Great service throughout. Was fully informed at each stage of the service and MOT. We stayed at the garage until the work was completed. We were very well looked after with ample refreshments and chec... See more
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Although we didn't buy from this dealership, we came for a health check on a car we'd bought from another Audi dealer Chloe Wainwright was absolutely amazing in the way she treated myself and my w... See more
Friendly attentive and accommodating staff who treated me as a valued customer . Little touches like the coffee and drinks counter with a helpful member of staff there were nice. And a good deal on m... See more
Company replied
If I could give zero stars I would. The level of professionalism and customer service is altroses. Never have we been treated so badly by a car dealership. I would recommend anyone contemplating b... See more
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Trident Business Park, HD2 1UA, Leeds Road, United Kingdom
- 01484 350000
4.6
Excellent
481 reviews
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Great service throughout
Great service throughout. Was fully informed at each stage of the service and MOT. We stayed at the garage until the work was completed. We were very well looked after with ample refreshments and checked regularly to ensure our comfort. We would highly recommend the service.
July 28, 2026
Unprompted review
Amazing service
Although we didn't buy from this dealership, we came for a health check on a car we'd bought from another Audi dealer
Chloe Wainwright was absolutely amazing in the way she treated myself and my wife and we couldn't thank her enough, she is a credit to Hudddrsfield Audi
July 8, 2026
Unprompted review
I've just brought a car from here and I…
I've just brought a car from here and I couldn't have asked for a better service. I was seen to by Bradley and he was nothing but helpful and patient with me (even when I was making his life a lot harder than it needed to be). He made the whole experience as easy as possible and really was a stand up guy. Thank you very much.
July 14, 2026
Unprompted review
Great and helpful staff
June 30, 2026
Unprompted review
Excellent service.
June 26, 2026
Unprompted review
Chloe was very helpful with sorting out…
Chloe was very helpful with sorting out my Mmi issues and kept me updated throughout.
June 26, 2026
Unprompted review
Bought online - delivered to the door.
My wife and I recently purchased an Approved Used Audi A6 e-tron Avant from Huddersfield Audi, and the entire experience was excellent from start to finish.
Our sales representative, Jonathan, was an absolute pleasure to deal with. As we live in Scotland, the whole transaction was completed remotely, but Jonathan made the process incredibly straightforward and stress-free. He was friendly, professional, responsive, and kept us informed throughout every stage of the purchase.
The car was delivered to us exactly as described and presented in fantastic condition. Buying a car without visiting the dealership in person can feel daunting, but Jonathan’s honesty, communication, and attention to detail gave us complete confidence throughout.
We’re absolutely delighted with both the car and the service we received. A big thank you to Jonathan and the team at Huddersfield Audi for making the experience so smooth and enjoyable. We would happily recommend them to anyone considering an Approved Used Audi purchase.
June 25, 2026
Unprompted review
Bad customer service
If I could give zero stars I would.
The level of professionalism and customer service is altroses.
Never have we been treated so badly by a car dealership.
I would recommend anyone contemplating buying an Audi or after sales use another dealership.
You will save yourself a lot of headache.
June 25, 2026
Unprompted review
May use AI-assist with repliesRead more
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The customer service and handover
The customer service and handover we received from Sophia was excellent , as was Bradley when we first visited store. They both represented the store very well. The only negative point would be the overly complicated paperwork. The numbers provided were not easy to follow once you left the showroom. We understand that things have to be shown in a certain way for the store, but a more customer friendly versions would be helpful for the customer.
June 22, 2026
Unprompted review
Reply from Sytner Group - Huddersfield Audi
Dear Mrs Carter, thank you for your kind words regarding Sophia and Bradley’s service; we are delighted they represented the store well. We appreciate your honest feedback about the paperwork and understand how it may seem complicated once away from the showroom. Your comments are valuable, and we are grateful you took the time to share your experience. Should you have any further questions or require assistance, please do not hesitate to get in touch. Kind regards, Huddersfield Audi.
