Visited without an appointment and was met by Geani who pointed us in the right direction without being pushy. Both Geani and Louis were professional, polite and helpful ensuring the purchase of our v... See more
Company replied
Ravens Way, NN3 9UD Northampton, England, GB
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Visited without an appointment and was met by Geani who pointed us in the right direction without being pushy. Both Geani and Louis were professional, polite and helpful ensuring the purchase of our v... See more
Company replied
Nikki and Christiana in the service team know how to get the job done that's all I can say. From a terrible experience with the sales team, they sorted all of our concerns, took back the car to be... See more
Company replied
Brought a car today from sytner select and it was one of the best experiences we have had when it comes to buying a car! We dealt with 2 gentlemen named Ewan and Ollie, and they was extremely helpful,... See more
Company replied
From the start, I was well looked after by every member of the Sytner staff who dealt with me. Everyone was knowledgeable, friendly and professional with a no-nonsense attitude. I bought the car, whic... See more
Company replied
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Ravens Way, NN3 9UD, Northampton, England, United Kingdom
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Great service from Matt and Ty.
Quick process
Definitely recommend

Reply from Sytner Group - Sytner Select Northampton
Fab team of Big Ollie, Little Ollie. Great service and offering of vehicles. Would thoroughly recommend.

Reply from Sytner Group - Sytner Select Northampton
Very polite and kind people. Highly recommend. Ollie and tye are the hero

Reply from Sytner Group - Sytner Select Northampton
Thanks, Ollie & Lewis - got me the deal I wanted, great service.

Reply from Sytner Group - Sytner Select Northampton
Friendly helpful and got us the deal we wanted.

Reply from Sytner Group - Sytner Select Northampton
Great service from Amy and Olly. Helpful, friendly and didn’t feel pressurised at any point. Would definitely recommend.

Reply from Sytner Group - Sytner Select Northampton
I went to Sytner select Northampton I had ty and Ollie help me with the purchase of my Audi q2 which may I add made this experience such a breeze for me, everything was so straight forward and I honestly couldn’t be happier. I will most certainly recommend sytner to friends and family and also will definitely come back myself

Reply from Sytner Group - Sytner Select Northampton
Both Ollie’s were really helpful and polite today with purchasing my new car

Reply from Sytner Group - Sytner Select Northampton
Tyreke matt Cole Alfie couldn’t of been more helpful and made this process stress free brilliant experience with the team will be recommending to family and friends

Reply from Sytner Group - Sytner Select Northampton
Really smooth and seamless process, all the guys , Matt, Louis & Brad were super helpful! Thank you

Reply from Sytner Group - Sytner Select Northampton
Great experience,
Dan and Louis were more than welcoming, professional and great customer service helping us part exchange our vehicle and taking our new car home.
Thank-you both

Reply from Sytner Group - Sytner Select Northampton
Thank you so much TWD and Matt Cole, for all your help with purchasing my new car! You made the whole process so easy from start to finish, and I felt reassured every step of the way. I really appreciate all your support and excellent service. Thanks again—I am very grateful!

Reply from Sytner Group - Sytner Select Northampton
Picked up the car 14 May, after work that needed to be carried out. Hadn't been valeted and all the extra guardx I paid for hadn't been done. Had to go back to have more work carried out as they were waiting for a part, then found out it needed a new windscreen, at that time they did the valet and guardx d it wasn't the best. Drove it to Wales for a week got it home the following Saturday with low water coolant showing on dash, not low, it had no water in thr reservoir what so ever. After numerous phone calls to the Northants branch, finally got the car picked up on a recovery truck, 4 days later on 3 June. 3 days later found out it was a coolant pipe leaking form the rear heating. 3 days to get a drawing from LR to see where the pipe is to be fitted. Then today 12/6 I had to call again to see what was going on as I had no calls from them at all telling me what was going on. Only to find out that they had received the drawing and had ordered rhe part but still needed it all to be agreed. Was told at least 8hrs to do but still no idea when the vehicle will be ready......
As for Taylor Johnson who is supposedly my assigned advisor I've not managed to speak to him/her what so ever. Not had the car for 30 days yet and it spent more time in your work shop than on the road. I'm really frustrated and just want to hand the car back to yourselves.... very poor customer care service, not one phone call, it's been my wife or myself that have done all the chasing, and it takes ages, as you can never get hold of the relevant person.

Reply from Sytner Group - Sytner Select Northampton
Both Matt and Louis were very pleasant and professional to deal with. Did not rush the buying process and answered all my questions.

Reply from Sytner Group - Sytner Select Northampton
Very friendly service with lots of information given. Helped me find the car I was looking car.

Reply from Sytner Group - Sytner Select Northampton
Great support from geani and Dan managed to find what I was looking g for within 24h. Highly recommend.

Reply from Sytner Group - Sytner Select Northampton
Had an amazing experience, the service was outstanding and the attitude and atmosphere was just impeccable, Matt H was amazing he explained everything clearly and took the time to understand what i was talking about, marcin was also amazing and make me feel comfortable on my test drive

Reply from Sytner Group - Sytner Select Northampton
After looking for a car Bradley served us. He was very polite.very knowledgeable and listened to our request . Finding us a perfect car. Ollie saw us when we returned to pick up the car again he was very friendly, took time to explain the paperwork and didn’t make us feel rushed. Thankyou to both of you for giving us a fantastic experience

Reply from Sytner Group - Sytner Select Northampton
Alfie helped me in securing my new car. Super helpful and gave me some great advise upon purchasing, would highly recommend! Thank you again!

Reply from Sytner Group - Sytner Select Northampton
Excellent service provided for Sytner my sales man was Dan Harvey and what a legend. He helped me with absolutely everything I had a question about. Very open with all information including there mark up on the car itself + all the benefits of dealing with professionals.
I would definitely recommend and buy again from Sytner and Dan himself again.
Just like to say a massive thank you to Dan personally as he was first class.
I also absolutely love my new car 👍🏼

Reply from Sytner Group - Sytner Select Northampton
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