Sytner Group - Bentley Leicester Reviews 

251
TrustScore 4.5 out of 5

4.6

Watermead Business Park,Syston, LE7 1PF Leicester, GB


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Rated 1 out of 5 stars

My car has done less that 2,000 miles and has been in and out of the Leicester site for months for a multitude of problems. The car has been back with me for 3 days (after another lengthy spell f... See more

Rated 5 out of 5 stars

A warm welcome and no waiting to meet the workshop head. The work was completed to time and is of a cery professional standard.

Company replied

Rated 5 out of 5 stars

I dealt with Alex and it was a real pleasure. Whilst discussing my Porsche repair he showed me around the new Lamborghini and Bentley cars in the showroom with real enthusiasm and interest. He pers... See more

Company replied

Rated 5 out of 5 stars

2nd car purchased from Tim Bentley. Absolutely 5 star service from start to finish. Nothing was to much trouble. Best dealer I've dealt with. I've purchased many cars over the years from Ferrari.. oth... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Watermead Business Park,Syston, LE7 1PF, Leicester, United Kingdom

  • 0116 367 2232

4.6

Excellent

TrustScore 4.5 out of 5

251 reviews

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4.6

All reviews

(251)

12,113 reviews in the last 12 months

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Rated 5 out of 5 stars

A quick response to any concerns that…ML

A quick response to any concerns that may have arisen,helpful and professional,many thanks

December 6, 2022
Sytner Group - Bentley Leicester logo

Reply from Sytner Group - Bentley Leicester

Dear Mr Lovell, Thank you for your 5 star review and comments. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Excellent collection and return…

Excellent collection and return service, I was kept well informed of what work was required and how much it would cost.
Overall a very good service.

November 9, 2022
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Reply from Sytner Group - Bentley Leicester

Dear Mr Else, Thank you for your 5 star review and comments. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Great experience start to finish…

Great experience start to finish end result was a great repair dealt with by professional helpful staff from showroom to service face to face and by phone. It is great to see that high service levels are embedded in the whole team at Bentley

October 14, 2022
Unprompted review
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Reply from Sytner Group - Bentley Leicester

Dear Mr Carter Thank you for your 5 star review and comments. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Adam your service manager is a credit

Adam your service manager is a credit
To your already excellent Dealership.
And as always I get fantastic service.

Which gives me great pleasure in writing this review.
Thank you.

September 27, 2022
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Reply from Sytner Group - Bentley Leicester

Dear Mr Daly, Thank you for your 5 star review and comments. Adam will be delighted to read this. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

This is the first time we have sold a…

This is the first time we have sold a car this way and we where a little anxious, but Jason explained everything to us and the sale went through smoothly, I would highly recommend this service.

August 30, 2022
Unprompted review
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Reply from Sytner Group - Bentley Leicester

Dear Mr Moorcroft, Thank you for your 5 star review and comments. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Everyone at Bentley go out of their way…

Everyone at Bentley go out of their way when I ever pop in. Always nice to have a chat with Rob, Roy and Tim.

September 2, 2022
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Reply from Sytner Group - Bentley Leicester

Dear Mrs Atwal, Thank you for your 5 star review and comments. I will ensure the team receive a copy of your feedback as they will be delighted to read this. Kind Regards, Sean Cook, Head of Business

Rated 5 out of 5 stars

Martyn and all the team are 1st class

Martyn and all the team are 1st class. Most proactive and helpful.
David in Sales provided support too.
Great team and service. Thank you.

August 10, 2022
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Reply from Sytner Group - Bentley Leicester

Dear Mr Bowness, thank you for the 5 star review and the comments re the team and Martyn/David in particular - I will be sure to pass them on. Kind regards, Sean Cook, Head of Business.

Rated 5 out of 5 stars

Good service,car was picked up and…

Good service,car was picked up and delivered after serviced.

Washed and cleaned and follow up calls to make sure customer satisfaction.

August 5, 2022
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Reply from Sytner Group - Bentley Leicester

Dear Ashh, Thank you for your 5 star review and comments. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Calm & professional

Calm atmosphere, the cars sell themselves, the staff simply and professionally enable the process.

