Recently had the 1st year maintenance. Nothing was too much trouble & the service was exceptional. Anthony the aftersales manager came & introduced himself & made the visit memorable. When finished... See more
Company replied
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The team are faultless from the lady on reception who is so friendly and welcoming to Hayley in Servicing who was looking after me on this occasion. Hayley kept me fully informed, kept her promises,... See more
Company replied
This is a review for Graypaul Maserati Birmingham. My Grecale Folgore was booked for it's first service and I'd arranged a courtesy car from Graypaul for the day. However, the courtesy car wasn't re... See more
Company replied
Beware, this dealership displays a strong bias based on how one dresses and one's racial background. Ted and George at Gray Paul Ferrari emphasized the amount of time they spent showing us a car. They... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
120 Highlands Road,Shirley, B90 4NU, Solihull, United Kingdom
- 0121 439 0399
4.9
Excellent
309 reviews
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Excellent service from start to finish
Excellent service from start to finish, Sap has been great & thank you.
June 5, 2025
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good morning Mr Quiggin, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating. If there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Stuart Hood
All round good service flexible and…
All round good service flexible and accommodating always ready to help.
May 8, 2025
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Morning, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Roma service
It has been good to be looked after by a truly professional & courteous team for my first experience of a Ferrari service.
April 16, 2025
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Morning Trevor, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Afternoon Steve, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Thanks again to the service team
Thanks again to the service team, excellent service as always.
March 25, 2025
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Hollingsworth, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Great service car picked up dropped…
Great service car picked up dropped back nice and clean . Well happy
March 13, 2025
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Seeney, Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Excellent Service
March 5, 2025
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Afternoon, Mr Jordan. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Excellent personal service from the…
Excellent personal service from the Sales management to the service manager who made sure all my issues were addressed.
March 5, 2025
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Afternoon, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Afternoon Navjot, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Ferrari Service and MOT
Another great service completed on my Portofino by the Team at Graypaul Ferrari Solihull.
February 18, 2025
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Hill, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Service Experience
Full service (including belts) carried out on my Maserati Levante. Felt valued as a customer and the service team were excellent in their communication from start to finish. On collection my car had been cleaned inside and out to a high standard.
Having owned the vehicle for almost 12 months the car has been faultless and I’ve certainly not regretted my purchase!
Yes you expect a good service for the money and they delivered.
February 7, 2025
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Morning Richard, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Liam was extremely helpful and kept me…
Liam was extremely helpful and kept me informed on the repairs. Collecting and delivering the car back went smoothly.
Car also came back in a clean condition.
January 24, 2025
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Morning Surinder I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Graypaul Ferrari & Dan were brilliant
Dan Hobson was brilliant in communicating what needed to be done with my Ferrari 488 GTB. There was something noticed with the Spark Plugs, and the team managed to get a partially stuck plug out. The car was spotless and very well cleaned.
January 20, 2025
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Morning Tom, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Ghibli Fix
Just wanted to say a massive thanks to GrayPaul Maserati in Birmingham & Edinburgh for fixing my Ghibli. Professional, efficient and friendly service as always, can’t recommend Maserati ownership and GP highly enough
January 14, 2025
Unprompted review
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Plank, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Shergill, Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Great experience
Nice showroom, nice people, nice cars.
Good experience all round
Exactly what you would expect from a prestigious car dealership
January 11, 2025
Unprompted review
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Morning, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Friendly and excellent service.
December 21, 2024
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Bartlett, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Excellent dealership
Excellent service from everyone at graypaul - particularly Shane and Neil yet again
December 13, 2024
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Peter , I’m delighted to read your kind words about Shane and Neil here at Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Hoggett, Thank you for your great star rating and kind comments about Graypaul Birmingham, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Highly professional
Highly professional, knowledgeable, and attentive staff. Keep up the great work.
December 3, 2024
Reply from Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Williams, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
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