The team at MINI Leicester really looked after us and were very helpful. Special thanks to Charlotte her communication and engagement with us was top notch, she helped us find our perfect Mini.
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See what reviewers are saying
We arrived on a very busy Tuesday morning at the scheduled time following a bank holiday Monday. Even though it was obviously a very busy period the drive in service again worked an absolute dream , w... See more
Synter Leicester came first out of four separate Mini franchises that we contacted, each with the same vehicle brief. The differentiator was Kerry Hill. Kerry responded quickest, with clear detai... See more
Georgia & Chelsea were helpful, professional and efficient at all times. No hard sell. Always willing to get you the best deal to suit your budget. Informative of the process, via calls and emai... See more
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Meridian Business Park,Meridian East, LE19 1UY, Leicester, United Kingdom
- 0116 282 7717
4.9
Excellent
529 reviews
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Another example of excellent service
We have bought 6 new minis from Sytner Leicester over the last 13 years - every time the service has been impeccable. The colleagues, showroom and service has always been first class including our latest purchase where we were looked after by Kamilla. Mini is a great brand which continues to develop and Sytner are doing a great job of keeping it alive.
July 1, 2024
Reply from Sytner Group - Sytner Leicester MINI
Hello Rob, thank you for the kind comments and your continued custom, both are appreciated. Regards, Sytner Leicester MINI.
The sales staff at Sytner were first…
The sales staff at Sytner were first class; friendly, professional without any pressure.
June 21, 2024
Reply from Sytner Group - Sytner Leicester MINI
Hello Vincent, we are so pleased that you feel this way and really appreciate the kind feedback, thank you. Regards, Sytner Leicester BMW.
Kamila was very friendly and helpful
Kamila was very friendly and helpful . Everything was explained clearly to us. The bow and message were a lovely touch
June 15, 2024
Reply from Sytner Group - Sytner Leicester MINI
Thank you for the review and the kind mention for Kamila, we really appreciate it and will be certain to share this with her. Regards, Sytner Leicester MINI.
Really pleased with the service from…
Really pleased with the service from the sales team. Emerald that dealt with the purchase was extremely helpful, informative and professional
June 13, 2024
Reply from Sytner Group - Sytner Leicester MINI
Hello Mrs K, thank you for taking the time to provide this review, it really means a lot to the team and we will be sure to share this with Emerald. Regards, Sytner Leicester MINI.
Reply from Sytner Group - Sytner Leicester MINI
Thank you for the review Alison, we are very pleased to know that you were happy. Regards, Sytner Leicester MINI.
Claire and Olivia were very helpful and…
Claire and Olivia were very helpful and generous with their time while I discussed options.
May 27, 2024
Reply from Sytner Group - Sytner Leicester MINI
Thank you Mr Anderson, we are very grateful of your review and for the kind mention of Claire and Olivia. Regards, Sytner Leicester MINI.
Great service thanks
Claire was very helpful and nothing was too much trouble. No pressure sales, which was great. There was no difference between buying a new or pre owned mini at Sytner Leicester Mini.
May 22, 2024
Reply from Sytner Group - Sytner Leicester MINI
Thank you for the review, it is gratefully received. We also would like to thank you for mentioning Claire; she will be delighted. Regards, Sytner Leicester MINI.
Recently purchased a mini for my wife
Recently purchased a mini for my wife, it was a 'distance sale' so i did not view it beforehand....i had no worries though as car was fantastic, exactly as described, a smooth professional service from Sytner.
Would highly recommend.
May 23, 2024
Reply from Sytner Group - Sytner Leicester MINI
Hello Ian, thank you for the kind review, we are really pleased to know that you were happy with the purchase. Regards, Sytner Leicester MINI.
A good all-round experience.
I found the mini sales staff to be professional, honest and friendly, I received what I believe was a fair price for my trade-in mini. I am very pleased with the quality of my new JCW.
May 3, 2024
Reply from Sytner Group - Sytner Leicester MINI
Hello Mr Campbell, thank you for the kind review, we appreciate you providing it. We hope you have lots of fun in your new exciting car! Regards, Sytner Leicester MINI.
