Having spent 6 weeks (!) unsuccessfully trying to get some security wheel studs direct from Maserati, I phoned Nottingham and James sorted me out straight away: They arrived in the post the very next... See more
Company replied
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I changed my mind over a weekend after having experienced high pressure sales techniques to get me to sign when they knew we needed to hurry home. I was extremely apologetic but despite being willin... See more
Company replied
Well done to Sytner Nottingham. Its the people that make the experience and not the cars per se. Georgia, Gareth, Ellie, (Elle), Lee and David were all instrumental in making a soul very happy. When b... See more
Company replied
Georgia was excellent. She was engaged, communicative, non-judgemental and well informed. In experiences with other premium clear dealerships, they have on occasion been overly aloof and self-importan... See more
Company replied
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Lenton Ln, NG7 2NR, Nottingham, United Kingdom
- 0115 837 8036
4.7
Excellent
48 reviews
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GREAT SERVICE GREAT PEOPLE
July 29, 2019
Unprompted review
Reply from Sytner Group - Graypaul Maserati Nottingham
Thank you Mr Almond, I am delighted to read your kind words about your experience with us here at Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Nick Jessop - Head of Business.
James was very professional the…
James was very professional the receptionists were very polite and helpful. Showroom immaculate. Lovely cake too.
I look forward to visiting again when my car is ready for renewal
June 25, 2019
Unprompted review
Reply from Sytner Group - Graypaul Maserati Nottingham
Thankyou Mr Cotton for your kind words and great 5* review. I'm delighted to hear that you've had a fantastic experience in the showroom and we look forward to welcoming you back to the dealership again soon. Kind Regards, Nick Jessop - Head of Business
Fantastic team at Graypaul
Fantastic team at Graypaul, extremely friendly and hardworking to make buying easy and fun. I particularly like the way Ben and David took the time to call me as a customer which is much more personal than email alone.
May 24, 2019
Unprompted review
Reply from Sytner Group - Graypaul Maserati Nottingham
Dear Mr Foster, Many thanks for taking the time to leave a 5* review and such positive feedback. I'm delighted to read that you've had a fantastic experience, particularly with David and Ben. We look forward to welcoming you back to Graypaul Nottingham soon. Kind Regards, Nick Jessop - Head of Business
Masserati experiance....
Very good customer service and professionalism from the Maserati specialist James Huberstone and team at Nottingham.
May 17, 2019
Unprompted review
Reply from Sytner Group - Graypaul Maserati Nottingham
Dear Mr Collins-Jones Many thanks for taking the time to leave positive feedback based on your experience in our dealership. I'm delighted to read that you've had a great experience, both with James and our wider team here at the showroom. We look forward to welcoming you back soon. Kind Regards, Nick Jessop - Head of Business
A very friendly dealership
A very friendly dealership. Great customer service.
April 30, 2019
Unprompted review
Reply from Sytner Group - Graypaul Maserati Nottingham
Thankyou Byron for the kind words and great 5* review. We look forward to welcoming you back to the showroom soon. Kind Regards, Nic Shacklock - Marketing Manager
Great Service Start to Finish
All of the team at Maserati are delightful to work with but James Humberstone is exceptional.
April 29, 2019
Unprompted review
Reply from Sytner Group - Graypaul Maserati Nottingham
Thankyou Fiona for your very kind words and great 5* review. I'm delighted to hear that you had a fantastic experience here in our showroom and in particular with James. We look forward to welcoming you back to the dealership soon. Kind Regards, Nic Shacklock - Marketing Manager
Maserati Levante
Excellent service by Graypaul Nottingham from start to finish. Initially I hadn’t intended my new car to be a Maserati but very glad I made the decision to switch. David Auld & the team were brilliant.
April 4, 2019
Unprompted review
Reply from Sytner Group - Graypaul Maserati Nottingham
Thankyou Mr King for your kind words and great 5* review. I'm delighted to hear that you've had a fantastic experience in the showroom with David and the rest of our team. I do hope you enjoy your new Maserati and look forward to welcoming you back to the showroom in the future. Kind Regards, Nic Shacklock - Marketing Manager
Every member of staff I met was…
Every member of staff I met was personable - girls on welcome desk were lovely - very pleasant and polite. Transaction was handled in a professional way , just one minor glitch , but overall well satisfied and would recommend to friends / family.
April 2, 2019
Unprompted review
Reply from Sytner Group - Graypaul Maserati Nottingham
Hi Steven, many thanks for the kind words and great review. I'm delighted to hear that you've had a good experience in our showroom and with our team. If you have any issues or want to discuss your glitch, please don't hesitate to get in touch. Kind Regards, Nic Shacklock Marketing Manager
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