Sytner Group - Sytner Coventry BMW Reviews 

Very friendly and helpful

Excellent service. Very satisfied

I recently purchased a used BMW iX from Mike and Max at Sytner Coventry, and the experience was excellent from start to finish, including final delivery all the way in Cambridge.

Mike and Max were attentive, professional, and very easy to deal with. Communication was prompt and consistent throughout the process, which made everything feel smooth and well-managed. I really appreciated the detailed video that was sent over as it gave me a great sense of the car before moving forward.

Any follow-up questions I had were answered quickly during the day, which made me feel well supported and confident in my decision. Overall, I felt genuinely well served, and the level of customer care stood out.

I’d happily recommend Mike and Max and the team at Sytner Coventry to anyone looking for a high-quality used car and a stress-free buying experience.

Booked in to have transmission oil changed.

Work completed more thansatisfactory.

Harrison kept me up to date and informed.

Very helpful with all my questions and were quick to sort out the deal.

Very impressive service and I was genuinely given the feeling that nothing was too much trouble for them. A very pleasant experience!

I recently visited Sytner Coventry BMW and the service I received was excellent. The staff were professional, kept me updated throughout, and explained the work clearly. My car was ready on time and returned clean. Overall, I’m very satisfied and would happily use them again.

It was an amazing experience dealing with Maryam for the handover and other queries i had, and also discussing options with Jacob about possible deals and car options. The whole experience made me feel very special as a customer and you and the team are miles ahead of other dealerships I met with.

The young Salesman Jack Tebbitt was very helpful, knowledgeable and knew his products.
Jack has a great personality,and very good with people.
A brilliant memory , he remembers many things about us!
We bought our new car thanks to Jack.
He has a promising career ahead of him.

Dan Henton came in on his day off so that I could collect my car at the weekend, demonstrating dedication to the client comes first. Attention to detail was very good.

Fantastic customer experience from start to finish. Zaeb was great

A very comfortable experience buying a car from Sytner BMW Coventry. Serena from Sales was very attentive and listened to our needs, very helpful in assisting on our car choice. Sean from Finance also very professional and he also made the experience very easy.

Outstanding customer service

The showroom has a lovely friendly atmosphere and the sales people and admin staff have ‘nailed’ the way to ensure everyone is looked after without being intrusive or pushy. As I waited for my car I was supplied with endless coffees and water, and left to read my book in peace. When I looked up I noticed three other ladies were doing the same thing. Great minds think alike. It was interesting to get the video of my MOT and great to know it had passed with flying colours . But the best bit was my car had a complementary wash and vacuum.

Had my X5 serviced, I waited for the car at Coventry BMW, Luke was great and very easy to get on with, very helpful and updated me throughout my wait, very likeable bloke. The ladies also provided me with Coffee and cakes, very enjoyable wait and great experience. Thank you all !!

Speedy service and nice staff.
And I like the video of MOT checking

Really quick turnaround was told all the work would take 3 hours but the team managed to get everything done within 1.5 hours

Great service from Luke Allsopp sorted me out with everything I needed and made the process easy. Thank you!

Warm welcome when I arrived everything was explained really well
The car was cleaned and valeted and ready by the time they indicated
Great service