Sytner Group - Aston Martin Nottingham Reviews 

363
TrustScore 4.5 out of 5

4.7

2 Thane Road, NG7 2TG Nottingham, GB


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Rated 5 out of 5 stars

Great end to end service from initially Justin & then Lizzie, Jake & Gino. I was really impressed with the service, support and regular communication i received while my car was at Aston Martin Notti... See more

Rated 5 out of 5 stars

Great experience going to Aston Martin Nottingham. Very friendly staff and a lovely place to spend a few hours. Needed some additional work doing and then slotted it in to save me a 150 mile round tri... See more

Company replied

Rated 5 out of 5 stars

5 stars for these guys spoke to jess grice on my new purchase. st3 stealth grey ford focus 2018 plate shes helped me along the way for my new vehicle I pick up.next week I cant wait I recommend this c... See more

Company replied

Rated 3 out of 5 stars

Aston Martin Nottingham are always super polite, efficient and helpful (thanks Lizzie!) but on this occasion the service book had not been filled in correctly. A small oversight but history with th... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

363 reviews

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4.7

All reviews

(363)

11,981 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellence

Ashley and the team are nothing short of EXCELLENT - in the service & communication. Always has and always will be 10/10

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Real Service excellence

Great end to end service from initially Justin & then Lizzie, Jake & Gino.
I was really impressed with the service, support and regular communication i received while my car was at Aston Martin Nottingham. Thank-you.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Car picked up and dropped off.
Tristan kept us informed of progress of the service and any other works that needed to be carried out as well as receiving a video from the technician.

July 7, 2026
Unprompted review
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Dear Lisa, Thank you very much for your kind words and fantastic 5-star review. We’re delighted to hear that Tristan kept you well informed throughout the service and that the collection and drop-off of your car was convenient. It’s great to know that the video from the technician helped you feel confident about the additional work carried out. Your feedback is truly appreciated, and we look forward to assisting you again in the future. Best wishes from the Aston Martin Nottingham team.

Rated 5 out of 5 stars

Lovely staff and car was cleaned before…

Lovely staff and car was cleaned before return.

June 16, 2026
Unprompted review
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Good Morning Mr Khan, I’m delighted to read your kind words about your recent service. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Rated 5 out of 5 stars

Very welcoming and professional staff

Very welcoming and professional staff. Very nice dealership with wonderful facilities.

June 9, 2026
Unprompted review
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Good Morning Mr Cox, I’m delighted to read your kind words about your recent visit to the dealership. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Rated 5 out of 5 stars

Popping in is very, very dangerous! In a good way 😂

Popped in for "just a look" and was made very welcome, not judged at all. Wow, what a place, the largest Aston Martin dealership in Europe. Did you know it takes at least 200 hours to assemble an Aston Martin and only 37 minutes for a Porsche 911 😯
Every day is a school day, right? Thank you Georgia and Justin for your hospitality 👌

May 30, 2026
Unprompted review
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Reply from Sytner Group - Aston Martin Nottingham

Good Morning Mr Adams, I’m delighted to read your kind words about your recent visit to the dealership . Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Rated 5 out of 5 stars

Pre warranty (post purchase) check

Had a standard pre-warranty/post purchase check for piece of mind, all staff interfaces positive including follow up queries & clarification. Minor disappointment on whole morning to carry out inspection.

May 15, 2026
Unprompted review
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Reply from Sytner Group - Aston Martin Nottingham

Good Morning, I am genuinely sorry to hear that you feel this way. We value all feedback to ensure that we continually improve our customer experience. Would it be possible for you to please send any further details to my e-mail – jakesaleh@sytner.co.uk– so that I can investigate this for you? Kind Regards, The Team at Aston Martin Nottingham.

Rated 5 out of 5 stars

Friendly

Friendly, helpful and efficient staff

May 7, 2026
Unprompted review
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Good Morning Mr Moles, I’m delighted to read your kind words about your recent visit to the dealership. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Rated 5 out of 5 stars

A helpful and friendly experience

Everyone was helpful and friendly and made the process simple.

April 14, 2026
Unprompted review
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Reply from Sytner Group - Aston Martin Nottingham

Good Morning Mr Gill, I’m delighted to read your kind words about your recent service with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Rated 5 out of 5 stars

Fantastic dealership that couldn't do more to accommodate.

Able to get the first MOT test booking on the day which was perfect. When the booking was made I asked if it was possible to have somewhere to work. The dealership provided a private room which was fantastic along with high speed WIFI allowing me to host my zoom calls that morning.

