Terrible company, awful customer service. Sent by my boiler insurance company to complete annual boiler service. After the service a small issue was noticed with intermittent hot water in the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Scott Goodbourn and his team arrived promptly and worked consistently and efficiently until the work on the boiler installation was completed. Scott was nearby and checked the progress etc during... See more
Company replied
Thank you guys for an amazing job on our new heating system, your fitters were friendly and very respectful, josh was amazing he did not stop all 3 days of the installation, the whole process was made... See more
Excellent services. Very satisfied. Good, hard working tea especially the manger “Scott Goodbourn who gets out of his way to check and monitor every thing to ensure 100% satisfaction. Highly reco... See more
Company replied
Company details
Information provided by various external sources
Contact info
Becketts Place, KT1 4EQ, London, United Kingdom
- 07817999573
- www.swenergy.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Requested annual boiler service sheet…
Requested annual boiler service sheet by email and received it within half our of sending the email. Thanks for the prompt reply.
Very efficient service
Very efficient service, I would definitely recommend this company to my friends and family. I appreciated that they kept in contact with me without hindrance. Workmanship is neat and left our house very tidy.
very good Engineer
Boiler Service
Service of my boiler by Jackson was carried out efficiently and effectively.
Two engineers,Greg and Jackson
Two engineers,Greg and Jackson, were very helpful and knowledgeable whilst fixing a complex problem with my gas boiler.
Thanks to Adam and the team for a quick…
Thanks to Adam and the team for a quick and excellent repair to our boiler
Top class
Top class.if you need a gas boiler or central heating these are the people you want.
Olly did a wonderful job
Olly did a wonderful job at repairing my leaking boiler and was a very polite man. He was very considerate and knowledgable. I use Sw energy for all of my services and repairs.
Very good service after a complicated…
Very good service after a complicated number of faults on my boiler.
OLIVER,was excellent,very competent and polite,,thank you ..
Excellent service very professional…
Excellent service very professional repaired fault on condenser pump highly recommend 👍
Great Service
Great service all round: from the lady in the office who was extremely helpful booking my appointment to the polite, friendly and professional engineers who came out to service the boiler -Thanks
Very efficient
Very efficient, polite, friendly and professional service.
Great Service
Friendly engineer, called 20 mins before arrival and did a great job of my annual service. Also gave some good advice with regards to my boiler :-)
boiler service 5*
Had one of the engineers out for a boiler service. Couldn’t be more polite and clean. Very talkative and described everything they done to the boiler, on time, good job Swes
South West Energy were a revelation…
South West Energy were a revelation from the quote, which was done with no hard sell or BS, to the installation, that was done efficiently, expertly, cleanly and with no fuss. The price was excellent and Scott, who did the quote was honest and clear. In contrast, other companies only seemed to care about pressure sales and up selling. The installation was scheduled for within 2 weeks and happened on time and only took one day. They took away all the old tanks and pipes and did a wonderful job. Shane and Josh were so good, we hardly noticed they were there! If you are in the market for a new boiler, don't bother with the likes of British Gas, go with SWE, the local company who go above and beyond!
Excellent workmanship and clear advice .
The gent was pleasant efficient and a…
The gent was pleasant efficient and a credit to your company .
A PLEASANT EXPERIENCE
The visiting engineer appeared knowledgeable and efficient as to the most suitable placements for the various radiators, the boiler and associated pipework and whilst inspecting the house ensured all was left tidy and apparently undisturbed.
If this is an indicator of the way an installation would be performed all clients can rest easy.
SWES New Boiler
SWES just installed a new boiler, 4 new radiators and a NEST thermostat. The service was fast and excellent. I would highly recommend them to anyone.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





