Sytner Group - Sytner Select Northampton Reviews 

3,071
•
TrustScore 4.5 out of 5

4.7

Ravens Way, NN3 9UD Northampton, England, GB

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Rated 5 out of 5 stars

Went into look at a new car for the wife, was greeted by Matt and Brad who was very helpful and we ended up driving a car away in less than 24 hours, They was very professional and didn’t press us t... See more

Rated 5 out of 5 stars

Geani and Dan h were very helpful when we came to sytner they showed us 2 cars and gave us a test drive they were open and transparent through the whole process We have since put a deposit down... See more

Company replied

Rated 5 out of 5 stars

Matt and Brad were very professional and good with their sales techniques, neither was pushy and they seemed to care and want to help, nothing was too much.

Rated 5 out of 5 stars

From start to finish was such a good service especially the young man called Oliver Turner. Was so lovely and went above and beyond to get us the best deal on our part exchange. We have always had a... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Ravens Way, NN3 9UD, Northampton, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(3,071)

13,345 reviews in the last 12 months

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Rated 5 out of 5 stars

We visited Sytner Select in Northampton…

We visited Sytner Select in Northampton today to buy a car for our son. The service we received from Alfie was exceptional. The cars we wanted to see were reserved for us, we were seen swiftly and nothing felt like too much trouble. Having decided on a car, the purchase was smooth, unhurried and with no pressure selling. Having never shopped here before, we were very impressed with everything and wouldn’t hesitate to recommend them. A great experience from start to finish. Thank you!
.

September 26, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Richard, Thank you ever so much for your kind words and for taking the time to share your experience at Sytner Select Northampton. We’re delighted to hear Alfie provided exceptional service and that the whole process was smooth and enjoyable. It’s wonderful to know you felt no pressure and were impressed throughout. Your recommendation means a great deal to us. We hope your son enjoys his new car, and we look forward to welcoming you both again in the future. Best wishes, Sytner Select Northampton

Rated 5 out of 5 stars

Excellent service from Justyna at…

Excellent service from Justyna at Syntec

We had a really positive experience dealing with Justyna at Syntec when purchasing our car. She was extremely friendly, approachable and, most importantly, honest throughout the whole process.

Justyna was very patient with us and took the time to explain everything clearly, answering all our questions without ever making us feel rushed or pressured. She made what can sometimes be a stressful experience of buying a car feel straightforward and comfortable.

We really appreciated her professionalism and genuine attitude. It was clear that she wanted us to feel confident and happy with our purchase, rather than simply making a sale.

A big thank you to Justyna for all her help and for making the whole experience such a pleasant one. We would definitely recommend dealing with her if you are looking to buy a car from Syntec.

September 26, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you, Dana, for your kind and thoughtful review. We are delighted to hear that Justyna provided such excellent service and made your car buying experience straightforward and pleasant. It’s wonderful that her honesty, patience, and professionalism stood out during your visit. We truly appreciate your recommendation and kind words, which mean a great deal to us. We hope you enjoy your new car and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Fantastic service

Fantastic service - collected from train station on busy Friday afternoon! Great team who weren’t pushy - just helpful. Exactly what you want in a car purchase - thanks Ollie and Euan!

September 25, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you very much for your kind words, Anthony. We’re delighted to hear that Ollie and Euan were able to provide the friendly and helpful service you were hoping for, especially during a busy Friday afternoon. It’s always our aim to make the car-buying experience as smooth and enjoyable as possible without any pressure. Your feedback means a lot to the team, and we truly appreciate you taking the time to share your positive experience with Sytner Select Northampton. Many thanks again!

Rated 5 out of 5 stars

Justina and big Ollie made our…

Justina and big Ollie made our experience very smooth sailing! They had great personality’s which is always nice not to have to much of a serious person! They went above and beyond for us and our new family vehicle we are over the moon thank you again

September 23, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Reese, Thank you so much for your wonderful review. We’re thrilled to hear that Justina and Big Ollie made your experience smooth and enjoyable, adding a bit of fun to the process. It’s lovely to know they went above and beyond to help you find the perfect family vehicle. Your kind words truly mean a lot to the team. Wishing you all the very best with your new car and many happy journeys ahead! Best wishes, The Sytner Select Northampton Team

Rated 3 out of 5 stars

Shocking experience needed a spare key…

Shocking experience needed a spare key parts stated two says and they would contact me that didn't happen I chased after 6 days. Was told then to rind service dept to arrange programming rang three times no reply left 3 separate messages. In end drove 45 mins way to speak with someone got apmt booked then got call 2 days later changing date of apmt. Turn up on new date to be told not expected till following date. Told no one available to do programming after 2pm then suddenly someone can. Told will take 30 mins over an hour later having been in dealership for 2 hours as I write this im still waiting. And was informed that the parts dept should liase with service dept not the customer ringing service dept to arrange apmt. Overall shocking experience however given the above the manager listened to my experience and give credit where credit is due fully apologised and waived the programming fee. Hopefully lessons learnt