April 10, 2026
Unprompted review
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Reply from Sytner Group - Aston Martin Nottingham

Good Morning Mr Ollerenshaw, I’m delighted to read your kind words about recent experience with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Rated 5 out of 5 stars

Quality work, Quality staff

Completed the work to the required standard, on time and the staff are ALWAYS knowledgable, friendly and have time to spend with customers - oh and viewing some incredible cars in the well stocked showroom helps a bit too!

April 3, 2026
Unprompted review
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Reply from Sytner Group - Aston Martin Nottingham

Good Morning Mr Heatrick, I’m delighted to read your kind words about recent service. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Rated 1 out of 5 stars

Great experience with Richard initially

Sadly communication has fallen off a steep cliff after purchase, attempted to request a proper invoice and breakdown of costs.

March 31, 2026
Unprompted review
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Good Morning John, I’m delighted to read your kind words about your recent purchasing experience. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards, Aston Martin Nottingham

Rated 5 out of 5 stars

Cannot fault it! Staff and service excellent.

Aston Martin have serviced my F1 edition from new, plus all my Astons since, work and personal and I can’t fault the staff at all. Service is always spot on, service is excellent and it feels like visiting friends-staff continuity is a big thing for me and I know most of the team now. Enjoyed the convoy and opportunity to meet other Aston owners-looking forward to the next one!

February 24, 2026
Unprompted review
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Good Morning Mrs Bolton, I’m delighted to read your kind words about your experience with the service team. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards, The Team at Aston Martin Nottingham.

Rated 5 out of 5 stars

Good Experience

I am someone who really does not like all the buying of a car malarkey BUT Sytners Nottingham deserve credit for making the experience stress free and comfortable with their patience, kindness and humour.
Special thanks to Khaleem, Vas, Ethan and Zayn.

March 7, 2026
Unprompted review
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Good Morning Debbie, I’m delighted to read your kind words about recent buying experience. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Rated 5 out of 5 stars

Great experience going to Aston Martin Nottingham

Great experience going to Aston Martin Nottingham. Very friendly staff and a lovely place to spend a few hours. Needed some additional work doing and then slotted it in to save me a 150 mile round trip from Lincolnshire. A special thanks to Ashley in their service department who always goes above and beyond

March 4, 2026
Unprompted review
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Good Morning, I’m delighted to read your kind words about your recent service. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Rated 5 out of 5 stars

Fantastic customer service received…

Fantastic customer service received from Georgia at Nottingham Aston Martin, from enquiry through to purchase the process was perfect. Timings were in line with expectations; all of the vehicle prep had been carried out and Georgia easily answered every concern or query I had. Well done Georgia and the team, would definitely purchase from there again.

February 12, 2026
Unprompted review
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Good Morning David, I’m delighted to read your kind words about your recent experience with Georgia. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Rated 5 out of 5 stars

Great experience

I had an excellent experience with Aston Martin Nottingham. My car was collected and the fault with door locking diagnosed and fixed. The repair was less expensive than initially thought and despite a short delay in receiving the part only due to supply shortages the car was returned clean and perfect. The health check was reassuring and without faults. All round a great experience with a great company.

February 24, 2026
Unprompted review
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Good Morning Mr Wilson, I’m delighted to read your kind words about your recent experience with the service department. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Rated 5 out of 5 stars

Very good experience buying a car from…

Very good experience buying a car from sytner select, Simon and Ash were very helpful explaining everything in detail to me and making sure I understand it all! They were also very kind, polite and helpful.

Would recommend buying a car from here!!!

February 21, 2026
Unprompted review
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Good Morning Rose, I’m delighted to read your kind words about your recent experience with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Rated 5 out of 5 stars

Excellent service

Excellent service from booking the car in through to it being returned.First time I have used this particular Aston dealership,and would have no hesitation in using them again in the future.
Having had a poor experience at a previous Aston dealer last year,refreshing to deal with a quality company.

February 20, 2026
Unprompted review
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Good Morning Alison, I’m delighted to read your kind words about your recent service. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team At Aston Martin Nottingham.

Rated 4 out of 5 stars

The dealership works hard, on what often…

The dealership works hard, on what often seems to be challenging circumstances. I feel the team endeavour to do their very best, but often securing parts and the factory having accurate details of my vehicle seem challenging, so longer visits to the dealership for my car if not uncommon. Thankfully the car is a summer so these visits can be managed.

February 18, 2026
Unprompted review
Sytner Group - Aston Martin Nottingham logo

Reply from Sytner Group - Aston Martin Nottingham

Good Afternoon David, Thank you for your feedback, I am genuinely sorry to hear these issues take longer than expected. We value all feedback to ensure that we continually improve our customer experience if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

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