I am not an easy person and was completely dissatisfied with my new Bentley Continental Hybryd. It is the most poorly designed car since the Ford Edzel. Having to open the bonnet to charge the battery... See more
Company replied
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Bought a brand new vehicle from them which has various workmanship faults and which also broke down within 10 days. Rejected vehicle, rejection was accepted verbally but they dragged the process out... See more
Company replied
I saw this car on the Bentley Edinburgh website on Friday 10/04/26. Received a video from Paul within 30 mins. Agreed the price and then took a trip to Edinburgh Sat morning. Taxi waiting for me at th... See more
Company replied
Great experience with Bentley Edinburgh. Very easy team to deal with Big thanks to Paul and Craig for making everything smooth and straightforward. Deal was done quickly, exactly how I like i... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
8 Whitehill Rd, EH15 3HR, Edinburgh, United Kingdom
- 0131 629 0803
4.7
Excellent
72 reviews
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Once again a tremendous experience at…
Once again a tremendous experience at Sytner Bentley Edinburgh, even wth the current covid constraints. Kenneth and the team are a different class and couldn't be more accommodating and helpful, the very reason i've been using Bentley Edinburgh since 2014.
May 22, 2021
Reply from Sytner Group - Bentley Edinburgh
Dear Mr McDonald, Thank you for your 5 star review and comments. Your continued loyalty is greatly appreciated. Kind Regards Dominic Bell Head of Business
customer service
I found the customer excellent, all the points i queried were satisfactorily dealt with and overall a very satisfying eexperience
May 11, 2021
Reply from Sytner Group - Bentley Edinburgh
Dear Mr Street, Thank you for your 5 star review and comments. Kind Regard Dominic Bell Head of Business
Bentley service
Car was collected on time, serviced and returned early!
All work including a couple of warranty items handled without any fuss.
Thank you
August 20, 2020
Unprompted review
Reply from Sytner Group - Bentley Edinburgh
"Good Morning Mr Gibson, I’m delighted to read your kind words about Bentley Edinburgh. I shall pass on your comments to the team who will be delighted to have met your expectations when your car was in recently. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell – Head of Business."
Nice people to deal with
Very helpful with all discussions and paperwork nice people to deal with
August 3, 2020
Unprompted review
Reply from Sytner Group - Bentley Edinburgh
"Good Morning Mr Bradley, I’m delighted to read your kind words about Bentley Edinburgh. I shall pass on your comments to the team who will be delighted to learn that they have met your expectations whilst you were in recently. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell – Head of Business."
Great staff and great car.
July 3, 2020
Reply from Sytner Group - Bentley Edinburgh
"Good Afternoon, I’m delighted to read your kind words about Bentley Edinburgh. I have passed on your comments to the team who will be happy in the knowledge that they met your expectations whilst purchasing your Bentley. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell – Head of Business.”
excellent service from the manager
excellent service from the manager, dominic bell, and the salesman kenneth purdon, both were extremely helpful and knowledgable in working out the deal which allowed the purchase. both employees are a credit to the syntner group, i will certainly return.
August 21, 2019
Unprompted review
Reply from Sytner Group - Bentley Edinburgh
Thank you Robert for your kind words and fantastic 5* review. I am delighted to hear that you have had a great experience with our team here at Bentley Edinburgh and we look forward to seeing you again soon. Kind Regards, Dominic Bell – Head of Business.
My experience was extremely good
My experience was extremely good
Especially Mr Kenneth
Well done and keep it up
April 25, 2019
Unprompted review
Reply from Sytner Group - Bentley Edinburgh
"Good Morning Mr Uddin, I’m delighted to read your kind words about Bentley Edinburgh. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell - Head of Business."
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