Chloe the service person got my car…
Chloe the service person got my car ready as soon as possible as she knew I had an engagement later in the afternoon that I needed to deal with and my car was ready for 3pm which was excellent service
June 18, 2026
Unprompted review
Reply from Sytner Group - Huddersfield Audi
Good morning Sandra and thank you very much for your kind words. We are delighted to hear that Chloe was able to prepare your car promptly and accommodate your schedule. It’s always our aim to provide excellent service and ensure our customers’ needs are met efficiently. Your positive feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back to Huddersfield Audi in the future. Best wishes, The Huddersfield Audi Team
Service was excellent
The repairs needed were explained with aid of a video. All staff were professional and very helpful. When needed I will have no hesitation in returning. They went the extra mile and it's appreciated
June 19, 2026
Unprompted review
Reply from Sytner Group - Huddersfield Audi
Thank you very much Charles for your kind words and positive feedback. We are delighted to hear that our team explained the repairs clearly and that you found the video helpful. It’s wonderful to know that our staff were professional and supportive throughout your visit. Your appreciation of the extra effort we put in means a great deal to us. We look forward to welcoming you back whenever you need assistance in the future. Best regards, Huddersfield Audi Team
2/3'rds of a day repair and an Audi A3…
2/3'rds of a day repair and an Audi A3 while repairs are completed - outstanding
June 17, 2026
Unprompted review
Reply from Sytner Group - Huddersfield Audi
Dear Mr Ledger - Thank you very much for your kind words. We are delighted to hear that you found the repair time efficient and appreciated the use of an Audi A3 while your vehicle was being serviced. It is always our aim to provide outstanding service and convenience to our customers. Your positive feedback means a great deal to the team here at Huddersfield Audi. We look forward to welcoming you back in the future. Kind regards, Huddersfield Audi Team
My car was in for its 3rd service &…
My car was in for its 3rd service & first MOT. I also asked for the car to be looked at as I thought it was much noisier than when I bought it 2 years ago, like a droning noise from the rear.
The service & MOT was done alongside a safety check but nothing was done about the noise from the car, I specifically asked for a mechanic to test drive the car & report hid findings, this never happened.I will now take it to an independent garage to be looked at.Very disappointed with Audi.
June 8, 2026
Unprompted review
Reply from Sytner Group - Huddersfield Audi
Dear Paul, we are sorry to hear about your disappointment regarding the noise issue and the service you received. It is always our aim to provide thorough and attentive care, and we regret that this was not your experience. We would like to invite you to contact our Service manager, Elliot Anderson, at elliotanderson@sytner.co.uk to discuss your concerns further. Your feedback is important to us, and we hope to resolve this matter to your satisfaction. Kind regards, Huddersfield Audi
All the team from meeting us at the…
All the team from meeting us at the door to arranging a car where brilliant
May 28, 2026
Unprompted review
Reply from Sytner Group - Huddersfield Audi
Dear Stephen. Thank you ever so much for your kind words. We are delighted to hear that our team made such a positive impression from the moment you arrived and throughout the process of arranging your car. It’s always our aim to provide a brilliant and seamless experience for every customer. Your feedback truly means a lot to us and encourages the whole team to continue delivering the highest standard of service. We look forward to welcoming you back in the future. Best wishes, Huddersfield Audi Team
Friendly attentive and accommodating…
Friendly attentive and accommodating staff who treated me as a valued customer . Little touches like the coffee and drinks counter with a helpful member of staff there were nice. And a good deal on my trade in and new car. Very happy to arrange test drives of several cars and knowledgable about their products. A particular shout out for Jack Yeardley who looked after me and was very helpful.
