SWISS LUXURY WATCHES Reviews 72

Received with crown that was not attached and the wrist band was not the one in the description.

Absolutely useless item and cannot reach customer service which doesn't seem to exist.

A total sham.

Was quite optimistic by looking on the website, looks great. Placed an order but never arrived. You do get tracking information which mine had said it was delivered, luckily paid on C/card so got a refund. Wish I would have came and read the reviews first on here

Very nice very good

Swiss Luxury Watches answered as folllows;
"Hello, I am very surprised by your problem. I invite you to contact us immediately and send us your name and order number to clients@swissluxurywatches In order to resolve this problem as quickly a..."
Me
As you might guess, never responded to any mail we have send, neither to any registered letter.
SCAMMERS

I recently purchased a watch from Swiss Luxury Watches, and I couldn't be happier with my experience. The watch is of exceptional quality, showcasing beautiful craftsmanship and attention to detail. The customer service was outstanding, providing prompt and helpful responses to my inquiries. Delivery was swift, and the packaging was impeccable. I highly recommend Swiss Luxury Watches for anyone looking to invest in a luxury timepiece.

I am impressed with my recent purchase of Swiss Luxury Watches. Initially, I faced an issue where the watch began stopping randomly and then starting again after a few days of use.

However, the customer service team quickly turned things around. They responded promptly and provided a real solution to my problem. Their dedication to customer satisfaction is commendable, and I am now enjoying my reliable and beautifully crafted watch.

Swiss Luxury Watches apologized for his fault and said they strive to ensure the highest quality and customer satisfaction. We fell short in your case, and we are truly sorry for that. We take full responsibility and are committed to promptly resolving this issue.

Swiss Luxury Watches have replaced my watch. Now I am extremely impressed with the Quick Resolution for My Swiss Luxury Watch.

I have purchased the "Franck Muller Cintrée Curvex Flash Chronograph Yellow" watch from Swiss Luxury Watches. I have faced issues with the product, and the support team contacted me and replaced my watch. Thanks to the Swiss Luxury Watches support team.

Highly recommend!

Purchased a brand new Nicolet J09 Automatic Chronograph watch from them - perfectly as advertised and very responsive team. Would purchase from them again!

Swiss Luxury Watches apologized for his fault, support team contacted me and replaced my watch. Now I am happy with Swiss Luxury Watches.

The Swiss Luxury Watches support team contacted me about my issue. The team assured me they would always provide a click solution to me. I highly recommend Swiss Luxury Watches for their quality products and exceptional service. I will be shopping with them again in the future!

Reading numerous negative reviews of swissluxurywatches.ch I was a little nervous about purchasing a watch from this website. Due to the low price, I decided to buy. After placing my order I received a phone call to inform me that the watch's popularity might cause some delay. About two weeks, later I received a notification that the watch was on its way. The watch was magnificent and everything I expected. A week after I received the official certification.

My order arrived with a small delay, but it was worth the wait. The item was well-packaged and arrived safely. I'm satisfied with the product quality and customer service.

I recently purchased a watch from SWISS LUXURY WATCHES and experienced a delay in delivery. While the delay was frustrating, the customer service team was very responsive and kept me informed throughout the process. The watch itself is absolutely stunning and worth the wait. Overall, I am satisfied with my purchase and the support I received.

Some Chinese company in China is using your similar name dealing / fake swiss watch scam.
I came to check as I nearly bought one but had second thought and I wanted to check before I bought and wondered if all people complaining here are the same.
One difference I found was they deal in USD and you guys deal with swiss franks CHF which seems more legit !

This company is a thief and a disgrace to all Swiss watch companies! I purchased an Ikepod and strap and confirmed the full payment on 7 August 2023! There are over 8 months of absolutely no feedback to my numerous emails! Shameful people disgusting all the Swiss names! Swissluxurywatch is a complete thief!

I just received my Franck Muller Vanguard watch. It looks perfect. I didn't find a better price anywhere else.

These people took my money for payment on a watch 7 months ago and after months of excuses and promises, they stopped answering my emails. Total theft. SCAM.
UPDATE Jan 12 2024: Now they are responding through Trustpilot acting like they do not know me and ask for more information as if they haven't lied to me in dozens of emails from swissluxurywatches.ch.
UPDATE Mar 14, 2024: Ten months after taking my money, I still have no watch from these thieves and they are not human enough to respond to my emails. I work hard for my money and they steal it. SANDRA, or whoever you are, it is time to do what is right and give me back my money. How do you sleep at night?

Purchased a brand new Ikepod from them - perfectly as advertised and very responsive team. Would purchase from them again!