Sussex Mortgage Services Ltd Reviews 

185
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Paul and Paula, what an incredible duo! As first time buyers, we had no idea what to expect, but that was no problem for Paul and Paula. They were both honest, knowledgable, clear and reassuring at al... See more

Company replied

Rated 5 out of 5 stars

From the first call, excellence. Very clear about our options, used their knowledge of the lenders well and were very flexible when we had to change plans. Previously our mortgage options had been sim... See more

Rated 5 out of 5 stars

Highly recommended. Emma looked after our house move earlier this year with care, attention and speed. She was honest and realistic about our financial options but was also able to offer suggestions... See more

Rated 5 out of 5 stars

James got us exactly the mortgage we needed at a great rate despite our slightly complicated financial profile (one of us self-employed, the other with a recent job change). He also provided brilliant... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Life Insurance Agency

Information provided by various external sources

Providing whole of market Independent Mortgage & Protection Advice; that is individual, tailored and unique to your specific circumstances and needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

James Carson-Lee is brilliant

James Carson-Lee is brilliant. I have used him a number of times for different products and trust him completely. I feel he has my best interests at heart and will only recommend what is right for me as he is in it for the long-haul. I, in turn, will stick with him and recommend him to all my friends.

May 4, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Russell and Vicky were absolutely brilliant. The advice and service we received was 1st class, every step of the way. Constant contact and updates were so helpful, helping us secure the mortgage that suited our needs. Would thoroughly recommend Sussex Mortgage Services.

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

Very happy first time buyers

We were first time buyers, and Emma Martin has been a wonderful guide through the sometimes testing process! She was patient and kind, thorough and prompt - we could not have asked for a better service. It was all quite manageable in the end, and I know it is all down to Emma's positive attitude. We highly recommend Sussex Mortgage Services and would not think of going elsewhere in future. Thank you so much!

March 31, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you Emma!

I would like to say thank you to Emma Martin for all you help in arranging a mortgage for us. You have gone above and beyond what was a VERY long process for us, always there and the end of the phone whenever we needed you. Very professional, knowledgeable and always happy to help! Thank you again! Would highly recommend.

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

I would like to say thank you to Sussex…

I would like to say thank you to Sussex Mortgage Services for all there help in arranging a mortgage for us.

I especially want to thank Emma Martin who worked all the hours to arrange everything for us. She was very easy to get along with and explained everything along the way with fun and enthusiasm. Arranging a mortgage for the first time is very daunting but would definitely recommend Emma in helping anyone with there mortgage.

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

I was referred to Emma and she was very…

I was referred to Emma and she was very professional and supportive throughout the process, she understood my position advised on options and found a very satisfactory solution. All delivered efficiently and positively without ever meeting. Thank you very much and I would fully recommend you to others

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

Emma, the Star at Sussex Mortgage Ltd

Emma, the Star at Sussex Mortgage Ltd

I highly recommend Sussex Mortgage Services, they made first time buying easy for me and my partner.

Emma communicated with me throughout the whole process and explained everything in every little detail so I understood what I was signing up for.

Overall I and my family are very happy within our family home and it's all because of Emma and Sussex Mortgage services.

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you Paul and Paula

Thank you Paul and Paula

Amazing service from start to finish, both were available for any queries we had and always felt informed throughout the process and made the whole experience a breeze.

Would highly recommend using the guys at Sussex mortgage service in a heartbeat.

January 11, 2021
Unprompted review
Rated 5 out of 5 stars

Above and Beyond

Emma and Paula were beyond helpful with manging the financial side of my move. I used them for my first move and will certainly be using them for my next. Emma was amazing at talking me through the different options and then explain the positives and negatives of each option. She was great at explaining complicated financial aspects of the move and breaking them down in a way i could understand. I feel i got great value for money and i would recommend them to anyone who is looking to purchase a property and wants a brokerage you can really form a relationship with.

January 8, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you to the whole team at Sussex…

Thank you to the whole team at Sussex mortgage advisors. With special thanks to Emma for securing our mortgage and answering emails and calls on the weekend. We've felt supported the whole way through the process. Many thanks! Nicola & Leo

December 30, 2020
Unprompted review
Rated 5 out of 5 stars

I highly recommend Sussex Mortgage Services Ltd.

I highly recommend Sussex Mortgage Services Ltd. Throughout the process of remortgaging my property I felt completely supported and informed, not only by the individual dealing with my specific case, but by the entire staff who were hardworking and efficient.

November 22, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I couldn’t recommend the team at Sussex mortgage services enough. We have had a long battle with buying our dream home and the team was professional, helpful and understanding throughout going above and beyond for us. The process was smooth and we really appreciate all their hardwork in getting the right mortgage for us. Thank you to the team!

October 22, 2020
Unprompted review
Rated 5 out of 5 stars

First Class Service

First Class Service - Paul managed to find a much better deal than I was offered elsewhere. Will definitely use Sussex Mortgage Services again.

October 20, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic service once again from Paul and the team at Sussex Mortgage Services. They have managed to take all the stress out of a complicated situation with my mortgage and get me a great rate! I have already recommended you to family and friends.

October 20, 2020
Unprompted review
Rated 5 out of 5 stars

Individual professional service

I have been using Sussex Mortgage Services Ltd for quite a few years now and the service has always been amazing. Emma in particular has always taken the time to explain the best offers suitable for our needs and is a real credit to the team there

October 19, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We have been dealing with Emma from Sussex Mortgage Services for over 3 years now and she has always given us excellent advise on our mortgage and has kept us up to date when we need to switch mortgage providers to ensure we are always getting the best rates!

Excellent service and would highly recommend Emma and Sussex Mortgage Services!

October 19, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Emma looked after our house move earlier this year with care, attention and speed. She was honest and realistic about our financial options but was also able to offer suggestions and solutions that we otherwise would not have considered. Also helped guide us through the complex world of insurance, making sure we had the absolute best policy's for our needs.
Very grateful and happy to have found SMS.

October 8, 2020
Unprompted review
Rated 5 out of 5 stars

Professional and honest

Myself and my wife have used Paul and Paula on a number of occasions and can say their service is very professional and honest.

October 2, 2020
Unprompted review

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