reassuring at al... See more

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Rated 5 out of 5 stars

From the first call, excellence. Very clear about our options, used their knowledge of the lenders well and were very flexible when we had to change plans. Previously our mortgage options had been sim... See more

Rated 5 out of 5 stars

Highly recommended. Emma looked after our house move earlier this year with care, attention and speed. She was honest and realistic about our financial options but was also able to offer suggestions... See more

Rated 5 out of 5 stars

James got us exactly the mortgage we needed at a great rate despite our slightly complicated financial profile (one of us self-employed, the other with a recent job change). He also provided brilliant... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Life Insurance Agency

Information provided by various external sources

Providing whole of market Independent Mortgage & Protection Advice; that is individual, tailored and unique to your specific circumstances and needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good experience

Very good experience! I recommend Sussex Mortgage but specially Emma. She always answers our questions and Emma make all the process go quickly.

Ana and Pedro

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

We have just used Sussex Mortgage…

We have just used Sussex Mortgage Services and would highly recommend. They took all of the stress out of what can be a really testing time and we felt completely reassured from the start. Great to communicate with by phone, email and face to face which I think is really important in these matters. We’re so impressed and will use next time should we move again.

August 7, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service from everyone at…

Brilliant service from everyone at Sussex Mortgage Services.
From the very beginning communication was clear right the way through to our purchase and sale.
They even advised on financial matters that were not part of our contract which we were extremely grateful!
We will definitely be using them again and would 100% recommend to all.

August 3, 2020
Unprompted review
Rated 5 out of 5 stars

Sussex Mortgage Services where helpful…

Sussex Mortgage Services where helpful and very informative, I have several mortgages and they have helped me with all of them always being friendly and professional. I would definitely recommend them and never use anyone else .

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

Efficient and effective

As ever, Paul and Paula have been exceptionally helpful, even in these difficult times and have been able to find the best deals on our remortgage and sorted it all out. Always efficient, helpful and friendly. Highly recommended

May 27, 2020
Unprompted review
Rated 5 out of 5 stars

Paul & Paula Little have been a great…

Paul & Paula Little have been a great help to me over the last six years thanks to their excellent knowledge and experience. They always deliver the best mortgage deal for me and I'm lucky to have them to turn to for financial advice.

May 26, 2020
Unprompted review
Rated 5 out of 5 stars

We are extremely pleased with the…

We are extremely pleased with the services we have been provided with continuously over the years from Sussex Mortgage Services. They really have a brilliant and helpful team and are up to speed with current market conditions I hope your have us back for many years to come thank you.

Lee and Marie
West Worthing.

April 24, 2020
Unprompted review
Rated 5 out of 5 stars

Sussex Mortgage Services - Emma Martin

I was recommended to contact Emma Martin from Sussex Mortgage Services by a work colleague who overheard my conversation about 'never-being-able-to-get-a-mortgage-again' due to a messy divorce etc. I had tried with various high-street banks and mortgage lenders and I simply gave up due to long winded procedures and negative answers...then I met Emma and she literally waived her magic wand and suddenly my life started to look bright again! My circumstances have been slightly different to others I must admit but not once did Emma give up on my chances and found ways I never knew existed! Her professionalism, positive can-do attitude and always being there for you, made the whole process so easy it felt like, I did not have to worry about a thing, she did everything for me. I would pay the double for the services Emma and SMS have provided, as the stress of handling all of this was taken right off my hands and I am eternally grateful for everything they have done! Thank you so so much!

March 12, 2020
Unprompted review
Rated 4 out of 5 stars

Open and honest service

Emma was open and honest and very personable throughout the whole process. Easily contactable and open all hours!
The service given was great and would recommend her as an extremely knowledgeable service that will save you money.

February 7, 2020
Unprompted review
Rated 5 out of 5 stars

Can't recommend highly enough

Can't recommend highly enough. Friendly and efficient, talked me through what I thought was a complicated process but turned out to be relatively easy process, all down to the team here. For any advice in this area I woudl certaintly recommned them to anyone. In fact I'm booking my next call already for some more expert advice.

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

Both James and Paula were incredibly…

Both James and Paula were incredibly professional and helpful throughout the adventure that was buying our first home! It was definitely a very worthwhile investment and their expertise was hugely valuable. We have been recommending them to all our friends.

January 25, 2020
Unprompted review
Rated 5 out of 5 stars

Emma @ SMS

Emma at Sussex Mortgage Services was extremely thorough and professional when helping me select the most suitable mortgage product.
This process was genuinely the least stressful part of moving and the advice given was sincere and transparent.
I'm extremely happy with the level of service received and wouldn't hesitate to recommend to others.

December 19, 2019
Unprompted review
Rated 5 out of 5 stars

Used Sussex mortgage services to help…

Used Sussex mortgage services to help us buy our first home and what a great friendly bunch of people, they couldn’t do enough for us, all we done was relax and enjoyed the experience and they done everything for us! Now we are happy in our first home

December 19, 2019
Unprompted review
Rated 5 out of 5 stars

Emma at Sussex Mortgage Services

Emma at Sussex Mortgage Services guided us through our first house purchase 2 years ago and made a reality of something we thought could never happen. (Both self employed and not so young, first time buyers ....) She took all the stress and confusion out if it and I trust her implicitly. This time round for our remortgage , again she has taken control and we have not had to worry about a thing. She is simply brilliant and I wouldn’t use anyone else, can’t recommend her highly enough.

Cath and Mick

December 17, 2019
Unprompted review

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