Had an MOT and my service advisor was Logan C. Logan was friendly and informative and answered any questions I had. Top level of service 10 out of 10 for Logan. I also thought the additional video... See more
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Absolutely superb service! From my first phone call to the car arriving on my drive, everything was faultless. The salesman, Reece, was knowledgeable about the car, the process and answered every ques... See more
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Although there was a slight delay with collection of my new Mini it was dealt with in a professional way. From ordering to collection/handover I was kept informed of progress by either Lee or Simo... See more
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Started with phone contact to James from home here in North East Scotland. Helpful, nice guy better than other garages I contacted. Then making arrangements to purchase all equally excellent with Simo... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
819 Wolverhampton Rd, B68 8DA, Oldbury, United Kingdom
- 0121 552 6464
4.4
Excellent
373 reviews
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Reply from Sytner Group - Sytner Oldbury MINI
Hi Mr Taylor, thank you for your positive review. I will be sure to share with Daniel as it is genuinely appreciated. Regards Sytner Oldbury MINI.
Mini purchase
Everyone very helpful , friendly, and knowledgeable.
Went the extra mile in all respects.
February 25, 2022
Reply from Sytner Group - Sytner Oldbury MINI
Hi, thank you for your positive review. I will be sure to share with the team as it is always appreciated. Regards Sytner Oldbury MINI.
Had a great salesman called Daniel- he…
Had a great salesman called Daniel- he was pleasant knowledgable and friendly and made it the easiest car purchase ever. Thank you Daniel; much appreciated.
February 19, 2022
Reply from Sytner Group - Sytner Oldbury MINI
Hi Maggie, Thank you for your positive review. I'm so pleased Daniel looked after you so well. He will be thrilled to read this feedback. Regards Sytner Oldbury MINI.
Purchase of used car
Purchase of used car. Test drive provided, all procedure for purchase explained.
All aspects completely satisfactory.
February 15, 2022
Reply from Sytner Group - Sytner Oldbury MINI
Good Morning David, I’m delighted to read your kind words. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Regards Sytner Oldbury MINI.
Really helpful team and great service
Really helpful team. Thanks especially to Mark Taylor who kept me up to date and made sure everything was sorted when it came to the car delivery etc. Great service.
February 11, 2022
Reply from Sytner Group - Sytner Oldbury MINI
Hi Amy & James, Thank you for your positive review! We're so pleased Mark looked after you so well. He will be thrilled to read this feedback. We wish you many happy miles of MINI ownership! Regards Sytner Oldbury.
I purchased my Mini JCW from this…
I purchased my Mini JCW from this dealership. The salesperson, Gary was extremely helpful and a pleasure to deal with. I found all the staff to be polite and helpful and they got me the deal I wanted.
February 7, 2022
Reply from Sytner Group - Sytner Oldbury MINI
Hi Scott, Thank you for your positive review. I'm so pleased Gary looked after you so well. He will be thrilled to read this feedback. Enjoy many happy miles of JCW ownership, great choice! Regards Sytner Oldbury MINI.
Jordan was very good and kept me up to…
Jordan was very good and kept me up to date regarding my car. The level of service is very high and he explained everything very well to me. I would definitely recommend. Thanks
February 7, 2022
Reply from Sytner Group - Sytner Oldbury MINI
Good Morning James, I’m delighted to read your kind words about. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Regards Sytner Oldbury MINI.
Always a great service from the team at…
Always a great service from the team at Sytner Mini.
Deals are always more appealing than other dealers.
Thanks
February 4, 2022
Reply from Sytner Group - Sytner Oldbury MINI
Hi Mrs Roberts, I’m delighted to read your kind words about. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Regards Sytner Oldbury MINI.
Mark Taylor who bought back , then sold me a new Mini Cooper clubman .
I would like to express my thanks to Mark Taylor who went above & beyond to make sure I was happy with all concepts of my choice in choosing the spec: of my Mini Cooper Clubman
He went over every detail , double checking I was happy with everything.
He made me feel very special when collecting my new Mini Cooper Clubman , even getting me a fresh bouquet of flowers which were an added bonus for me .
I would highly recommend Mark Taylor to any of my friends & Colleagues who were looking to buy a new Mini at Sytner Oldbury , he is a definite asset to Sytner Group.
Kind Regards
Colette Lander.
February 4, 2022
Reply from Sytner Group - Sytner Oldbury MINI
Hi Mrs Lander, Thank you for your glowing review. Mark will be thrilled to read it, as he works hard on providing the best possible customer journey. We're pleased he put your mind at rest and wish you many happy miles of MINI ownership. Regards Sytner Oldbury MINI.
Great service
Went in to part exchange my old model and the team couldn’t have been more helpful. Jordan was great at giving me my options and the communication was first-rate. They got me what I wanted and they’ve stayed in touch afterwards to ensure I’m getting in with my new car OK. Definitely recommended.
