Sytner Group - Graypaul Maserati Birmingham Reviews 

Excellent sales experience, no pressure sales, all described and explained well. Nice buying a vehicle for the team Dani Mazic and James Smith.

From the moment we arrived at the beautiful showroom we were met by a friendly receptionist and Paul Holmes. They made us feel most welcome.
With the help of Paul we selected the car of our choice.
There was never any pressure to buy.
Once we decided to go ahead with the sale Paul and James were so helpful assisting us with all the paper work.
Collecting the car was fun and with the help from Paul we learnt about most of how the car and its many wonderful features operate..

I recently purchased a car from this company and l can honestly say that it was the most pleasurable experience l have ever had when buying a car.
From the sales perspective, Steve was very friendly, highly knowledgeable about the cars but most of all very honest. The whole process was a smooth transition and Steve did his utmost to help and resolve any small issues.
Jo was absolutely wonderful and so kind with us all, especially with my children they still talk about her!
We even met a previous colleague who kindly remembered us from a few years before!
This company must be a great place to work for, as the staff are kind and genuinely passionate people who clearly enjoy their job.
On collection day Steve pulled out all the stops! All the small efforts seem huge to us. We were made to feel very special. The car was covered and my children enjoyed the anticipation of pulling the cover off!
When you buy a Maserati, not only do you get a beautiful car but also a memorable experience.
A huge thank you to all the staff.

Clear explanations of cars

Excellent team of staff, from opening the door to closing the deal. All aspects top draw, with a definite mention for Steve Dadds in sales.

Buying a car from Graypaul Maserati was the most hussle free and refreshingly pleasant experience I have ever had. The team that looked after me included Paul Holmes (sales executive ) , James Smith (business manager) and the wonderful Jo on the front of house. The process of the purchase was very smooth and yet swift from initial discussions to the day I collected my brand new car. Everything was clearly explained to me by James and Paul and I’m truly impressed by the first class service given to us by Jo . Thank you Graypaul Maserati for the exquisite service and my brand new beautiful Maserati Grecale which I can’t get enough of

Have dealt with Graypaul for over 5 years now and am on my third vehicle.
Paul Holmes has always been professional, friendly
and extremely knowledgeable about each vehicle I have bought and have at no time felt pressured into a purchase.
From the moment you walk into the showroom the experience has been second to none!
The cars performance and build quality have been exceptional. Worth checking out a Maserati if you are looking for a high end performance vehicle. You never know you might be pleasantly surprised.

Dani was brilliant as was his colleague Steve, who took me on test drive and looked after me.
Fantastic follow up and service.
Shame we had to do so much paperwork but perhaps that's the age with live in!

First rate and friendly service in both sales and after sales care. Have been using Graypaul for servicing for the last few years and have just bought a new vehicle from them based on an excellent experience. Would highly recommend.

Customer Experience is amazing. The product is great too.

I recently purchased a nearly new Levante Trofeo from the Graypaul Maserati Birmingham dealership.
As soon as I entered the showroom the customer experience is second to none. Every question was answered even some of those questions that I didn't have.
The team are extremely knowledgeable of their product, the friendly nature assists with the process and there certainly isn't any pressure to purchase.

Everything

Great staff, very helpful, informative, honest, polite and the car is fantastic

Paul Holmes = Topman

The process was straightforward, the staff were open and honest. The deal was concluded with integrity and openness.

Paul who from the time of my initial contact through to the purchase of my car was professional, thorough and accommodating throughout my first experience with Maserati. I hope this remains throughout my journey with them over the next four years.

The experience was very good the staff was very helpful and curtious

Fantastic experience, although the car delivery from Italy was delayed due to manufacturing issues, the guys at Graypaul Maserati Birmingham were extremely professional in communication and updates. They did everything to ensure the process ran smoothly, once the car arrived at the dealership it was turned around quickly for delivery.

We parked next door at Porsche as that’s the car I desired . Wife does not like them so we went into Graypaul Maserati . Cars looked fab and wife loved them . We were approached by Paul Holmes who talked us through all of the attributes of the GHIBLI . He was very knowledgeable and a good bloke with no pressure applied to us to buy . We went away and returned the following Saturday when Paul organised a test drive for us . I returned on the following Tuesday and showed Paul a car I had seen on the website in Edinburgh. He checked availability and the rest is history….. now my car and I love it !!!! Paul Holmes has helped us every step of the way to now be the owners of an Italian supercar . Thanks Paul 👍👍👍

great customer care and attention. The sales Executive Dani was extremely professional and a delight to deal with. he made the whole process seamless and indeed a very pleasant experience. His colleagues were equally as delightful.

I’m very pleased with the level of service and personal attention of the staff at Graypaul. Steve was exceptionally patient and took great care to explain all aspects of my purchase.

Both James at maserati Birmingham were excellent from first phone call to picking up my car..2nd car I have brought from Birmingham and I will definitely return.
Mark Foster

Paul and James were great throughout the purchase of my new car. I'm now on my 2nd one in 2.5 years and everything is going well. Smooth handover and experience.