My car has done less that 2,000 miles and has been in and out of the Leicester site for months for a multitude of problems. The car has been back with me for 3 days (after another lengthy spell f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A warm welcome and no waiting to meet the workshop head. The work was completed to time and is of a cery professional standard.
Company replied
I dealt with Alex and it was a real pleasure. Whilst discussing my Porsche repair he showed me around the new Lamborghini and Bentley cars in the showroom with real enthusiasm and interest. He pers... See more
Company replied
2nd car purchased from Tim Bentley. Absolutely 5 star service from start to finish. Nothing was to much trouble. Best dealer I've dealt with. I've purchased many cars over the years from Ferrari.. oth... See more
Company replied
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Watermead Business Park,Syston, LE7 1PF, Leicester, United Kingdom
- 0116 367 2232
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have recently completed a review on…
I have recently completed a review on the purchase of my Bentley. The service I have received from David Addison and Rob Watson has been outstanding. The whole process was relatively effortless from my perspective and I would allocate 6/5 if I could.

Reply from Sytner Group - Bentley Leicester
Sytner at Bentley is without doubt the…
Sytner at Bentley is without doubt the best service I have received from any other vehicle franchise, including Sytner at Porsche and Sytner at BMW (although at the time Sytner BMW they were also pretty good.)
Top marks for Bentley Leicester - Thanks !

Reply from Sytner Group - Bentley Leicester
A really great aftersales team
A really great aftersales team, they show me again and again that nothing is too much for them!
Adam arranged a convenient collection of my Lamborghini Aventador by a very nice and professional logistics company. The servicing team carried out a major service and Martyn Ray communicated everything well... Very impressive team performance... Thanks again

Reply from Sytner Group - Bentley Leicester
There was no effort at all in Booking…
There was no effort at all in Booking the vehicle in for a service
Lady on the phone. Arrange the car to be picked up and delivered back
Which it was on time and all serviced no problems at all
And the car was cleaned
Thank you for excellent service
Regards
Kevin Pickering

Reply from Sytner Group - Bentley Leicester
Happy customer
Excellent service. I was surprised at the amount of prestige vehicles they had in the showroom. Ted the salesman was very attentive and did his best to ensure a good sale. The after sales care was good & Ted did his best to ensure the issues with my vehicle were sorted.
The other sales rep & team were also professional & polite.
I would definitely buy from syther again and yes I'd recommend.

Reply from Sytner Group - Bentley Leicester
Great service as always
Great service as always. The service team went above and beyond to meet my needs and requirements. Special thanks to Adam.

Reply from Sytner Group - Bentley Leicester
Car Purchase
First car purchase from this company and the experience was first class from all aspects.
Great care , advice and attention offered by Tim Reed and David Addison.
What was promised was delivered with great backup behind it and totally relaxed to follow good recommendations.

Reply from Sytner Group - Bentley Leicester
Brilliant service as ever.
Brilliant service as ever.
Sam Womack in particular and Tim have been exceptional.
The best service I have had from any main car dealer. Keep up the exemplary work!
You have found a customer for life in us.
Nick & Alisha Lally
Excellent service as usual many thanks…
Excellent service as usual many thanks to James Horn and the service team

Reply from Sytner Group - Bentley Leicester
Still awaiting Key,Tracking info,First…
Still awaiting Key,Tracking info,First aid kit.& repair to door card

Reply from Sytner Group - Bentley Leicester
Great experience
Dealt with Jason Wilcock who was brilliant. Agreed on a price I was happy with on the phone and he stuck to that price after viewing the vehicle.
Was a pleasure doing business with you Jay.

Reply from Sytner Group - Bentley Leicester
I am extremely impressed with service…
I am extremely impressed with service offered. My car was collected , for service, on time as agreed and was update on the progress of the service & care delivered back at the agreed time.
I'm very impressed by the professionalism of service department in particular, Adam . Hence, the 5 star rating.

Reply from Sytner Group - Bentley Leicester
5 star service omar Abdulle was very…
5 star service omar Abdulle was very helpful the whole experience was trouble free

Reply from Sytner Group - Bentley Leicester
First class service
First class service
Craig was friendly and helpful in getting us a fair price for the car.
The sale was straightforward with no hidden costs and money in our bank the same day.

Reply from Sytner Group - Bentley Leicester
Excellent service from James and the…
Excellent service from James and the rest of the team

Reply from Sytner Group - Bentley Leicester
I purchase a bentley from Sam Womack
I purchase a bentley from Sam Womack , he was very helpful , always came back to me with any queries , and represented sytner very well ,
Regards
Daniel Fletcher

Reply from Sytner Group - Bentley Leicester
Lambourghini Leicester
Superb service.Cannot fault it.I live in the South of England and send my car to be serviced here

Reply from Sytner Group - Bentley Leicester
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







