Sytner Group - Porsche Centre Silverstone Reviews 

115
TrustScore 4.5 out of 5

4.5

Old Tiffield Rd, NN12 6PF Towcester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Really pleased with the service we received from Oliver Martin at Porsche Centre Silverstone. Oliver was friendly, helpful and professional throughout and did everything he could to get our new car re... See more

Company replied

Rated 1 out of 5 stars

I took my Porsche GT4 for a service, into Porsche Silverstone in Dec 2025. I asked if the broken mirror adjustment switch could be replaced. The car is under Porsche warranty. I was a call back t... See more

Company replied

Rated 5 out of 5 stars

Jack Giles (and Dillon) were fantastic! My car had broken down and although they had the challenge of finding the fault, and still getting booked in customers cars serviced, Jack emailed me everyday... See more

Company replied

Rated 5 out of 5 stars

Proper and quick customer service. i would recommend to anyone. More expensive than last year but overall really good experience. Justin is always professional and super helpfull. I would give 5 stars... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Old Tiffield Rd, NN12 6PF, Towcester, United Kingdom

  • 01327 438047

4.5

Excellent

TrustScore 4.5 out of 5

115 reviews

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4.5

All reviews

(115)

12,802 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and professional.

Friendly and professional.

February 3, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Thank you for the 5 star review, we appreciate your support! Steve Dickinson Managing Director.

Rated 4 out of 5 stars

Helpful team and kept me informed.

February 2, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Hi Tom, Many thanks for your review and kind words. We would love to know how we can raise your next visit to 5 stars as we are always looking to improve so we are grateful for any further feedback. Should you wish to provide any my email address is steve.dickinson@porschesilverstone.co.uk. Steve Dickinson Managing Director.

Rated 5 out of 5 stars

Great service from Porsche

Really appreciated how joined up the experience was. From start (calling the roadside assistance number) to finish (getting the car returned home by a forward-thinking young man in the service department) the service was excellent and exceeded my expecations.

January 30, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Dear Mr Reddy, Thank you for your 5 star review and comments. Kind Regards Team Porsche Silverstone

Rated 5 out of 5 stars

Warm and welcoming and kept informed of…

Warm and welcoming and kept informed of progress and was very happy when service was completed with no problems

January 21, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Thank you for your support with giving us a 5 star review, we appreciate it and I am pleased you enjoyed your experience with us. Steve Dickinson Managing Director

Rated 5 out of 5 stars

Lovely welcome

Lovely welcome, quick efficient check-in and car returned as planned, with work complete

January 19, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Hi Christine, Thank you so much for the 5 star review, it means a lot to the team. I am pleased you enjoyed your visit. Steve Dickinson Managing Director

Rated 5 out of 5 stars

Efficient,quick

Efficient,quick , easy people do deal with. Aftercare is very good with Sophina a real,plus. Hope the car is as good as the service I’ve had

January 15, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Hi Tim, Thank you for the lovely review, Sophina and the team including myself really appreciate it. I am delighted you enjoyed your experience and I do hope you are enjoying the car. Steve Dickinson Managing Director.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish, especially from Gareth. From sourcing us the car that we wanted to the handover the service was excellent. Highly recommended and great experience.

January 9, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Hi Ross, We are delighted you enjoyed your experience with us and in particular Gareth, we do hope you are enjoying your new car and we look forward to seeing you again. Steve Dickinson Managing Director.

Rated 5 out of 5 stars

Great experience, felt as ease.

Jack, our Service Advisor, was absolutely brilliant.
You could tell he cared and always kept us updated, nothing was too much for him.
The team members who collected our vehicles were also great. Very friendly and we felt safe having them drive our cars.
We will certainly be back.

January 15, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Hi Claire, Thank you for the review, we appreciate it. I am delighted you enjoyed your experience with us and we look forward to seeing you again. Steve Dickinson Managing Director.

Rated 5 out of 5 stars

Jack was outstanding - Beginning to Delivery

Jack who was our sales advisor made the entire experience. He was a very good listener, attentive, not over bearing, and not the typical car sales representative, which resonated massively with my wife and I. He is an asset to the brand,

January 9, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Hi James, Thank you for the review, it is much appreciated. I am delighted that Jack looked after you and we look forward to seeing you again. Steve Dickinson Managing Director

Rated 5 out of 5 stars

No Hassle Service

Collected on time. Great communication - No hassle service

December 30, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Thank you for the 5 star review, we look forward to welcoming you back soon. Steve Dickinson Managing Director

Rated 5 out of 5 stars

Excellent service from Steve Dickson as…

Excellent service from Steve Dickson as always and assistance from Mike Lewis.

