Sytner Group - Sytner Select Nottingham Reviews 

1,686
TrustScore 4.5 out of 5

4.4

Unit 1 Enterprise Way, NG2 1EN Nottingham, GB


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Rated 5 out of 5 stars

I never thought I’d have a 5 star experience buying a car but Brayden & Vass at Sytner Select Nottingham have proved me wrong! From the moment I entered the showroom the service I received from Brayd... See more

Company replied

Rated 5 out of 5 stars

Visited Sytner Select Nottingham looking to replace car. Tyrell the adviser there was the best customer adviser/car sales that I have ever dealt with. Going back in September to make sure the replacem... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure to meet Mathew Tomy,part of the sales team, who helped me purchase my car. Mathew took the time to listen to my questions and answered them openly and honestly. He had a genuine... See more

Company replied

Rated 5 out of 5 stars

I collected my new car today as a repeat customer, I was looking for a slightly bigger car (previously had a C3 bought from here) I went to the same sales person Ethan who was extremely helpful and re... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Unit 1 Enterprise Way, NG2 1EN, Nottingham, United Kingdom

  • 0115 934 1414

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(1,686)

12,510 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently brought a car from James and…

I recently brought a car from James and he was absolutely incredible, he understood what I wanted and was extremely helpful in helping me walk away with the right car. The manager ash was also very helpful in helping me understand all the legal documents. All in all great experience thank you!!!

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely professional and efficient

Extremely professional and efficient. Special mention to Jack Riley from Sytner Select Nottingham who supported us along the whole process, from choosing the car to driving it away. Very much appreciated.

October 3, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your glowing 5-star review, Alexis G! We are delighted to hear that you had a professional and efficient experience at Sytner Select Nottingham. We are especially pleased to hear that Jack Riley provided exceptional support throughout the entire process, from helping you choose the perfect car to driving it away. We truly value your appreciation and are honoured to have earned your trust. Thank you for choosing Sytner Select Nottingham. We look forward to serving you again in the future.

Rated 4 out of 5 stars

Very positive experience with Nat

September 3, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for taking the time to leave a review, Andrew. We are delighted to hear that you had a positive experience with Nat at Sytner Select Nottingham. Our team strives to provide exceptional service to all of our customers, and we are glad that Nat was able to make your experience a great one. We appreciate your support and hope to see you again in the future. Thank you for choosing Sytner Select Nottingham.

Rated 5 out of 5 stars

Very good customer service

Arun was the representative that was helping us to buy a car. He understood what we needed and worked quickly and efficiently to help us get what we was looking for. He was able to answer any questions we had and if he wasn't sure he was prompt in finding out the answers for us.

September 27, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Laura. We are delighted to hear that Arun provided you with exceptional service during your car buying experience at Sytner Select Nottingham. Our team takes pride in understanding our customers' needs and ensuring a smooth and efficient process. We are glad that Arun was able to answer all your questions and provide prompt assistance. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Sytner Select Nottingham.

Rated 5 out of 5 stars

Very professional company

Very professional company, staff really friendly and accomodating. The person dealing with my sale was really patient, didn't rush or pressure me and was available pre and post sale to deal with queries. I would recommend them and when the time comes to look for a new car I will be in touch. The cars and showroom look great too and clearly prepared well.

September 25, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words and positive review of Sytner Select Nottingham. We pride ourselves on providing a professional and friendly service to all of our customers. Our team is dedicated to ensuring a stress-free and enjoyable car buying experience, and we are delighted to hear that you felt well taken care of. We appreciate your recommendation and look forward to assisting you with your future car needs. Our showroom and cars are always prepared to the highest standard, and we are glad that you noticed. Thank you for choosing Sytner Select Nottingham.

Rated 5 out of 5 stars

Helpful friendly staff here

Helpful friendly staff here. Nothing is too much trouble for them. Even coming in to work on there day off to ensure a smooth handover! Would definitely use them again & can recommend them without a doubt. 10 out of 10 from me!

September 27, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your glowing review, Sandra! We are delighted to hear that our team at Sytner Select Nottingham provided you with helpful and friendly service. Our staff always goes above and beyond to ensure a smooth handover, even if it means coming in on their day off. We are honoured to have earned a 10 out of 10 from you and we look forward to the opportunity to assist you again in the future. Thank you for recommending us.

Rated 4 out of 5 stars

In today for a service with my M2

In today for a service with my M2. As always the service department were extremely friendly and professional with every aspect to include a detailed video from Samual, my vehicle technician. Also discussed possible options with exchanging the car next year with Trevor, who again was professional friendly and extremely knowledgeable. Sadly I asked on two separate occasions for a coffee from the receptionist ladies, but none ever came, which is shocking from such an established main dealer. Thank you to the service department and Trevor in sales.

Jonathan caudwell

October 1, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your positive review, Jonathan. We are glad to hear that you had a great experience with our service department and that our team was friendly and professional. We apologise for the lack of coffee and will ensure this is addressed in the future. Thank you for choosing Sytner Select Nottingham.

Rated 5 out of 5 stars

Excellent service with a smile

The customer care was first class and made my purchasing experience enjoyable. Knate Smith was so helpful, polite and even came into work on his day off for my car handover.
I would thoroughly recommend this company and it's staff

September 29, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your glowing review, Steve. We are delighted to hear that you had a first-class experience at Sytner Select Nottingham. Our team takes great pride in providing exceptional customer care, and we are thrilled that Knate Smith went above and beyond to make your purchasing experience enjoyable. We appreciate your recommendation and will continue to strive for excellence in all aspects of our business. Thank you for choosing Sytner Select Nottingham.