September 23, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear John, Thank you for sharing your experience. We sincerely apologise for the delays and poor communication you encountered, which clearly fell short of the standards we strive for. We appreciate your patience despite the inconvenience caused and are pleased to hear the manager addressed your concerns. Your feedback is invaluable in helping us improve our service. We hope future visits will be far more satisfactory and reflect the quality we aim to provide to all our customers. Kind regards, Sytner Select Northampton

Rated 5 out of 5 stars

Billy was very helpful and…

Billy was very helpful and knowledgeable, good service.

September 22, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you very much for your kind words, Keith. We are delighted to hear that Billy was able to provide you with helpful and knowledgeable service. It’s always our aim to ensure every customer receives a positive experience, and comments like yours are truly appreciated. We hope to have the pleasure of welcoming you back to Sytner Select Northampton in the future. Your support means a great deal to us. Thanks once again for taking the time to share your feedback.

Rated 5 out of 5 stars

Brilliant Matt H was great

Brilliant Matt H was great, sorted EVERYTHING for us very happy and can’t wait to drive my brand new white Starray. Would highly recommend Geely, and dealing with them

September 22, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you so much for your wonderful review, Helen. We’re delighted to hear that Matt was able to assist you so thoroughly and that you’re thrilled with your brand new white Starray. It’s fantastic to know you would highly recommend Geely and our team here at Sytner Select Northampton. Your kind words mean a great deal to us, and we hope you enjoy every moment behind the wheel. Wishing you many happy miles ahead!

Rated 5 out of 5 stars

Harvey - Toyota Yaris

Bought a Toyota Yaris last Friday. The team were amazing in organising the car in a quick turnaround after seeing the car on Thursday for the first time. Got the car colour protected and the full clean gave it an amazing shine. Harvey was great during the whole process, explaining everything and putting our needs at the forefront as I was surprising my daughter with the car.

September 18, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you, Saji, for your wonderful review. We’re delighted to hear that Harvey and the team provided a smooth and enjoyable experience, especially with such a special surprise for your daughter. It’s fantastic that the colour protection and full clean enhanced the car’s shine to your satisfaction. Your kind words mean a great deal to us, and we’re thrilled you’re so pleased with your new Toyota Yaris. Wishing you many happy journeys ahead!

Rated 5 out of 5 stars

Great experience

Sam was patient in helping me decide on my new car. Thank you.

September 21, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you very much for your kind words, Shaun. We are delighted to hear that Sam was patient and helpful during your car buying experience. It’s great to know that you felt supported in making your decision, as we always aim to provide excellent customer service. We hope you are thoroughly enjoying your new car and that it brings you many happy journeys. Should you ever need any assistance in the future, please do not hesitate to get in touch. Thanks again for your positive feedback.

Rated 5 out of 5 stars

I had a really positive experience…

I had a really positive experience buying my car from Sytner. The whole process was smooth and professional, and the team were extremely helpful and friendly from start to finish. A special thank you to Josh, who was absolutely brilliant — very helpful, patient and professional, and made the whole experience easy and stress-free. I would definitely recommend Sytner and would happily use them again in the future.

September 21, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you so much, Adriana, for your kind review. We’re delighted to hear that your experience with Sytner Select Northampton was smooth and professional. It’s wonderful to know Josh was able to assist you with such patience and friendliness, making the process stress-free. Your recommendation means a great deal to us, and we truly appreciate your kind words. We look forward to welcoming you back in the future should you require any further assistance. Thank you once again for choosing Sytner.

Rated 5 out of 5 stars

Amazing experience

Amazing experience, lovely staff shout out to josh who helped us today. Overall 10/10 would defiantly recommend

September 21, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you so much for your kind words, Mara. We’re delighted to hear you had an amazing experience with us and that Josh was able to assist you so well. It’s always wonderful to receive such positive feedback from our customers. Your recommendation means a great deal to the whole team here at Sytner Select Northampton. We hope to welcome you back in the future and continue providing the excellent service you deserve. Thanks again for sharing your experience.

Rated 5 out of 5 stars

In and out & no stress

Great experience. Jack and his manager Roony made the whole process really easy.