December 29, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Hi George, Many thanks for the 5 star review, I am delighted you enjoyed your experience with us. I do hope you are enjoying your new car. Steve Dickinson Managing Director

Rated 5 out of 5 stars

Serviced with a smile

Great communication throughout and efficient work.
Serviced with a smile.

December 23, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Hi Dallas, Many thanks for the 5 star review, the team really appreciate it. We look forward to seeing you again. Steve Dickinson Managing Director.

Rated 5 out of 5 stars

Great service

Great service, knowledgeable staff, very welcoming and informative.

December 22, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Hi Michael, Thank you for the lovely review, the team really appreciates it. We look forward to welcoming you back soon. Steve Dickinson Managing Director

Rated 5 out of 5 stars

Great customer service

Great customer service. Took a while to get it booked in, but that seems the same with loads of dealers. However, I was treated with complete professionalism and made to feel very valued. Everything was done as expected and within the quoted timeframes, and the communication throughout was great. I know you expect the best experience to come as standard when dealing with Porsche, but in my experience that's not always the case. So it's great to see how it's supposed to be done.

December 18, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Hi Tim, Many thanks for the great review, it is appreciated. We are working on the lead times for booking so hopefully in the near future that will also be improved. Thank you again Steve Dickinson Managing Director

Rated 5 out of 5 stars

Very welcoming and friendly staff

Very welcoming and friendly staff, who were professional, knowledgeable and helpful. I was well informed by Julie and Sean about the service, and the video that Sean sent of it taking place was a marvellous idea. Thank you so much for a great team.

December 16, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Hi Hilary, Thank you for the lovely review, Julie, Sean and the team really appreciate it. We look forward to welcoming you back soon. Steve Dickinson Managing Director.

Rated 5 out of 5 stars

Service was completed promptly and I…

Service was completed promptly and I was kept informed of progress which was important as I had an 80 mile journey. Provision of a courtesy car was appreciated.

December 15, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Hi Ian, Thank you for the review, the team really appreciate it. I am delighted you enjoyed your experience with us. Steve Dickinson Managing Director.

Rated 5 out of 5 stars

Lovely service from all of the staff…

Lovely service from all of the staff especially the ladies on reception

December 17, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Hi Sue, Many thanks for the 5 star review, the Host team and myself really appreciate it. We look forward to welcoming you back soon. Steve Dickinson Managing Director

Rated 4 out of 5 stars

After my Porsche broke down

After my Porsche broke down, Justin Facer and Jason Clark handled everything perfectly for me. Thank you, guys.

Aside from my initial contact with one of the girls at Porsche being slightly frustrating, as she spoke with me on the phone after the car was set to be recovered, took my details, and then replied via email saying all would be in hand, when I came to email her the next day, she had an 'out of office' on and had gone on annual leave for nearly a week without even mentioning it to me.
Not great really...

Other than this minor annoyance, thanks again for a great service from Porsche Silverstone. :)

December 5, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Silverstone

Thank you for your kinds words about the team here at Porsche Silverstone and I am delighted Justin and Jason looked after you. Thank you for the feedback on the phone call and we will certainly look into this to ensure this element is improved going forwards. Steve Dickinson Managing Director

Rated 5 out of 5 stars

Jules has been tremendous throughout

Jules has been tremendous throughout

December 9, 2025
Unprompted review
Sytner Group - Porsche Centre Silverstone logo

Reply from Sytner Group - Porsche Centre Silverstone

Thank you for the 5 star review, it is much appreciated. We look forward to seeing you again soon. Steve Dickinson Managing Director

Rated 5 out of 5 stars

Porsche oil change

Very detailed check and expertly done.

December 9, 2025
Unprompted review
Sytner Group - Porsche Centre Silverstone logo

Reply from Sytner Group - Porsche Centre Silverstone

Hi Trevor, Thank you for the 5 star review, it is very much appreciated. We look forward to welcoming you back soon. Steve Dickinson Managing Director.

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