Sytner Group - Maranello Sales Reviews 

The service I received was excellent with continual updates and great communications

Wonderful people, very solid work, done on time.

Very polite staff, been their a long time, always a good thing. They know their clients. 1st service so did it while I waited.

This was my first purchase from the group and I was blown away by the professionalism of the whole team but especially Jack who couldn't do more, a credit to the group and brand and will definitely be back

Annual Service

Excellent service from beginning to end.

Chris Knight was fantastic and very helpful throughout the whole process, pleasure dealing with him, he's a credit to Marenello Service. Thank you.

Was kept informed of progress, no guessing. Work complete as per maintance schedule

Great service.

From booking the service with Marnello Egham which was most accommodating to my schedule.
The tweak i requested with the service reception prior the service date.
The collection.
The service.
The spotless car returned.
All the team were spot on. Very pleasant, most helpful and accommodating, and very professional.
Thank you.

All round experience excellent

Well looked after -can’t fault the service. No loan car available and as the location is on a trading estate there was nothing to whilst waiting for 3.5 hours - just hanging around. Not ideal.

Dreams are made by at some point in your life, normally much when much younger, thinking I’d love one of those when I’m older. For me at university I went past Maranello thinking ‘one day…‘That day came first with Porsche, then after years of dreary corporate customer service, I ventured into Maranello and met Hamzah. The customer service & friendliness was and is incredible; enough so that my teenage son and his friends now pop in, where they are kindly welcomed, no doubt starting that early dream. Where dream becomes reality however is measured excellent customer service, client care with regular, but not ott contact and then the actual service you get during ownership. And this is where Ferrari at Maranello are streets ahead of all the competition. They replace arrogance with warmth which is felt from the reception call or welcome and the service from Antony when needing to book and manage a service is stellar. I spend a lot of time fielding the obvious questions of ‘owning a Ferrari or two must be a headache and costly’ and it simply is the opposite. They hardly go wrong, the warranty’s are market leading and the ownership of one is a pleasure. The staff are the same when you go back, so no doubt treated fairly, making the whole experience a pleasurable ‘constant.’ And if you’re going to have a special car, why would you consider another brand, when there really is only one… Top brand, good people & great service. Christian

Very professional, courteous and efficient.

Great customer service and really understood and respected my wishes.

I received my car back from you guys and it had little or no oil in it it was below minimum when I advised the company they said this was normal.....they advised they would pick the car up and return and check the first driver refused to drive it onto the truck as it had no oil the second driver 3 days later advised me that this is normal for the oil to be this low....really....he filled it up with oil and drove onto transporter I recieved an e mail from them saying nothing was wrong and they dropped the car of today Friday........two things the mechanic has not put oil in the car that you charged me £240 for then the car was roadrested and delivered in sports mode with no oil....the garage is just ignoring this....fraudulent as the delivery driver put oil in and disgusting treatment of the customer completely treating me like an idiot......I am going to get the car inspected and want to know what you are going to do about this also it came back with another fault....this is the short version it was two weeks in total of disgracefully service.
It has been 3 days now and no response, amazing....I have just e mailed Paul the service desk as there are more issues occurred since the return of my car that where not there before the service....

Nothing short of excellent! Mo Forde went above and beyond to be helpful and understanding to my requirements. Paul Dunworth extremely knowledgeable when it came to finding the correct financing options! Highly recommended team an Maranello Egham! 10/10! Thanks for the great buying experience..

Excellent customer service, planning and communications!
Always make you feel welcome and valued!

Great personal attention. Both Mo Forde (salesman) and Paul Dunworth (finance) made the purchase of my Ferrari a very special experience.

Agreed to service at same time as SATNAV being sorted.
Returned quickly with full emailed film of service done.
Delivered home.
Many thanks.

The Service and communication I received was excellent from start till finish. My car was returned to me at the time advised it would be very clean both inside and out.
Thank you.