September 20, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Amy, Thank you ever so much for your lovely review. We are delighted to hear that Jack and Roony made the whole process straightforward and enjoyable for you. It’s wonderful to know that your experience with Sytner Select Northampton was a positive one. Your kind words truly mean a lot to the team, and we hope to assist you again in the future. Wishing you all the best with your new vehicle! Kind regards, The Sytner Select Northampton Team

Rated 5 out of 5 stars

Aimee our customer consultant

Aimee our customer consultant was extremely helpful, friendly, knowledgeable, made purchasing our new car a lively experience
Thank you

September 20, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Christine, Thank you very much for your lovely 5-star review. We are delighted to hear that Aimee provided you with friendly, knowledgeable, and helpful service, making your car purchase an enjoyable and lively experience. Your kind words are greatly appreciated and have been passed on to Aimee. It’s always wonderful to know our team members are making a positive impact. We hope you thoroughly enjoy your new car and look forward to welcoming you back in the future. Best wishes, Sytner Select Northampton Team

Rated 5 out of 5 stars

Brought an Q5 and it was a very easy…

Brought an Q5 and it was a very easy and hassle free experience, both Amy and Matt were super helpful with the purchase from start to finish!
Highly recommend sytner select Northampton.
5 start experience ⭐️

September 19, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Leanne, Thank you ever so much for your brilliant 5-star review. We’re delighted to hear that Amy and Matt provided you with a smooth and hassle-free experience while purchasing your Q5. Your recommendation means a great deal to us, and it’s wonderful to know that our team delivered the high standard of service we strive for from start to finish. We hope you continue to enjoy your new car and look forward to welcoming you back in the future. Best wishes, The Sytner Select Northampton Team

Rated 5 out of 5 stars

A big thank you to Louis and Liam for…

A big thank you to Louis and Liam for the great service and excellent experience with my new BMW. They were both incredibly helpful, professional, and made the whole process smooth and enjoyable. Highly recommended!

September 19, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Kristine, Thank you very much for your kind words and for taking the time to share your experience. We are thrilled to hear that Louis and Liam provided such helpful and professional service, making your BMW purchase smooth and enjoyable. It is always wonderful to know that our team has made a positive impression. We truly appreciate your recommendation and look forward to welcoming you back in the future. Warm regards, The Sytner Select Northampton Team

Rated 5 out of 5 stars

Jack and Rooney were brilliant

Jack and Rooney were brilliant! And made the transaction hassle free.

Would highly recommend buying from Sytner! Thanks guys

September 19, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you very much for your kind words, Jake. We’re delighted to hear that Jack and Rooney were brilliant and made the process hassle free for you. It’s wonderful to know you would highly recommend Sytner Select Northampton. Your support means a great deal to us, and we really appreciate you taking the time to share your positive experience. We hope you continue to enjoy your purchase and look forward to welcoming you back in the future. Thanks once again!

Rated 5 out of 5 stars

We came to the dealership today for…

We came to the dealership today for test driving a car Sophie was really lovely and helpful she really made the process easy

September 19, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Nikhil, Thank you very much for your kind words. We are delighted to hear that Sophie provided such a lovely and helpful experience during your visit. It’s wonderful to know she made the test driving process straightforward and enjoyable for you. We truly value your feedback and appreciate you taking the time to share it with us. We hope to welcome you back to Sytner Select Northampton in the future. Best wishes, The Sytner Select Northampton Team

Rated 5 out of 5 stars

Sales staff excellent and very…

Sales staff excellent and very knowledgeable, friendly great customer service thanks Justyna and Euan.

September 19, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Dear Les, Thank you very much for your fantastic review. We are delighted to hear that Justyna and Euan provided excellent, knowledgeable, and friendly service during your visit. It is always our aim to deliver the highest standard of customer care, and your kind words are truly appreciated. We will be sure to pass on your thanks to them. Your support means a great deal to us, and we look forward to assisting you again in the future. Best wishes, The Sytner Select Northampton Team

Rated 5 out of 5 stars

Harvey and Dan were very helpful highly…

Harvey and Dan were very helpful highly recommend

September 18, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you very much, Daniel, for your kind words and recommendation. We are delighted to hear that Harvey and Dan were able to assist you so well during your visit to Sytner Select Northampton. It’s always wonderful to know our team members have made a positive impression and helped provide a satisfactory experience. Your feedback is greatly appreciated and serves as a great encouragement to all of us. We hope to welcome you back again in the future.

Rated 5 out of 5 stars

Wasn’t given a hard sell at all

Wasn’t given a hard sell at all, both Liam and Lewis were very friendly and informative. Good experience for me and my wallet.

September 17, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Northampton

Thank you, Kempton, for your kind words. We’re delighted to hear that Liam and Lewis provided a friendly and informative experience without any hard sell. It’s always our aim to make the process straightforward and enjoyable for our customers, ensuring both themselves and their wallets feel valued. Your feedback means a great deal to us and we’re pleased you had such a positive experience with Sytner Select Northampton. We hope to welcome you back again in the future.

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