Sytner Group - Aston Martin Nottingham Reviews 

368
TrustScore 4.5 out of 5

4.6

2 Thane Road, NG7 2TG Nottingham, GB


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Rated 4 out of 5 stars

We recently purchased an Audi A3S from your Nottingham branch. We would like to say that Waqar Hussein, the sales person assigned to us was very helpful and patient guiding us through the technology a... See more

Rated 5 out of 5 stars

I made an appointment to wait as I thought the battery in my Vantage was failing. I kept it on a conditioner but all batteries must have a finite life span. A full inspect of the car was performed and... See more

Rated 5 out of 5 stars

Great service as per usual from Jake and the team as Aston Nottingham. Nothing is ever too much trouble and the car always comes back gleaming. From the point you enter into the showroom the team... See more

Rated 5 out of 5 stars

5 stars for these guys spoke to jess grice on my new purchase. st3 stealth grey ford focus 2018 plate shes helped me along the way for my new vehicle I pick up.next week I cant wait I recommend this c... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

368 reviews

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4.6

All reviews

(368)

12,405 reviews in the last 12 months

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Rated 5 out of 5 stars

My vantage came in for a service last…

My vantage came in for a service last week
I dealt with Ashley and James
The whole experience was great, a
fantastic quality of service in every way, I shall always bring my car to Aston Martin Nottingham
Thank you both very much

February 16, 2023
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Thank you for your delightful comments, Mr Douglas! We are thrilled you had a great experience here at Aston Martin Nottingham. Kind Regards Allan Dennis. Head of Business.

Rated 5 out of 5 stars

High quality customer service

Efficient diagnosis and repair of a recent mis-firing of 2 cylinders. No nonsense approach to looking into other potential issues in the interest of the vehicle. I am appreciative of the fact Aston Martin Nottingham recovered the vehicle from my home as Aston Martin Assistance would only recover to my nearest dealership, who at the time, were not able to investigate or undertake any issues so the likelihood would have been for me to be without my vehicle for some time. Well done to Nottingham

January 9, 2023
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Reply from Sytner Group - Aston Martin Nottingham

Thank you very much for your 5 star review and positive comments about your experience with us here at Aston Martin Nottingham. Kind Regards, Allan Dennis, Head of Business.

Rated 5 out of 5 stars

Good communications and work carried…

Good communications and work carried out as requested

January 25, 2023
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Reply from Sytner Group - Aston Martin Nottingham

Thank you for your 5 star review and positive comments, Mr Lacey. We are delighted you enjoyed your experience with us at Aston Martin Nottingham. Kind Regards, Allan Dennis, Head of Business.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Excellent service generally and great coffee!

January 6, 2023
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Reply from Sytner Group - Aston Martin Nottingham

Thank you very much for your kind words and 5* review, Mr Hardy! Kind Regards, Allan Dennis. Head of Business.

Rated 5 out of 5 stars

I was made to feel that both myself and…

I was made to feel that both myself and my vehicle were important.
From booking through to collection I was kept informed and at the price that was agreed.
Thanks to Jake Saleh and Andy Moreton for taking care of my car.

December 22, 2022
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Reply from Sytner Group - Aston Martin Nottingham

Thank you very much for your positive comments and 5 star review, Matthew. Kind Regards, Allan Dennis, Head of Business.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Always a great experience.

December 23, 2022
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Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Burrows, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Excellent experience

December 16, 2022
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Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Moxon Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

The salesman was the reason why I…

The salesman was the reason why I placed my order. His name was Oliver Ball. He was professional, attentive and very helpful without being pushy. He is an excellent ambassador for the company.

November 19, 2022
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Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Patterson, Thank you for your 5 star review and comments about Oliver! We look forward to seeing you again soon. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Huge shout out to Shaz at AM Nottingham!

Massive thank you to Shaz for enabling the purchase of my dream car!
Highly professional and courteous from the outset, and despite the added complication of me being in America during our email negotiations he worked out a great deal for me.
Due to horrific traffic I was over 30 minutes late to pick my car up, and despite me offering to come back the following day he insisted on working late for me. Nothing was too much trouble and he stayed on well after closing time to ensure I got my (absolutely fantastic, awesome!) car yesterday evening.
Huge thumbs up and many many thanks to this dedicated professional!

October 7, 2022
Unprompted review
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Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Roderick Thank you for taking the time to leave such a great review about your recent experience. I will ensure Shaz receives a copy of your feedback as he will be delighted to read this. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Ollie was great

Ollie the salesmen who dealt with me couldn’t do enough to help me choose the vehicle I wanted and to get me the deal I wanted would highly recommend the dealership from receptionists to accounts great service.

September 13, 2022
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Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Preston Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Top Quality Service

Professional service, handled with a nice personal touch. All work carried out to a very high standard and I was kept informed all the way through.

September 2, 2022
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Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Dyson Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Quick and easy

Prompt, efficient and accurate service from a friendly team - a real pleasure to deal with

August 30, 2022
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Reply from Sytner Group - Aston Martin Nottingham

Good afternoon Mr Power thank you for your 5 star review and very kind comments which i will share with the team .Kind Regards Melanie Vine Customer Experience Manager.

Rated 5 out of 5 stars

Very professional

Very professional, Gerald Flint dealt with my sale and Simon Pearce the business details, smooth transaction and well hydrated during the stay.

July 25, 2022
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Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Nelson Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Brilliant from the off with none pushy…

Brilliant from the off with none pushy sales experience that was enjoyable rather than a chore.

July 9, 2022
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Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Leak, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

Rapides service

Apart from being very expensive.
The staffs were very courteous.
I was very pleased with the service I received,especially the valeting of my car.

July 9, 2022
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Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Oliver, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

More than Happy

Ashley arranged everything for the car's service and its MOT and all went to plan. there was some warranty work too which Ashley kept me informed about progress throughout. More than happy with service provided.

June 7, 2022
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Reply from Sytner Group - Aston Martin Nottingham

Dear Mr Radcliffe, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

Rated 5 out of 5 stars

From the day we walked into the…

From the day we walked into the dealership a few years ago, through the ongoing servicing and general support with the Vantage, the team at Nottingham have been nothing short of excellent. An very well judged balance of being personable, professional and sincere gives confidence in the work undertaken on the car and makes each visit a pleasurable experience.

June 2, 2022
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Mr McGill, Thank you for your 5 star review and comments. We are delighted to read your feedback and will ensure the team receive a copy. We look forward to seeing you again soon. Kind Regards Allan Dennis Head of Business

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