July 22, 2022
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Reply from Sytner Group - Bentley Leicester

Dear Martyn Thank you for your 5 star review and comments. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Exceptional customer service with great…

Exceptional customer service with great communication and care.

Feels very personalised and thorough.

July 21, 2022
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Reply from Sytner Group - Bentley Leicester

Dear Lee, Thank you for your 5 star review and comments. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Received excellent service right…

Received excellent service right through from telephone conversations to first impressions at the Dealership and throughout the car handover process. All staff with whom I had contact with where helpful and friendly. 10 out of 10 for me - and I have dealt with a lot of dealers over the years- probably the best.

July 15, 2022
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Reply from Sytner Group - Bentley Leicester

Dear Mr Clarke Thank you for your 5 star review and comments. We really appreciate your comments and will ensure the team receive a copy. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Got there in the end

Got there in the end always wanted to buy a car from Lamborghini Leicester let’s hope the weight was worth it Big thank you for Paul for making the deal work what a top guy

June 17, 2022
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Reply from Sytner Group - Bentley Leicester

Thank you for your 5 star review and comments. I will ensure Paul receives a copy of your comments as he will be delighted to read this. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Excellent service

Excellent service all round and highly recommend.

June 14, 2022
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Reply from Sytner Group - Bentley Leicester

Dear Mr Mahomed, Thank you for your 5 star review and comments. We look forward to welcoming you back again soon. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Sophie Lane

I had my Bentley continental gt worked on at Bentley Leicester site

very impressed kept in contact and informed me off all the findings before any work was undertaken and the advise that I was given was first class. I found that they work looking out for my needs and not trying to rip me off.

very impressed with Sophie who i dealt with direct and the technician who worked on the car from start to finish was Bob very knowledgeable engineer.

thanks

will be using them again.

June 7, 2022
Unprompted review
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Reply from Sytner Group - Bentley Leicester

Dear Mr Owen, Thank you for the 5 star review and comments. I will ensure Sophie and Bob receives a copy of your feedback as they will be delighted to read this . Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Bentley Leicester

Excellent service from walking into the showroom to receiving the car, the sales team at Bentley Leicester were very knowledgeable and extremely professional, Roy Coates was superb and could not do enough for my wife and I. Roy kept us up to date throughout the process and the car arrived in as promised in stunning condition.
It would be remiss if me not to mention the dealership hosts Amelia and Renee who both made us feel extremely welcome, will definitely be visiting this dealership again for any off my future cars and would recommend them without hesitation to anyone to try

Stephen and Gail

March 31, 2022
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Reply from Sytner Group - Bentley Leicester

Dear Mr Jordan, Thank you for your 5 star review and comments about the team- they will be delighted to read this! Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Exceptional service as always

Exceptional service as always. Always go the extra mile to ensure everything is as it should be. Perfect

March 30, 2022
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Reply from Sytner Group - Bentley Leicester

Dear Julian, Thank you for your 5 star review and comments. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

As usual superb service

As usual superb service. I really cannot fault this company in any way.

March 29, 2022
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Reply from Sytner Group - Bentley Leicester

Dear Mr Kearns Thank you for your 5 star review and comments. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Jake was excellent friendly and…

Jake was excellent friendly and efficient. 5* for detailing the car for me. I’d recommend sytner select to anyone. Their after sale help was amazing.

March 28, 2022
Unprompted review
Sytner Group - Bentley Leicester logo

Reply from Sytner Group - Bentley Leicester

Dear Paul, Thank you for your 5 star review and comments. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Excellent & reliable Bentley service

Excellent & reliable Bentley service, keen prices & quality workmanship. With backup from Sytner Bentley Leicester makes owning a Bentley a trouble free option.

March 16, 2022
Sytner Group - Bentley Leicester logo

Reply from Sytner Group - Bentley Leicester

Dear Mr Tristram, Thank you for your 5 star review and comments. We look forward to welcoming you back again soon. Kind Regards Sean Cook Head of Business

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