We recently purchased an Audi A3S from your Nottingham branch. We would like to say that Waqar Hussein, the sales person assigned to us was very helpful and patient guiding us through the technology a... See more
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I made an appointment to wait as I thought the battery in my Vantage was failing. I kept it on a conditioner but all batteries must have a finite life span. A full inspect of the car was performed and... See more
Great service as per usual from Jake and the team as Aston Nottingham. Nothing is ever too much trouble and the car always comes back gleaming. From the point you enter into the showroom the team... See more
5 stars for these guys spoke to jess grice on my new purchase. st3 stealth grey ford focus 2018 plate shes helped me along the way for my new vehicle I pick up.next week I cant wait I recommend this c... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
2 Thane Road, NG7 2TG, Nottingham, United Kingdom
- 0115 837 1419
4.6
Excellent
368 reviews
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Excellence in Customer Care
Car booked in for service, excellent customer service, and communication on all aspects. My car had a couple of scratches on the off side doors and front wing, that Peter Ward very kindly arranged to get polished out as a complementary gesture. I'm so impressed and delighted with the results. Not many dealerships could match this level of customer care!
May 15, 2024
Unprompted review
Reply from Sytner Group - Aston Martin Nottingham
Good Morning Mr Carter, I’m delighted to read your kind words about your recent service. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Reply from Sytner Group - Aston Martin Nottingham
Good Morning Mr Khan, Thank you for your feedback an great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Thank you Aston Martin Nottingham
Extremely helpful and pleasant staff. Lovely showroom, with a good selection of cars. Overall a very pleasant experience from start to delivery. Would recommend.
April 30, 2024
Reply from Sytner Group - Aston Martin Nottingham
Good Morning, I’m delighted to read your kind words about your recent visit. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
THE best dealership experience EVER!
ALL the staff from the welcome team to sales and service were exceptional! THE best car dealership experience I have ever had. To be clear, I have delat with lots of Sytner group dealers and this AM team Nottingham are by far the best!
April 27, 2024
Reply from Sytner Group - Aston Martin Nottingham
Good Morning Mr Watson, I’m delighted to read your kind words about your recent visit to us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Just a great team
Just a great team . GED who felt with me is a great ambassador for your company
April 1, 2024
Reply from Sytner Group - Aston Martin Nottingham
Good Morning Mr Shaw, I’m delighted to read your kind words about the customer service you had with Gerald. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards The Team at Aston Martin Nottingham.
Reply from Sytner Group - Aston Martin Nottingham
Good Morning Mr Grainger, I’m delighted to read your kind words about your experience. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards The Team at Aston Martin Nottingham.
Friendly welcome,efficient service.
March 26, 2024
Reply from Sytner Group - Aston Martin Nottingham
Good Morning Paul,Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Great customer service
Great customer service, from the booking in of the car with your service staff to the collection and drop off of the car the following day. Great communication via text & video of the checks undertaken on the car whilst in and then the personal touch from Gino dropping off an Aston Martin magazine for my Son on returning the vehicle back home.
Thank you
Stuart Bailey
March 11, 2024
Reply from Sytner Group - Aston Martin Nottingham
Good Afternoon Mr Bailey, I’m delighted to read your kind words about your recent service. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
I had a great experience
I had a great experience when recently purchasing an Aston Martin Vantage Roadster. I first enquired on the Saturday and collected the car the following Saturday. Justin could not have been more helpful, I got a great prices on my part exchange and a great price on the Aston. The whole experience was fantastic.
March 9, 2024
Reply from Sytner Group - Aston Martin Nottingham
Good Morning Jon, I’m delighted to read your kind words about the experience you had with Justin. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Underwhelmed this time
Perfectly accetable routine service, but, unlike last year no video was produced and feedback was pretty minimal. I had pre-booked & authorised a SatNav update which got 'forgotten about' despite prior email correspondence and wasn't performed.
A follow up email about a service plan wasn't sent, despite being offered at handover, and in addition I wasn't given any information about extending the vehicle's warranty.
Overall it was somewhat underwhelming for a prestige brand dealership, particularly compared to last years' visit. I have to sat that I felt more valued at Sytner Mini than Sytner Aston Martin!
February 23, 2024
Reply from Sytner Group - Aston Martin Nottingham
Good Afternoon, I am genuinely sorry to hear about your experience with us. We value all feedback to ensure that we continually improve our customer experience. I know our Aftersales Manager has been in contact with you regarding this matter, however if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards The Team at Aston Martin Nottingham.
Great service from AM Nottingham as…
Great service from AM Nottingham as always.
Always a pleasure to deal with, and to wander around looking at the latest cars!
February 9, 2024
Reply from Sytner Group - Aston Martin Nottingham
Good Morning Mr Crawford, I’m delighted to read your kind words about your service with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham
Satisfied Customer
Slick, efficient service. Did what they said they would do, when they said they would do it. Can't fault them.
February 6, 2024
Reply from Sytner Group - Aston Martin Nottingham
Good Afternoon Mrs Southern, I’m delighted to read your kind words about your service with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team At Aston Martin Nottingham.
Reply from Sytner Group - Aston Martin Nottingham
Dear Mr Everatt, Thank you for your 5 star review and comments. Kind Regards Aston Martin Nottingham
Gerald and Simon were so helpful and…
Gerald and Simon were so helpful and knowledgeable and they made the whole buying experience a pleasure. The handover was so nice and the whole dealership made us feel very welcome. We can't recommend them highly enough - top class !!
January 30, 2024
Reply from Sytner Group - Aston Martin Nottingham
Good Morning Mr Batham, I’m delighted to hear your feedback about your experience with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards The Team at Aston Martin Nottingham.
Reply from Sytner Group - Aston Martin Nottingham
Good Morning Mr Lawrence, I’m delighted to read your kind words about the service you received. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards The Team at Aston Martin Nottingham.
My first ever visit to a Aston Martin Dealership
From the moment I stepped into the dealership I was treated with respect and professionalism as being honest I know nothing about cars whatsoever
Every person who I actually dealt with was very genuine and no hidden agenda
Oliver Ball dealt mainly with me and I can only give him 10/10 for his ability to deal with me
January 31, 2024
Reply from Sytner Group - Aston Martin Nottingham
Good Morning Andy, Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards The Team at Aston Martin Nottingham.
The whole experience from 1st visit to…
The whole experience from 1st visit to collecting my car was positive - AND Gerald was AWESOME !
January 13, 2024
Reply from Sytner Group - Aston Martin Nottingham
Good Afternoon MJ, Thank you for your feedback and great star rating. Gerald is delighted you have had a positive experience with us. If there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
The team at Aston Martin Nottingham are…
The team at Aston Martin Nottingham are first class. Nothing is ever a problem. They are the very best in customer service. I have been to other Sytner showrooms and they really all need to learn from the team at Aston Martin Nottingham.
January 11, 2024
Reply from Sytner Group - Aston Martin Nottingham
Good Morning Mrs Franklin, I'm delighted to hear your kind words and your positive experience at Aston Martin Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards The Team at Aston Martin Nottingham.
Treated as a valued customer.
December 21, 2023
Reply from Sytner Group - Aston Martin Nottingham
Good Morning Mr Cook, Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards The Team at Aston Martin Nottingham.
It was a simple MOT process done…
It was a simple MOT process done effectively and efficiently
December 14, 2023
Reply from Sytner Group - Aston Martin Nottingham
Good Morning Mr Wright, Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards The Team at Aston Martin Nottingham.
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