February 2, 2022
Reply from Sytner Group - Sytner Oldbury MINI
Hi James, thank you for your positive review. I will be sure to share with both Jordan and the team as it is genuinely appreciated. We wish you many happy miles of MINI ownership! Regards Sytner Oldbury MINI.
First time I been to sytner group oldbury
First time I been to sytner group . Very helpful and made it easy and quick for me to decide which model would suit my needs.
January 28, 2022
Reply from Sytner Group - Sytner Oldbury MINI
Hi Mrs Simpson, Thank you for both your positive review and new custom. I will be sure to share with the team as it is genuinely appreciated. Regards Sytner Oldbury MINI.
Excellent service
January 25, 2022
Reply from Sytner Group - Sytner Oldbury MINI
Hi Mrs Shaw, thank you for your positive review. I will be sure to share with the team as it is appreciated. Regards Sytner Oldbury MINI.
Reply from Sytner Group - Sytner Oldbury MINI
Hi, Thank you for your positive review. I'm so pleased Dan looked after you so well. He will be thrilled to read this feedback. Regards Sytner Oldbury MINI.
New mini
I went to sytner to purchase my new mini, Richard listened to my requirements and wasn’t pushy at all.
Richard kept in touch with updates during my 5 month wait for the car to arrive and answered any questions I needed answering quickly.
I would recommend Richard to my friends and family if they were looking to purchase a mini.
Many thanks
Gail Bowen
January 14, 2022
Reply from Sytner Group - Sytner Oldbury MINI
Hi Mrs Bowen, Thank you for your positive review. I'm so pleased Richard looked after you so well. He will be thrilled to read this feedback. Regards Sytner Oldbury MINI.
Sytner group - Sytner Oldbury Mimi
Gary Mathew. The sale man for the disability
He was excellent very helpful
He kept in touch with me. And informed all through letting me know how my beautiful mini was coming along
I thank him very much
January 6, 2022
Reply from Sytner Group - Sytner Oldbury MINI
Hi Mrs Gee, Thank you for your positive review. I'm so pleased Gary looked after you so well. He will be thrilled to read this feedback. Enjoy many happy miles of MINI ownership. Regards Sytner Oldbury MINI.
Jordan made me feel very welcomed from…
Jordan made me feel very welcomed from the start and kept me updated throughout the process.
December 28, 2021
Reply from Sytner Group - Sytner Oldbury MINI
Hi Mr Matysik, Thank you for your glowing review. Jordan will be thrilled to read it, as he works incredibly hard on providing the best possible customer journey. I'm pleased we made you feel welcome and wish you many happy miles of MINI ownership. Regards Sytner Oldbury MINI.
Mini Sytner Oldbury - best dealership experience
Mini Sytner Oldbury have treated us like valuable customers over the last 6 years and the level of service has been first class. Even when we were having recurring issues with one of the cars it was exchanged without any hassle. It’s how Mini have responded to the issues that sets them above any car dealership I have ever used and is why I will continue to be a loyal customer.
December 27, 2021
Reply from Sytner Group - Sytner Oldbury MINI
Good Morning, Thank you for both your glowing review and continued custom. I will be sure to share your feedback with the team as they will be thrilled to read it. Regards Sytner Oldbury MINI.
Faultless Customer Service
Faultless car and model advice, communication, finance and customer service. We are so happy with our purchase. Thanks guys.
December 26, 2021
Reply from Sytner Group - Sytner Oldbury MINI
Hi Gary, thank you for your positive review. I will be sure to share with the team as it is appreciated. I hope you enjoy many joyful miles in a fantastic MINI! Regards Sytner Oldbury MINI.
Was very helpful as always kept me upto…
Was very helpful as always kept me upto date on my car ....I have had mini for many years now and will continue to deal with sytner ...thank you
December 23, 2021
Reply from Sytner Group - Sytner Oldbury MINI
Hi Miss Flynn, Thank you for both your glowing review and continued custom. I will be sure to share your feedback with the team as they will be thrilled to read it. We look forward to seeing you again in the future. Regards Sytner Oldbury MINI.
Mini cars, maximum service.
I've purchased several BMW's and Alpina's from Sytner over the years and I've just part exchanged an M5 for a Mini Clubman JCW! As ever the sales team were highly professional without the pressure experienced at other main dealers and I'm very happy with the deal and service. Special thanks to Mark for going the extra mile.
November 23, 2021
Reply from Sytner Group - Sytner Oldbury MINI
Good afternoon Mark and thank you for taking the time to leave a review and for your amazing feedback. The team will be thrilled you enjoyed your experience and thanks again for choosing Sytner MINI. Kind regards Team Oldbury
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