Sytner Group - Bentley Manchester Reviews 

382
TrustScore 4.5 out of 5

4.6

Mobberley Rd, WA16 8GT Knutsford, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We went to Bentley Manchester looking for a second hand Bentyga. We were introduced to Pamela Boyd who royally looked after us. Pamela’s technical knowledge and her way of explaining everything in lay... See more

Company replied

Rated 5 out of 5 stars

Pamela and the team at Sytner Manchester were an absolute delight to deal with, five-star service from start to finish! Extremely professional, welcoming and attentive throughout. The whole exper... See more

Company replied

Rated 5 out of 5 stars

I was greeted at reception and offered a drink. i was then introduced to Keaton the manager dealing with my car. The car was serviced and the stop start fault rectified. There was however another fau... See more

Company replied

Rated 5 out of 5 stars

I'm bewitched by Bentleys. We are on our 4th & we absolutely adore them. The craftmanship of the interiors, the beauty and power of the exteriors; the growl of a GTC engine. But equal to all of... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Mobberley Rd, WA16 8GT, Knutsford, United Kingdom

  • 01565 220347

4.6

Excellent

TrustScore 4.5 out of 5

382 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(382)

12,025 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Good Morning, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Rated 5 out of 5 stars

Great service

Great service

August 21, 2024
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Good Morning Mr Hyman, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Rated 4 out of 5 stars

Your service lead Erin was excellent

Your service lead Erin was excellent

August 7, 2024
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Good Morning David, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Rated 5 out of 5 stars

The best aftersales experience

The best aftersales experience.
I have had may GTC serviced and MOTd for 6 years at knutsford. Steve Allsopp is fantastic. The technicians are brilliant and reception staff are really welcoming.. highly recommend

August 9, 2024
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Dear Mr Nolan, Thank you for your 5 star review and comments. Kind Regards Team Manchester

Rated 5 out of 5 stars

First class service from end to end.

First class service from end to end.The warranty repair on my Dawn was carried out professionally and quickly without any drama whatsoever, a five star service all around. A special mention for Charles who collected and redelivered my car, such a gentleman and a true asset and credit to Bentley Manchester.

July 26, 2024
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Dear Gerry, Thank you for your 5 star review and comments. Kind Regards Team Manchester

Rated 5 out of 5 stars

I had a small problem with my car

I had a small problem with my car. It was delivered to Bentley Manchester. They attended to it immediately and serviced it. Then returned it to my address.
Totally with no stress whatsoever. Superb service.

July 19, 2024
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Good Morning Alan, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Rated 5 out of 5 stars

The continued welcoming of the staff…

The continued welcoming of the staff very satisfying
and knowledgable.

lovely experience

July 5, 2024
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Dear Mr Cope, Thank you for your 5 star review and comments. Kind Regards Team Manchester

Rated 5 out of 5 stars

Always Professional and Friendly Great…

Always Professional and Friendly Great dealership pleasure to visit MC Cheshire

June 18, 2024
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Good Morning Mark, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Rated 5 out of 5 stars

Continued great service from Bentley Manchester…

The service team at Bentley Manchester consistently deliver high standards of customer service when looking after my Mulsanne. As I’m connected with other owners I hear a lot of stories of poor/even dreadful service globally. Thankfully I don’t ever have that with Bentley Manchester.

June 5, 2024
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Good Morning Terence, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Rated 5 out of 5 stars
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Good Morning Paul, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Rated 5 out of 5 stars
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Good Morning Jackie, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Rated 5 out of 5 stars

All great from first phone contact ,to…

All great from first phone contact ,to booking the appointment, the communication whilst in for service and the collection at advance agreed time.
Probably the best service centre I have dealt with in the last 35 years .
Thanks for your effort it is much appreciated.

May 22, 2024
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Good Morning Darren, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Rated 5 out of 5 stars

Very Courteous

Very Courteous, All of the staff went out of there way to help.

May 9, 2024
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Hello,, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Rated 5 out of 5 stars

Excellent service as usual from the…

Excellent service as usual from the service team at Knutsford

May 3, 2024
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Good Morning Mr Hollingsworth, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Rated 5 out of 5 stars

Keaton was very helpful!

Keaton was very helpful and kept me updated throughout. Very good and will always use Manchester!

March 19, 2024
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Good Morning Mr McCarney, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Rated 5 out of 5 stars

Absolutely fantastic service and Staff…

Absolutely fantastic service and Staff at Bentley Manchester. I even got a beautiful box of chocolates when my car was returned in immaculate condition. Thank you very much I will be back!!

March 15, 2024
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Good Morning Kris, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Rated 5 out of 5 stars

Personal service.

The personal service from Damian Kinney and Stephen Allsopp.

March 7, 2024
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Good Morning Lord Cruddas , We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Rated 5 out of 5 stars

purchase and the service of my car…

purchase and the service of my car which is a Rolls Royce Dawn through Sytner has been a 5 star experience i have purchased many cars through the company completely stress free. When i need the car servicing steve at Sytner arranges for the car to be picked up serviced and brought back to my home. Congratulations to the whole team . Kind Regards Robert Huddersfield

March 7, 2024
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Good Morning Robert , We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Rated 5 out of 5 stars
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Good Morning Peter , We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

Rated 5 out of 5 stars

Excellent service

Excellent service. Service Manager Steve Alsop provided his personal courtesy.

March 5, 2024
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Good Morning Mehrdad , We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look