Sytner Group - Sytner Leicester MINI Reviews 

The Mini hatch JCW that was ordered originally had some components missing due to supply issues. Haidee and Tasha were very open, supportive and patient when I said I wanted to wait for a different build slot once the supply issues had been resolved. Car and delivery is/was fantastic. One very pretty JCW. Thank you.

HOW CAN SYTNER LEICESTER SUPPLY AN X5 FOR WHICH THEY CANNOT GET PARTS TO REPAIR WHEN IT IS LITTLE MORE THAN 12 MONTHS OLD?

Shraddha Rayeral Very helpful, nothing too much for her, delivered on everything she promised

From initial enquiry to collecting my new car everything went smoothly and without worry. A very big Thank you to Emerald & Haidee for their care & attention

Traded my mini for a newer mini.
Felt no pressure from any of the staff.
I was well looked after and got a great deal.

The sales woman kamila wiss was very helpful ensuring our needs were met in a very professional manner

Emerald Roberts made my experience stress free and very good at explaining all that I asked about and was always on top of keeping me informed with all that was happening nothing was to much trouble never pushed for a sale and that gave me confidence to go ahead trusted emerald totally made me feel safe about the purchase and that is hard to do with me didn't matter how many times we rang nothing was too much emerald is an asset to ur company a d would definitely come back when need to replace our new mini not often do I find car company's listen to my needs emerald was spot on thank u mini and especially emerald

We met Kerry who showed us around both old and new cars. Her knowledge was excellent and she was able to handle all of our questions. We decided on a new Mini and Kerry made the whole process quick and efficient. A pleasure to do business with.

Enjoyable experience throughout and impressed with the salesperson who was helpful and enthusiastic but not pushy.
I also appreciate the salesperson keeping within my budget, getting me a great deal with the car clean and gap insurance.
I love the car and am now a confirmed mini car customer.

I have bought lots of cars in my time, in fact I have had 8 over the last 6 years and I can honestly say that buying my Mini Countryman from Denny at Sytner Leicester has been the most pleasurable buying experience I have had.

I was amazed at the knowledge, her friendliness and absolutely no pressure what so ever. I only went to look at the Countryman and walked out having bought one, and happy to do so as there was no pressure, no urgency and no BS from Denny or the Business Manager Haidee.

Girl prowler ladies, and we will be back when it’s time to replace.

Having recently purchased an Approved Used MINI from Sytner in Leicester, I’d like to say a really big thank you to Joe and Danny for the outstanding service I received from them both.

Literally nothing was too much trouble, from the initial enquiry, right the way through to the handover, which made for an easy and very enjoyable experience.

Absolutely loving the car, which was presented to a very high standard, complete with bow on the roof and personalised sign in the window.

I’ll definitely be recommending them to my friends and I know where I’ll be going for my next MINI in 3 years time!

All the staff at synter mini were so helpful, polite and professional. I love my new mini and would definitely recommend using this business. Nothing was too much trouble and the whole process was stress free

I recently bought a Mini Countryman from Sytner Leicester and I would like to commend Emerald Roberts who provided me with superb assistance. I am very resistant to change (and a techno-phobe) and Emerald was able to identify a car that met my needs perfectly. She went above-and-beyond and was knowledgeable, supportive, kind, understanding and helpful throughout the entire process. Keep up the good work. You are a star!

Great service from the sales team and wonderful experience

Many thanks to Jack, Danny and all of the staff at Mini Countryman!

Will be returning when service is due.

The new car was already in the showroom and, luckily, almost exactly what I would have ordered from scratch - but without the wait! Danny offered me a competitive trade in price for my existing convertible and told me everything I needed to know about the potential replacement. Although I knew that I would not be able to drive the showroom car when I visited the dealership on 7th October, Harry the Business Manager was able to let me test drive a nearly new Cooper S with the same 18" wheels and run flat tyres. (I had been concerned about the ride quality but there was no perceptible difference as compared to that of my own car with 17" wheels and higher profile tyres). I was happy to pay the deposit and proceed with the purchase. The new car was delivered to me in South-West London by Danny on 17th October, just 10 days later. I have only covered about 100 miles since then, but I am very happy with my experience to date. I should like to thank Danny, Harry and the rest of the team at Sytner Leicester for making this car purchase a very pleasant experience and I would not hesitate to recommend this dealership to others.

Very efficient professional service

Ordered a Mini Cooper S Exclusive in February 2022, the car was delayed a few times and after 4/5 months we were told that the Mini we selected was no longer available and we were offered a choice of cancelling the car or reselect. There was no pressure from Sytner but we were very disappointed at this time but decided to go ahead and purchase a new Mini which cost us about another £3K. If I’m honest I don’t think Tasha from Sytner could have done any more as the whole situation was out of her control, it’s just the times we currently live in. We collected our new Mini in Sept 22, so far we are happy with the car but it’s early days as we have done 175 miles so far. Waiting for the hand book which we asked for a couple of weeks ago although our understanding is that they will not be available in the future, really Mini, most customers use the hand book in the first few weeks until they get more familiar with all the controls, digital books are just not the same.