Terrible company, awful customer service. Sent by my boiler insurance company to complete annual boiler service. After the service a small issue was noticed with intermittent hot water in the... See more
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Scott Goodbourn and his team arrived promptly and worked consistently and efficiently until the work on the boiler installation was completed. Scott was nearby and checked the progress etc during... See more
Company replied
Thank you guys for an amazing job on our new heating system, your fitters were friendly and very respectful, josh was amazing he did not stop all 3 days of the installation, the whole process was made... See more
Excellent services. Very satisfied. Good, hard working tea especially the manger “Scott Goodbourn who gets out of his way to check and monitor every thing to ensure 100% satisfaction. Highly reco... See more
Company replied
Company details
Information provided by various external sources
Contact info
Becketts Place, KT1 4EQ, London, United Kingdom
- 07817999573
- www.swenergy.co.uk
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Fantastic friendly service
We called an engineer out, very prompt service, informative about what was wrong with boiler,what needed replacing, ordering part etc. Couldn't fix that day, returned next afternoon, excellent service from start to finish.Would recommend this company any day.
What an amazing company!
What an amazing company!
I recently had South West Energy out to help with an ongoing issue that took my previous engineer 6 visits and still with no resolve. With 1 visit from South West Energy the problem was correctly diagnosed and fixed immediately. I really can't rate them high enough. I am very very impressed and would definitely recommend.

Reply from South Ltd
Cant praise these guys enough 👍
Cant praise these guys enough. I had a bog standard boiler check on my 2 year old Potterton expecting a very short quick service. I have to say Jackson was extremely professional and polite. I can’t quite remember what ppm he spoke of ( he did explain it twice) but whatever it was should have been around the 200 mark but mine was over 800. I went into a bit of a panic but Jackson’s calm nature reassured me it was fine and it was .... phew)
Credit where credits due, fabulous service and customer care ⭐️👍⭐️👍

Reply from South Ltd
Although the engineer who serviced our…
Although the engineer who serviced our boiler was friendly and helpful, the following day we had no hot water. This wad rectified quickly by a follow up visit and a different engineer discovered a connecting wire had been displaced when the boiler cover was replaced. System now seems to be working ok again.

Reply from South Ltd
Gold stars all round!!
Gold stars all round!!! Boiler broke down thurs morning, contacted Scottish power who hold our boiler cover. South West Services sent a message straight away to say someone would be attending that afternoon. Jake and his buddy arrived in the afternoon, identified the problem; which unfortunately needed a part. Jackson arrived the following evening after a busy shift and difficult jobs to fit the part but he was apologetic about the lateness and very polite and helpful. So pleased we took out the boiler cover with Scottish power who contract South West Energy Services to carry out their maintenances. Well done guys, excellent customer service.

Reply from South Ltd
Clean and efficient
Clean and efficient. Friendly and professional. Sensible price

Reply from South Ltd
Excellent services
Excellent services. Very satisfied. Good, hard working tea especially the manger “Scott Goodbourn who gets out of his way to check and monitor every thing to ensure 100% satisfaction.
Highly recommended.
They changed my boiler and have done excellent job. They have gone around checking and replacing valves for all radiators, which was an extra work, that they are not obliged to cover
I shall “Definitely”, recommend them to friends and colleagues.
well done to them

Reply from South Ltd
FIRST CLASS SERVICE FROM ALL PERSONNEL
From start to finish I received excellent service. The Engineers installing my new boiler worked swiftly and cleanly.
I woulld recommend Sout West Energy Services to anyone living in the South West.
Well done the team and thanks.

Reply from South Ltd
Efficient clean and tidy
Efficient clean and tidy. Punctual and explained everything very clearly. Would definitely recommend.

Reply from South Ltd

Reply from South Ltd
Rare to find a company this good these…
Rare to find a company this good these days, fitted my new boiler with minimal disruption, treated our home with the utmost respect and we are very happy with the end result!
Lovely and warm now, Thank you!

Reply from South Ltd
Excellent professional service from…
Excellent professional service from South west energy services from start to finish.
From the initial quote from Scott goodbourn (installations manager) to the professional, clean and tidy installation team. We are very pleased with the service we have received on our installed 10 year guaranteed boiler, and will be using this company to carry out yearly service's. Defiantly worth a five star rating.

Reply from South Ltd

Reply from South Ltd
Amazing service by everyone at South…
Amazing service by everyone at South West Energy Services Ltd, The service Manager made the whole process seamless and easy and the installation engineers worked very efficient and to a very high standard, went the extra mile to get the job complete well within the quoted time scale. Thanks, brilliant company, service and staff. Will definitely use for all my future requirements.

Reply from South Ltd
Very pleased with my new boiler!
Very pleased with my new boiler, the guys did a really good job very clean and tidy in their workmanship, there were a few hiccups but Scott was very understanding and thanks to Josh everything was sorted very quickly for me! Would not hesitate to go back to them again!

Reply from South Ltd
Very professional from start to finish.
Very professional from start to finish. I felt very confident that I was being reccomended the right boiler for my needs, and being backed by a 10 year parts and labour warranty was very reassuring. I was offered several finance options, which were just as competitive as those offered by my own bank. The installation team were efficient, friendly and did a great job of leaving everything clean and tidy before they left. Scott, who put together the initial quote, called me a few days after installation to check everything was OK and I was happy with everything. Thankyou!

Reply from South Ltd
Great personal and professional…
Great personal and professional service. Would highly recommend.

Reply from South Ltd
A full five star service
A full five star service, from start to finish a professional attitude towards my requirements. Every question answered and explained
Connor arrived at the agreed time
Connor arrived at the agreed time. Reviewed the boiler and considered our concerns re the noises on the system. Checked controls and gave recommendations. Was personable and professional.
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