Great service as always. Met my requirements for a new car. Staff friendly and knowledgeable.
Company replied
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Great service as always. Met my requirements for a new car. Staff friendly and knowledgeable.
Company replied
For us, as existing customers, the main reason we returned this time round, is for the exceptional service we receive from Daniel. It was a toss up between another Jag or an Audi - we liked both equal... See more
Company replied
Honestly the best service I have ever received from a garage. Starting from the booking right up until I'm handed my keys. Topped off with a clean, fresh car. Very friendly personal service. A big t... See more
Company replied
I had a great experience purchasing a used vehicle. The process was stress free and pleasant. Immi and Keith was very thorough and knowledgeable and was able to find me a vehicle that suited my needs.... See more
Company replied
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Euroway,Wood Close, ME20 7UB, Aylesford, United Kingdom
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The service was very poor and I called up
To speak about with David Webb. Still waiting for a response!

Reply from Sytner Group - Sytner Jaguar Maidstone
The service was carried out when agreed at the agreed price and I am very happy with the whole process.

Reply from Sytner Group - Sytner Jaguar Maidstone
Buying an expensive new car can be a difficult and even stressful experience. Not so my recent purchase from Guy Salmon. Admittedly I had done my research and knew what I wanted. An internet search one Sunday morning suggested that Guy Salmon may have the ideal vehicle, so I filled in internet request form. This resulted in a very helpful call back from the showroom and in short order a proposed package for a part exchange deal. Not quite what I wanted I said, how can we help? came the reply. A trip to the showroom the next day resulted in a deal that satisfied me and the dealer. Ten days later I picked up my new vehicle. Well done Guy Salmon, that’s how it should be done!

Reply from Sytner Group - Sytner Jaguar Maidstone

Reply from Sytner Group - Sytner Jaguar Maidstone
My car was booked in for an MOT and oil change I was very happy with the service and the efficiency have nothing to complain about

Reply from Sytner Group - Sytner Jaguar Maidstone
Very efficient and friendly service and MOT. They even valeted the car on completion.

Reply from Sytner Group - Sytner Jaguar Maidstone
I have been with Jaguar for 15 yrs, and the service team are just outstanding and they are a major part of why I stay with Jaguar. Even as a contract hire customer, the service along with the friendliness is just awesome.
A real pleasure spending any time at Jaguar Maidstone.
Keep up the awesome customer care

Reply from Sytner Group - Sytner Jaguar Maidstone

Reply from Sytner Group - Sytner Jaguar Maidstone
very professional and communitive in the way they delivered the service along with a nice clean car
I had an issue with the sat navigation system which was very well executed -

Reply from Sytner Group - Sytner Jaguar Maidstone
well recieved, service carried and MOT carried out as requested, minor repair carried out

Reply from Sytner Group - Sytner Jaguar Maidstone
We recently purchased a 12 yr old Jaguar with low mileage and decided to take it to main dealer for a major service and MOT, which was due. We were very pleased with the whole experience. The staff were very pleasant, and the service assistant explained everything clearly and it gave us confidence that our car was in good hands! We were not hurried, and all our questions were answered, including how we sorted out our old number plate from a previous car to be put onto our new car.
Well done Sytner Aylesford.

Reply from Sytner Group - Sytner Jaguar Maidstone
My partner and I went to the Maidstone showroom yesterday to have a look for a car for myself. The salesman greeted us with ‘how can we help you sir’,
I’m no feminist preacher but we’re in 2021 now, why would you assume it’s my partner looking for a vehicle, is there an unwritten rule that females can’t have a Jaguar. I was quite taken aback as I’ve never experienced this with any other car brand before but that one small thing has made me never want to go to Jaguar again.
I suggest they bring their staff in to the current year otherwise they are sending a whole audience out the door without even stepping foot in a vehicle.

Reply from Sytner Group - Sytner Jaguar Maidstone
Very pleased with the service offered, very professional in all aspects.

Reply from Sytner Group - Sytner Jaguar Maidstone

Reply from Sytner Group - Sytner Jaguar Maidstone
Looked after me with the service on my car Leanne was very polite & helpful & made the experience of checking car in pleasurable will return next time when the car is due a service & would recommend to my friends

Reply from Sytner Group - Sytner Jaguar Maidstone
The loan car was very dirty as was the one before, This is not something you would expect from Jaguar,
once I could understand, not twice now, very disappointing.
Jaguar is not a back street garage ! or is it ?

Reply from Sytner Group - Sytner Jaguar Maidstone
As always as i expect from Land Rover.
Excellent keep it up.

Reply from Sytner Group - Sytner Jaguar Maidstone

Reply from Sytner Group - Sytner Jaguar Maidstone
Friendly and helpful as always.
Vehicle went in for annual service and MOT plus tyres. Collect and return service is highly valued. Also asked to investigate a road noise. A wheel bearing was replaced, unfortunately noise is still present and is being followed up. Thanks as always to helpful and efficient service staff, especially Michael and Karen.

Reply from Sytner Group - Sytner Jaguar Maidstone
Great service. Was kept informed by the staff and engineers as the work progressed. Very pleased when th the result.

Reply from Sytner Group - Sytner Jaguar Maidstone
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