Go to Mini Leicester you will have a great experience
Grace and the numbers lady were very professional to make the purchase of my new Mini a delightful experience.
April 30, 2024
Reply from Sytner Group - Sytner Leicester MINI
Hello Mr Cole, it is really kind of you to provide this review and to mention Grace, we will be sure to share this with her. Regards, Sytner Leicester MINI.
So happy I chose MINI Sytner! Grace was super helpful
So happy I chose MINI Sytner.
Very good service from Grace who helped me with everything. She was great at keeping me up to date with everything regarding my new car. Then when I picked up the MINI she was super helpful and talked me through everything! I will definitely return to MINI and request Grace!
April 30, 2024
Unprompted review
Reply from Sytner Group - Sytner Leicester MINI
Hello Charlotte, thank you for the lovely comments, these will mean so much to Grace. We are very pleased to know that you were happy. Regards, Sytner Leicester MINI.
Reply from Sytner Group - Sytner Leicester MINI
Hello Ms Foley, thank you for the review, it is appreciated and we look forward to seeing you again soon. Regards, Sytner Leicester MINI.
Claire at mini Leicester is so…
Claire at mini Leicester is so friendly, it’s like seeing a friend. I enjoyed the whole experience from start to finish. Paige and Claire are both so kind and friendly and I had a great time. They can’t do enough for you. 10/10 for service, friendliness and overall experience. Would highly recommend to all my family and friends that are looking for a mini
April 27, 2024
Reply from Sytner Group - Sytner Leicester MINI
Hello Jen, thank you for this wonderful review, it is really kind of you. We will make sure that this is shared with Claire and Paige. Regards, Sytner Leicester MINI.
Very professional and a smooth process
Very professional and a smooth process. Personalised videos are really great!
April 18, 2024
Reply from Sytner Group - Sytner Leicester MINI
Thank you Richard, we are very pleased to know that you were happy and appreciate the kind feedback. Regards, Sytner Leicester MINI.
Kamila at Sytner
Kamila was super helpful sourcing a car and keeping me informed. She’s still keeping in touch now to maintain good customer service!
March 25, 2024
Reply from Sytner Group - Sytner Leicester MINI
Hello Miss Harris, it is very kind of you to provide this review and to mention Kamila, thank you. We will be sure to share this with her. Regards, Sytner Leicester MINI.
Knowledgeable staff who made the…
Knowledgeable staff who made the process of selecting and buying my new car easy
April 12, 2024
Reply from Sytner Group - Sytner Leicester MINI
Hello Roger, thank you for the kind review, we are very pleased to know that you were happy. Regards, Sytner Leicester MINI.
My new mini
Everyone at Sytner Leicester, especially Claire & Paige, are extremely helpful, pleasant and a joy to deal with. I have always found the staff there very helpful no matter how trivial my query might be.
April 10, 2024
Reply from Sytner Group - Sytner Leicester MINI
Hello John, thank you for the review and the lovely mention of Claire and Paige, we very much appreciate it. Regards, Sytner Leicester MINI.
Sytner New Mini Experience
It was an enjoyable experience from start to finish, Danny made the process simple.
I am now enjoying driving a new Mini
March 27, 2024
Reply from Sytner Group - Sytner Leicester MINI
Thank you for the review, especially the kind mention for Danny; we appreciate the feedback. Regards, Sytner Leicester MINI.
Reply from Sytner Group - Sytner Leicester MINI
Thank you for the kind review, we are really pleased that you like the team and provided this feedback. Regards, Sytner Leicester MINI.
Very good service
Very good service. Very quick answers to any questions.
the sales woman Grace was very on the ball and very quick coming back to me on all of my questions and option requests.
The woman in finance, I think her name was Olivia was just as helpful.
March 27, 2024
Reply from Sytner Group - Sytner Leicester MINI
Hello Mike, thank you for taking the time to provide this review, it is appreciated and we will be sure to share this with Grace and Olivia. Regards, Sytner Leicester MINI.
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