Sytner Group - Aston Martin Nottingham Reviews 

368
TrustScore 4.5 out of 5

4.6

2 Thane Road, NG7 2TG Nottingham, GB


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Rated 4 out of 5 stars

We recently purchased an Audi A3S from your Nottingham branch. We would like to say that Waqar Hussein, the sales person assigned to us was very helpful and patient guiding us through the technology a... See more

Rated 5 out of 5 stars

I made an appointment to wait as I thought the battery in my Vantage was failing. I kept it on a conditioner but all batteries must have a finite life span. A full inspect of the car was performed and... See more

Rated 5 out of 5 stars

Great service as per usual from Jake and the team as Aston Nottingham. Nothing is ever too much trouble and the car always comes back gleaming. From the point you enter into the showroom the team... See more

Rated 5 out of 5 stars

5 stars for these guys spoke to jess grice on my new purchase. st3 stealth grey ford focus 2018 plate shes helped me along the way for my new vehicle I pick up.next week I cant wait I recommend this c... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

368 reviews

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4.6

All reviews

(368)

12,405 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a professional and pleasant…

Always a professional and pleasant welcome from the staff a pleasure to deal with

March 30, 2022
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Cooke, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Measom, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

Rated 4 out of 5 stars

Aston Martin Nottingham, Service

The service from Aston Nottingham is excellent
Attentive
Detailed
Expert and informed
They are on the ball!

March 11, 2022
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Mrs Mills, Thank you for your review. Please do not hesitate to contact us if there is anything we could do to improve your experience. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Excellent service

Excellent service, clear and concise discussions and very professional

March 7, 2022
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Taylor, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Friendly and helpful staff.
Would highly recommend.

March 2, 2022
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Drewery, Thank you for your 5 star review and comments. We look forward to welcoming you back again soon. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Great customer service

Great customer service from Ashley in the service department at Nottingham.

February 11, 2022
Unprompted review
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Ms Ashton, Thank you for your 5 star review and comments about Ashley. We look forward to welcoming you back again soon. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

V8 Vantage Purchase

Jake Greatorex (Aston Martin Nottingham) was very professional, informative and went the extra mile. He was very helpful throughout and this made the whole process of purchasing my V8 Vantage an enjoyable experience.

I have also recently spoken to your parts department and again they provided a first class service.

I would not hesitate to purchase another car from Jake in the future and would highly recommend him to any of my friends in the market for a similar car.

February 8, 2022
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Young, Thank you for your 5 star review and comments. I will ensure Jake receives a copy of your feedback as he will be delighted to read this. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Excellent service from initial contact…

Excellent service from initial contact through to completion of purchase of new Aston Martin DB11.

February 2, 2022
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Beverly, Thank you for your 5 star review and comments. I hope you are enjoying your beautiful new DB11 and we look forward to welcoming you back again soon. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Excellent Service

Excellent, top quality service. The team are so friendly and professional. 10 out of 10.

January 31, 2022
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Wilkinson, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

As always Ashley and the team did a…

As always Ashley and the team did a sterling job of looking after me and my pride of joy

January 27, 2022
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Brennan, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Aston Martin Nottingham - 1st Class Experience

Fantastic experience from the moment I was greeted by the very professional and polite receptionist. Alan, Simon, Oliver were excellent and a special mention for Gerald who continues to supply me with fantastic cars.

December 28, 2021
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Hill, Thank you for your 5 star review and comments. We are delighted to read your feedback and look forward to welcoming you back again soon. Kind Regards Allan Dennis Head of Business

Rated 4 out of 5 stars

Good overall service and went the extra…

Good overall service and went the extra mile to meet my needs

December 28, 2021
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Crawshaw, Thank you for your review and comments. We take pride in providing the highest level of service, so if there is anything we can do to improve the service received, then please do not hesitate to let us know. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Great customer service with regular…

Great customer service with regular communication and updates.

December 16, 2021
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Andy, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Just bought a “Timeless” Used Vantage…

Just bought a “Timeless” Used Vantage V8 from Nottingham Aston Martin and the service has been top notch. There have been a few minor issues with the car to address but the service team have been brilliant in dealing with everything promptly and efficiently. Throughout, I have been made to feel the dealership is totally committed to making sure my enjoyment of the car is maximised.

November 11, 2021
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Armes, Thank you for your 5 star review and comments . We appreciate all feedback and look forward to welcoming you back again soon. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Great service alive and well in Nottingham

Having been an Aston Martin owner off and on for over fifteen years I can safely say that AM Nottingham go the extra mile.
Previous dealings with both service and sales at other dealerships have left me feeling rather disappointed - the Nottingham team have restored my faith in both product and service.
Nothing has been too much trouble and both telephone support and service have been impeccable.
Great to see that quality and service values are still high priority in some dealerships.
Highly recommend.

October 6, 2021
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Clough, Thank you for taking the time to leave such lovely feedback- the team and I really appreciate it. We look forward to seeing you again soon. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Excellent reception on arrival.

Excellent reception on arrival.
As a new customer to the brand, Jake (Salesman) was very informative and had a great knowledge of the model range.
Left the showroom a very happy owner of an Aston Martin.

October 6, 2021
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Bourke, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Ash is absolutely fantastic

Ash is absolutely fantastic, informative and very friendly….absloute star!

September 7, 2021
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Portman Thank you for your 5 star review and comments- Ash will be delighted to read this. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Really pleased with Sytner Aston Martin…

Really pleased with Sytner Aston Martin Nottingham, Booked my 1st service for by DB11 with Sal, had a few warranty problems to also book in, he was great and very attentive. Day of service they collected my car, Ashley was amazing throughout 2 days they had my car, kept me informed and updated on progress, very professional and overall a great experience. Car was retuned lovely and clean.

August 30, 2021
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Singh, Thank you for taking the time to leave such a great review about your recent experience at Aston Martin Nottingham. I will ensure the team receive a copy of your comments as they will be delighted to read this. Kind Regards Allan Dennis Head of Business

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