Really pleased with the service we received from Oliver Martin at Porsche Centre Silverstone. Oliver was friendly, helpful and professional throughout and did everything he could to get our new car re... See more
Company replied
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Really pleased with the service we received from Oliver Martin at Porsche Centre Silverstone. Oliver was friendly, helpful and professional throughout and did everything he could to get our new car re... See more
Company replied
I took my Porsche GT4 for a service, into Porsche Silverstone in Dec 2025. I asked if the broken mirror adjustment switch could be replaced. The car is under Porsche warranty. I was a call back t... See more
Company replied
Jack Giles (and Dillon) were fantastic! My car had broken down and although they had the challenge of finding the fault, and still getting booked in customers cars serviced, Jack emailed me everyday... See more
Company replied
Proper and quick customer service. i would recommend to anyone. More expensive than last year but overall really good experience. Justin is always professional and super helpfull. I would give 5 stars... See more
Company replied
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Old Tiffield Rd, NN12 6PF, Towcester, United Kingdom
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Reply from Sytner Group - Porsche Centre Silverstone

Reply from Sytner Group - Porsche Centre Silverstone
Really appreciated how joined up the experience was. From start (calling the roadside assistance number) to finish (getting the car returned home by a forward-thinking young man in the service department) the service was excellent and exceeded my expecations.

Reply from Sytner Group - Porsche Centre Silverstone
Warm and welcoming and kept informed of progress and was very happy when service was completed with no problems

Reply from Sytner Group - Porsche Centre Silverstone
Lovely welcome, quick efficient check-in and car returned as planned, with work complete

Reply from Sytner Group - Porsche Centre Silverstone
Efficient,quick , easy people do deal with. Aftercare is very good with Sophina a real,plus. Hope the car is as good as the service I’ve had

Reply from Sytner Group - Porsche Centre Silverstone
Great experience from start to finish, especially from Gareth. From sourcing us the car that we wanted to the handover the service was excellent. Highly recommended and great experience.

Reply from Sytner Group - Porsche Centre Silverstone
Jack, our Service Advisor, was absolutely brilliant.
You could tell he cared and always kept us updated, nothing was too much for him.
The team members who collected our vehicles were also great. Very friendly and we felt safe having them drive our cars.
We will certainly be back.

Reply from Sytner Group - Porsche Centre Silverstone
Jack who was our sales advisor made the entire experience. He was a very good listener, attentive, not over bearing, and not the typical car sales representative, which resonated massively with my wife and I. He is an asset to the brand,

Reply from Sytner Group - Porsche Centre Silverstone
Collected on time. Great communication - No hassle service

Reply from Sytner Group - Porsche Centre Silverstone
Excellent service from Steve Dickson as always and assistance from Mike Lewis.

Reply from Sytner Group - Porsche Centre Silverstone
Great communication throughout and efficient work.
Serviced with a smile.

Reply from Sytner Group - Porsche Centre Silverstone
Great service, knowledgeable staff, very welcoming and informative.

Reply from Sytner Group - Porsche Centre Silverstone
Great customer service. Took a while to get it booked in, but that seems the same with loads of dealers. However, I was treated with complete professionalism and made to feel very valued. Everything was done as expected and within the quoted timeframes, and the communication throughout was great. I know you expect the best experience to come as standard when dealing with Porsche, but in my experience that's not always the case. So it's great to see how it's supposed to be done.

Reply from Sytner Group - Porsche Centre Silverstone
Very welcoming and friendly staff, who were professional, knowledgeable and helpful. I was well informed by Julie and Sean about the service, and the video that Sean sent of it taking place was a marvellous idea. Thank you so much for a great team.

Reply from Sytner Group - Porsche Centre Silverstone
Service was completed promptly and I was kept informed of progress which was important as I had an 80 mile journey. Provision of a courtesy car was appreciated.

Reply from Sytner Group - Porsche Centre Silverstone
Lovely service from all of the staff especially the ladies on reception

Reply from Sytner Group - Porsche Centre Silverstone
After my Porsche broke down, Justin Facer and Jason Clark handled everything perfectly for me. Thank you, guys.
Aside from my initial contact with one of the girls at Porsche being slightly frustrating, as she spoke with me on the phone after the car was set to be recovered, took my details, and then replied via email saying all would be in hand, when I came to email her the next day, she had an 'out of office' on and had gone on annual leave for nearly a week without even mentioning it to me.
Not great really...
Other than this minor annoyance, thanks again for a great service from Porsche Silverstone. :)

Reply from Sytner Group - Porsche Centre Silverstone
Jules has been tremendous throughout

Reply from Sytner Group - Porsche Centre Silverstone

Reply from Sytner Group - Porsche Centre Silverstone
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