The porshce Edinburgh Centre, were great to deal with helpful,nothing too much trouble, from getting the rght car and dealing with Scott to dealing with James in finance everything run smooth, sec... See more
Company replied
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The porshce Edinburgh Centre, were great to deal with helpful,nothing too much trouble, from getting the rght car and dealing with Scott to dealing with James in finance everything run smooth, sec... See more
Company replied
From walking through the door of the dealership I felt a welcome as the fist person we met was our salesman Geoffrey Worth. His knowledge and enthusiasm of the brand was first class. He answered all m... See more
Company replied
Derek stayed late to accept the car as it was a fault that came up late in the afternoon. He communicated the battery problems promptly, arranged a loaner car and had the car returned quicker than exp... See more
Company replied
Everyone is very helpful, friendly and courteous. The Porsche Centre Edinburgh is a pleasant environment. The work was carried out as planned and completed ahead of schedule. I have used Porsche Edin... See more
Company replied
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Fort Kinnaird,4 Oversman Road, EH15 3BZ, Edinburgh, United Kingdom
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Products are great and service consistently very good

Reply from Sytner Group - Porsche Centre Edinburgh
Premier league service from all parts of the business , friendly and very efficient . A pleasure to do business with .

Reply from Sytner Group - Porsche Centre Edinburgh
The other Saturday morning I had the pleasure of attending the open day at Porsche Edinburgh, as soon as I walked in I was greeted by a lovely smile from the reception and was told about the “Free “ bacon rolls and coffee for breakfast,
(Everyone loves a freebie)
I had a look around the wonderful workshop and spoke to the very knowledgable staff , had a look at The showroom and to my surprise they had a demonstration of something called PPF by a great company, showing me how they applied it to the cars,(superb), I could watch people work all day..!
Honestly if you ever get a chance to pop along to Porsche Edinburgh, jump at it ,
The staff are awesome,
The knowledge is brilliant, and the whole morning was just fantastic..!
Paul Garrett.
.

Reply from Sytner Group - Porsche Centre Edinburgh
Absolute pleasure to deal with. Lovely folks who really care and are just good human beings. They are a credit to the Porsche brand.

Reply from Sytner Group - Porsche Centre Edinburgh
Very professional and well organised
Identified fault on a quick drop by as I had a coffee. They then organised parts required and loan car - the whole process very effortless and how customer service should be

Reply from Sytner Group - Porsche Centre Edinburgh
Nathan, James and the entire team at Porsche Edinburgh have been fantastic throughout - highly recommend.

Reply from Sytner Group - Porsche Centre Edinburgh

Reply from Sytner Group - Porsche Centre Edinburgh
Excellent service, car pickup and delivery service very good. Good communication and technical know how.

Reply from Sytner Group - Porsche Centre Edinburgh
I had a really positive experience at Porsche Edinburgh. Derek went out of his way to contact me and remind me that my MOT was due, which I really appreciated. He arranged the appointment for me and organised a loan car, clearly setting expectations beforehand that there would be a small fee to cover the insurance for it.
The loan car itself was excellent — really nice and very well looked after. Derek also helped me renew my Porsche warranty, making the whole process straightforward and hassle-free.
It was also great to catch up with Ryan, who sold me the car three years ago. It’s always nice when a dealership remembers you and takes the time to chat.
Overall, a really good and positive experience at Porsche Edinburgh. Great service and very helpful staff.

Reply from Sytner Group - Porsche Centre Edinburgh
Don't wish to make a fuss having already communicated my frustration to my service contact. Basically, the date had been in place for some time and I had travelled a long way from the north of Scotland so not time flexible. Unfortunately, the service plus tyres and a bumper camera fix took too long. I was only advised of the camera fix on the morning of the following day. After signing off on this, it took way too long to get the car back into the workshop, resulting in us not departing Edinburgh until near 1pm. I had a 3pm appointment, in Inverness that I had to cancel to another day. Really frustrating. I feel that the work on my car ought to have proceeded in a quicker, more seamless manner and I was disappointed – as expressed to your service rep – that this did not happen. I've doubts whether I'll continue to use the Edinburgh service.

Reply from Sytner Group - Porsche Centre Edinburgh

Reply from Sytner Group - Porsche Centre Edinburgh
Front of house was excellent personalised experience. Fantastic attention to detail.
The service manager was great in explaining what was to happen and what the outcome was.

Reply from Sytner Group - Porsche Centre Edinburgh

Reply from Sytner Group - Porsche Centre Edinburgh
MOT carried out while I waited in customer reception. Excellent coffee and friendly team. When my car failed (tyre problems) arrangements were made to quickly source replacements and have them fitted next day. Car was returned looking like new after valeting.

Reply from Sytner Group - Porsche Centre Edinburgh
My car was collected from my home for its first service. I was kept informed of its progress and showed the various service processes through a video. The whole thing was done seamlessly and professionally. My car was returned to me after a thorough valetting. The whole experience was extremely pleasant and stressless and as a woman who does not find garages a natural habitat, I appreciate the very professional approach I encountered.

Reply from Sytner Group - Porsche Centre Edinburgh
Friendly, helpful and knowledgeable staff, alway happy assist in any way they could

Reply from Sytner Group - Porsche Centre Edinburgh

Reply from Sytner Group - Porsche Centre Edinburgh
Pauline mckay dealt with my car issue
once again exceeded expectations with the prompt & personal attention
Sorted an available car thru breakdown & Porsche assist service

Reply from Sytner Group - Porsche Centre Edinburgh
Excellent buying experience. Steven was fantastic from beginning to end when buying remotely, from doing a personal video, working out the specifics of the purchase, preparing the vehicle and the handover itself was a real treat!

Reply from Sytner Group - Porsche Centre Edinburgh
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