Terrible company, awful customer service. Sent by my boiler insurance company to complete annual boiler service. After the service a small issue was noticed with intermittent hot water in the... See more
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Scott Goodbourn and his team arrived promptly and worked consistently and efficiently until the work on the boiler installation was completed. Scott was nearby and checked the progress etc during... See more
Company replied
Thank you guys for an amazing job on our new heating system, your fitters were friendly and very respectful, josh was amazing he did not stop all 3 days of the installation, the whole process was made... See more
Excellent services. Very satisfied. Good, hard working tea especially the manger “Scott Goodbourn who gets out of his way to check and monitor every thing to ensure 100% satisfaction. Highly reco... See more
Company replied
Company details
Information provided by various external sources
Contact info
Becketts Place, KT1 4EQ, London, United Kingdom
- 07817999573
- www.swenergy.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Oliver was polite and very…
Oliver was polite and very knowledgeable. Expertly serviced our boiler and helpfully explained a problem we've been having and how to solve it. Highly recommended.
My visit
Your engineer Jaxon,is a very nice lad, explains everything, although I’m an old age pensioner, he always takes the time to explain it all to me. He’s a credit to your company
Engineer booked this morning
Engineer booked this morning, service carried out this afternoon, excellent.
Very pleasant and efficient engineer.
The engineer Greg was a very pleasant…
The engineer Greg was a very pleasant and personable young man who went about his work in a very efficient manner explaining things to me as he went along. Highly recommended
Oliver is a genius
Oliver is a genius. No hot water for two days, waved a magic wand and I can now have a shower.
Perfect job and also cleaned up perfectly.
Thank you so much.
Amazing job
Thank you guys for an amazing job on our new heating system, your fitters were friendly and very respectful, josh was amazing he did not stop all 3 days of the installation, the whole process was made simple, from the survey right through to the end. We will be definitely recommending south west energy services to our friends. Thank you guys! Mr & Mrs Platt.
Really quick efficient and clean could…
Really quick efficient and clean could not ask for better knew what to do and how to do it
Quick efficient and clean installation
Quick efficient and clean installation. Very helpful throughout the whole process.
Excellent service very efficient very…
Excellent service very efficient very nice and friendly and courteous would highly recommend to other customers thank you .
First Class Service.
We have been using South West Energy Services for our annual boiler service for some years and have always found them an excellent and efficient organisation to deal with. More recently the pump on our system stopped working which resulted in an emergency call out. Within but a day or two their very pleasant engineer, Adam, was with us and recommended a new pump should be fitted which was done there and then. This is the second time Adam has called on us in an emergency situation as a thermostate failed a couple of years ago and we experienced the same efficiency on that occasion. Our boiler system is now some 10 years old and we are considering signing up a maintenance contract with this organisation as a result of their proven abilities to satisfy.
Wonderful service
Wonderful service! The part for my fire was sourced and fitted by very lovely local lad from St. Austell! I am very pleased with the top class service and attention I received from South West Energy Services. Thank you!
Excellent from the start.
Excellent from the start.
every thing went like clockwork.
the team fitting the heating worked well.
From the quote to the completion of the work every thing went really well.
Most important the heating team made sure every thing was left clean and tidy at the end of each day.
I will certainly be recommending SWE. to my friends and neighbours.
BOILER SERVICE 31/7/2019
ENGINEER TURN UP SERVICED THE BOILER AND WENT. NO PROBLEMS. EXCELLENT.
Excellent customer service and promptly…
Excellent customer service and promptly attended my fault, many thanks all involved.
Cant praise this company enough from…
Cant praise this company enough from coming to survey what we needed to the new boiler being installed all sorted in ten days I call that superb service. All the staff were amazing. Thanks to Scott for all your help. Would recommend this company to anyone.
Jackson Whiteway from South West Energy…
Jackson Whiteway from South West Energy Services completed a boiler service for me under contract to Scottish Power. He was very helpful and knowledgeable and despite not being part of the service he was contracted for was able to give me some useful advice and show me how to resolve a problem I had with my radiators.
Within 5 MINUTES of my call to …
Within 5 MINUTES of my call to Scottish Power to request our first boiler service, S W E rang us to make the scheduled appointment. Very impressive but also, courteous, friendly and businesslike. I think she was called Dianne.
On the day, the engineer - Jackson--was punctual, bright, enthusiastic about his job, but also confident and proud to work for his company, which is rare these days. He was also helpful and knowledgeable in helping me to understand how and why I should not remove the flu guard as I had wanted, but that I should renew it as soon as practicable. This he did without being patronizing.
I can honestly say that Jackson has a natural way with people and is a good ambassador for your company.
I was amazed how quickly I got an…
I was amazed how quickly I got an appointment to have my boiler serviced it was the next day.
The engineer was very pleasant and efficient to say the least.
I highly recommend this service thank you so very much

Reply from South Ltd
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