Sytner Group - Graypaul Maserati Birmingham Reviews 

The buying experience from Graypaul was excellent. Shout out to James Sadler who was absolutely awesome and kept me updated and informed from Day 1 of my enquiry to the day of collection. I have had good car buying experiences previously but none as good as that from Graypaul.

In the current climate of excessive regulation hoops the team overall made the process as smooth as possible and were all very accommodating while remaining professional. A special mention for Steve Dadds who led the overall process superbly of the purchase of my second Maserati.

Fantastic service, really went the extra mile to make the experience feel special. 2nd car we brought from Graypaul Maserati, will be back again for teh 3rd!

great service , they do what they say

Took my Maserati Grecale Modena into Graypaul Birmingham for service and
Was treated very well with car returned in pristine condition looking great after wash and clean. They when through everything with me and I felt they really know what they are doing. Recommended

Welcoming Friendly Professional

I’d lost my service book for my Maserati quattroporte and panicked that I’d devalued the car, I contacted graypaul Birmingham and spoke to customer relations manager Hayley wonton who sorted a copy out and sent me a print out of all completed services, confirming the service book, all this was done within 2 days of me contacting her, this is what I call outstanding customer service

The team are always helpful, nothing is a problem and take their time to answer any queries and support.

Thank you Emma Ross who looked after me, everyone i have met has been fantastic!

I've now purchased 5 new cars from the team at Graypaul Maserati! 3 of these cars from Steve Dadds. The experience is always exceptional this time the team went above and beyond to make a birthday super special!

Fantastic sales service from Steve, James and all the team at Graypaul. It's always a pleasure to chat on the phone or visit the showroom. Our third new Maserati from Graypaul and confident it won't be the last.
Thanks guys!

Woderful from start to finish. Thank you to all at Gray Paul especially James, James and Steve Dadds. You all helped and I'm really chuffed with the car it's exceeded my expectations. I'm still smilling each time I drive .....definitely smiles per mile.

The total focus on customer service and seeing what a the customer wants when visiting the dealership. Everyone is committed to the Customer and Maserati. I must mark for special attention; Steve Dadds, Andy Gibbs and both the James.

Steve is highly knowledgeable, enthusiastic, responsible, rapid reply and has a great sense of humor. I’m very glad I chose to buy my first car in the UK here—his professional service made me feel truly at ease. My car was safely delivered to my home — it’s a beautiful and stunning vehicle.

Hospitality, and experience of day at dealership.

Picked up my Maserati Grecale Modena last Tuesday, from the moment I walked into Graypaul Maserarti Birmingham and made welcome by reception (Liv) , then to the test drive with Dani Mazic (he was so knowledgeable) followed by the purchase with Dani and then also a follow up call by James I felt so at ease and felt that I had been dealing with the company for years. The car is so enjoyable to drive and again was helped on picking car up for all my needs, will be back for when service is required although Birmingham is not my closest dealerships but with the service that I have received I will not hesitate to continue using them. Thank You for all your help.

My wife and I recently had the pleasure of purchasing a Maserati Grecale from Birmingham Maserati, and I must say, the entire experience was nothing short of exceptional. From the moment I walked into the showroom, I was greeted with warmth and professionalism which made the entire process seamless and enjoyable.

What truly set this experience apart, however, was the outstanding customer support provided by Dani Mazic. Dani's knowledge and passion for Maserati were evident from the start. He took the time to understand my needs and preferences, ensuring that I found the perfect vehicle to suit my lifestyle. Dani's attention to detail and commitment to customer satisfaction were truly remarkable.

Throughout the entire process, Dani was always available to answer my questions and provide guidance. He made sure that every aspect of the purchase was handled with care and precision, from the initial test drive to the final paperwork. Dani's professionalism and dedication to excellence made me feel valued and appreciated as a customer.

Additionally, I'd like to extend my heartfelt thanks to Andy Gibbs, James Smith from the Finance department, and the lovely & very kind receptionist whose name I regretfully forget. Their contributions and support greatly enhanced our overall experience.

I highly recommend Birmingham Maserati and Dani Mazic to anyone in the market for a luxury vehicle. The combination of an incredible car and top-notch customer service made this an unforgettable experience. We even left with a bouquet of flowers for the wife and bottle of Sparkling wine to celebrate once we got home.. Touch of class!

Thank you…

Steve and Nicola O'Keefe

Happy either the service and Dani and James most helpful.

Friendly and efficient interactions when booking and arriving for the service. Kept me updated with developments and delivered the service and work required on time and to a good standard. Nice surprise for a free courtesy car to be provided.

Excellent service. A privilege to buy Maserati

An excellent process from start to finish with my new Maserati purchase .

Clear concise and super informed with an excellent mutually agreed deal .

Particular thanks to Steve Dadds who handled the whole sale whilst I was abroad .