May 27, 2026
Unprompted review
Reply from Sytner Group - Huddersfield Audi
Thank you Glyn, for your kind words and detailed feedback. We’re delighted to hear that our team, especially Jack Yeardley, provided attentive and knowledgeable service throughout your visit. It’s great to know you appreciated the little touches, such as the coffee and drinks counter, and that you were happy with the trade-in deal and test drive arrangements. Your satisfaction means a great deal to us, and we’re pleased to have made your experience a positive one. We look forward to welcoming you again in the future.
I would highly recommend Audi as they have a great customer service.
I would highly recommend Audi as they have always given me good advice on both my vehicles.
Chloe Wainwright kept me informed about the status of my car and sent me a link that I needed to set up my next service plan.
May 26, 2026
Unprompted review
Reply from Sytner Group - Huddersfield Audi
Dear Josephine, thank you very much for your kind words and for recommending Audi. We are delighted to hear that Chloe Wainwright provided you with clear updates and helpful advice regarding your vehicles. It’s wonderful to know that the service plan link was useful in setting up your next service. Your positive feedback is greatly appreciated, and we look forward to continuing to support you with your Audi vehicles in the future. Best wishes, The Huddersfield Audi Team
Sales person easily accessible and got…
Sales person easily accessible and got us a great price for our new car.
May 26, 2026
Unprompted review
Reply from Sytner Group - Huddersfield Audi
Dear Andrew, thank you very much for your kind words and for taking the time to leave us a 5-star review. We’re delighted to hear that our sales team was easily accessible and able to secure a great price for your new car. It’s always our aim to provide a smooth and enjoyable experience for our customers. We truly appreciate your support and hope you continue to enjoy your new vehicle. Best wishes, The Huddersfield Audi Team
I had a great experience purchasing my…
I had a great experience purchasing my car with Jonathan. From start to finish, he was professional, helpful, and easy to deal with. He communicated clearly through email throughout the whole process, which made everything much smoother and more convenient for me.
Jonathan made the entire purchase experience stress-free and straightforward, always answering my questions promptly and keeping me updated at every stage. The handover experience was excellent as well, everything was well prepared, explained clearly, and handled efficiently.
I would definitely recommend Jonathan to anyone looking to buy a car from Audi Huddersfield. Excellent customer service and a genuinely smooth buying experience.
May 23, 2026
Unprompted review
Reply from Sytner Group - Huddersfield Audi
Thank you, O J Akinsola, for your kind words and positive feedback. We are delighted to hear that Jonathan provided a professional and stress-free experience throughout your car purchase. Clear communication and excellent customer service are very important to us, and it’s wonderful to know this made the process smooth and convenient for you. Your recommendation means a great deal, and we hope you enjoy your new Audi. We look forward to welcoming you back to Audi Huddersfield in the future.
Efficient and speedy service despite…
Efficient and speedy service despite the appalling weather delaying the complimentary valet!
May 7, 2026
Unprompted review
Reply from Sytner Group - Huddersfield Audi
Dear Paul, thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that despite the challenging weather conditions, you found our service both efficient and speedy. It’s always our aim to provide a seamless experience for our customers, and your feedback is truly appreciated. We hope to welcome you back to Huddersfield Audi in the future and continue to meet your expectations. Best regards, The Huddersfield Audi Team
First class customer service
First class customer service. Made to feel welcome on arrival. Complimentary coffees. Customer team were very friendly. The whole time was very relaxed and easy going. The Audi team were very attentive, and able to answer any questions I had. I was very impressed by their professionalism the whole time I was in the showroom. At the end I was able to leave with a brand new car.
April 30, 2026
Unprompted review
Reply from Sytner Group - Huddersfield Audi
Dear John - Thank you very much for your kind words and for taking the time to share your experience at Huddersfield Audi. We are delighted to hear that you felt welcomed and appreciated the complimentary coffees and friendly customer team. It’s wonderful to know our professionalism and attentiveness made your visit relaxed and enjoyable. Congratulations on your new car – we hope it brings you many happy journeys. We truly value your feedback and look forward to welcoming you again in the future. Best wishes, Huddersfield Audi Team
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