An absolutely amazing experience from top to bottom. Purchasing a car can sometimes be stressful, but Dan Bushby made the entire process seamless, going above and beyond at every step. Sharing the day... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently sold my Mini JCW to Chris Buss of Sytner group, a car I also bought from Sytner 2 years ago. The process was very smooth, Chris kept me up to date throughout the sale, arrange collection o... See more
Sold my X3 M40i to James Courtney. He offered me a great price, better than other dealers offered for trade in. James was professional and throughly nice to deal with throughout - great experience
Awful dealership, lies and miss selling of a vehicle i purchased for my parents. Tim bush and his manager Narsim were not honest, emailed me several times acknowledging their mistake and nothing was d... See more
Company replied
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
575-647 London Rd, HP11 1EZ, High Wycombe, United Kingdom
- 01494 455100
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service!
My windscreen washers had stopped working -on an 18m old expensive car. BMW wanted my car all day to run a £150 diagnostic! And no dealer would give me a ‘while you wait’ appointment. However, both the guy on Service Reception & Navasha, Service Adviser at Sytner High Wycombe, were both appreciative of my frustrations and disruption to my working day. I arrived at 8am as requested. By 11am I was out of there with my car not just sorted, but washed and vacuumed. Huge thanks to both of them for making this happen. They went above and beyond! Thank you.

Reply from Sytner Group - Sytner High Wycombe BMW
Great service from Neil on Service…
Great service from Neil on Service reception- exceptionally helpful and friendly. Communication throughout the day on the car’s progress much appreciated. Definitely recommend and will using for my Mini’s service going forwards.

Reply from Sytner Group - Sytner High Wycombe BMW
Sytner High Wycombe Great Service
Sytner High Wycombe are always helpful and caring to their customers, never fail to please

Reply from Sytner Group - Sytner High Wycombe BMW
James Courtney - Sytner High Wycombe
James Courtney assisted me with selling my BMW back to the dealership, and he was excellent throughout. He was helpful, attentive, and friendly at every stage, and his customer service was consistently professional and courteous. We agreed on a fair price that worked well for both sides. I wouldn’t hesitate to recommend James and Sytner High Wycombe to anyone looking to sell their vehicle.

Reply from Sytner Group - Sytner High Wycombe BMW
Thank you to all the staff at Sytner…
Thank you to all the staff at Sytner BMW High Wycombe branch for making the sale of my BMW so
easy and stress free and a extra big thank you to the Group Buyer James Courtney who nursed me through the process always keeping me up to date on how things were progressing the money was in my account in three working days.🤗

Reply from Sytner Group - Sytner High Wycombe BMW
Excellent BMW dealership
This is the second BMW I have purchased from Sytner in High Wycombe. Each time Chris Bennet has been brilliant. His product knowledge is invaluable, and he definitely goes the extra mile in making the process easy and enjoyable. All round an excellent dealership

Reply from Sytner Group - Sytner High Wycombe BMW
Had taken car for brake oil service and…
Had taken car for brake oil service and MOT, dealer unable to remove tyres, charged for additional work. Informed from outset issue with opening bonnet, was assured that it was sorted, on arrival and trying could not open the same. dissapointed with service received. got car back after a week.

Reply from Sytner Group - Sytner High Wycombe BMW
Exceptional service provided by Neil in…
Exceptional service provided by Neil in Mini Servicing as always when my Mini has an issue or requires servicing.

Reply from Sytner Group - Sytner High Wycombe BMW

Reply from Sytner Group - Sytner High Wycombe BMW
Professional Team
Polite and helpful service team. The mechanic who looked at my car really new his stuff. Quickly identified the fix needed. Sent through a clear video talking through his findings (and went through a general end to end check of the car). The parts were ordered in and my car fixed the next day under warranty (and returned washed!)!

Reply from Sytner Group - Sytner High Wycombe BMW
Great Service and communication from…
Great Service and communication from the arrival to the collection. No surprises and everything done as promised. Kate went the extra mile and was superb throughout.

Reply from Sytner Group - Sytner High Wycombe BMW
Passenger Airbag Repair
Nice greeting from staff on arrival and work was carried out promptly. Very happy with service.

Reply from Sytner Group - Sytner High Wycombe BMW
Great team and good experience
Great team and good experience. Bought a car that’s fits my needs.

Reply from Sytner Group - Sytner High Wycombe BMW
Very professional job
Very professional job - as usual. You performed MOT, then investigated a potential gearbox oil leak. The latter turned out to be a false alarm, and found to be a historical spillage rather than a leak. Your service advisor kindly discounted the usual fee as a result. I also appreciated the use of a loan car for the day.

Reply from Sytner Group - Sytner High Wycombe BMW
Very professional and efficient
Very professional and efficient. Our vehicle was recovered to the dealership and we were very Impressed with the whole experience. Per is an excellent member of your team.

Reply from Sytner Group - Sytner High Wycombe BMW
bmw 1 series M sport
great effecient deal done all remotely and when it came to collection even picked me up from station.

Reply from Sytner Group - Sytner High Wycombe BMW
Outstanding service and communication
Outstanding service and communication. 10/10

Reply from Sytner Group - Sytner High Wycombe BMW
Great customer service
Great customer service, the best dealership i have ever come across

Reply from Sytner Group - Sytner High Wycombe BMW
Great service
The staff were incredibly friendly and couldn't have done enough to be helpful, providing great service. Repeat customer, that speaks volumes :-)

Reply from Sytner Group - Sytner High Wycombe BMW
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