Rated 5 out of 5 stars

Great experience

Great experience buying a car at Sytner Select Nottingham. Jess and Jamie were great, the process was seamless and everything was clear throughout.

September 6, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your glowing 5-star review of Sytner Select Nottingham, CH. We are delighted to hear that your car buying experience with us was great and that Jess and Jamie provided excellent service. Our team strives to make the process seamless and transparent for our customers, and we are pleased to know that this was reflected in your experience. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Nottingham.

Rated 5 out of 5 stars

Just purchased my first EV

Just purchased my first EV from the team at Sytner Select Nottingham. Great service, responsive and efficient. Would definitely use again.

September 30, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for choosing Sytner Select Nottingham for your first EV purchase, Mr. Thomas. We are delighted to hear that you had a great experience with our team and that our service was responsive and efficient. We appreciate your positive feedback and look forward to the opportunity to serve you again in the future. At Sytner Select Nottingham, we strive to provide exceptional service to all our customers and we are honoured to have earned your trust. Thank you for choosing us.

Rated 5 out of 5 stars

simon and jordan provided fantastic…

simon and jordan provided fantastic service, no presssure sales and went into great detail of al finance options.

September 30, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Stephen. We are delighted to hear that Simon and Jordan provided you with exceptional service at Sytner Select Nottingham. Our team takes great pride in offering a pressure-free sales experience and ensuring that all finance options are thoroughly explained. We are honoured to have earned your 5-star review and we look forward to continuing to provide you with top-notch service in the future. Thank you for choosing Sytner Select Nottingham.

Rated 5 out of 5 stars

Allen was great!

Allen was amazing in helping me get my first car, thank you so much!!!

September 28, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Ellie! We are delighted to hear that Allen provided you with exceptional service in purchasing your first car. Our team at Sytner Select Nottingham takes great pride in helping our customers find their perfect vehicle. We appreciate your support and look forward to assisting you with any future automotive needs. Thank you for choosing us and we hope you enjoy your new car!

Rated 5 out of 5 stars

Really great experience

Really great experience. No pushy sales, which I really appreciated. Easy process of buying to pick up. Friendly, approachable staff. As an ongoing customer of Sytner, I’m very happy once again. I am loving my new car!

September 24, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for taking the time to leave such a positive review, Heather. We are delighted to hear that you had a great experience at Sytner Select Nottingham. Our team takes pride in providing a hassle-free and friendly buying process for our customers. We are also pleased to have you as an ongoing customer and we are honoured to have earned your satisfaction once again. Enjoy your new car and we look forward to seeing you again in the future.

Rated 5 out of 5 stars

Good team

Zayn was very welcoming and helped choose the right car for us
Very efficient and quick
Stayed with us through the whole process of buying a new car
Which included James and Vas

September 10, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Lisa. We are delighted to hear that Zayn provided you with a warm welcome and assisted you in finding the perfect car. Our team at Sytner Select Nottingham takes pride in delivering efficient and speedy service to our customers. We are glad that James and Vas were also able to support you throughout the entire car buying process. Thank you for choosing us and we hope you enjoy your new car.

Rated 5 out of 5 stars

Helpful staff and an enjoyable experience

The salesman Allen was knowledgeable and very helpful. The process of exchanging my car for the new one was very quick and easy and was all completed in a morning. I was owed money back on my PX and having bought the car on Saturday I received the money on Monday. I have used Sytner Nottingham before and would definitely recommend them.

August 9, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for taking the time to leave such a positive review, Alistair. We are delighted to hear that you had a great experience with our salesman, Allen, and that the process of exchanging your car was quick and easy. We pride ourselves on providing knowledgeable and helpful service to our customers. It's also great to hear that you received your owed money back promptly. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Sytner Select Nottingham.

Rated 5 out of 5 stars

Excellent experience

I had an excellent experience with Allan who was extremely helpful and informative. Would recommend.

September 8, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Sami. We are delighted to hear that you had an excellent experience with Allan at Sytner Select Nottingham. Our team takes great pride in providing helpful and informative service to our customers. We appreciate your recommendation and look forward to assisting you with any future automotive needs. Thank you for choosing Sytner Select Nottingham.

Rated 5 out of 5 stars

Today

Today, we had a truly wonderful experience purchasing a car at Sytner Group. Three years ago, we bought our very first car in the UK here, and we were assisted by Dan. He was incredibly patient, explained everything in detail, and made our first car-buying experience in the UK smooth and reassuring.

To our surprise and delight, when we returned today to purchase a new car, we met Dan again ❤️. He is just as professional, patient, and considerate as before, always putting our needs first and providing us with valuable advice. We have complete confidence in him. In fact, it was the positive impression he gave us three years ago that made us trust the company’s after-sales service, which is why we decided to purchase another car here.

We would also like to sincerely thank Declan, the manager, who took the time to explain the contract thoroughly and gave us excellent advice from the customer’s perspective. Both Dan and Declan were professional, genuine, and attentive, which made the entire experience so enjoyable.

We are truly grateful for their outstanding service, and we have decided that we will always return to Sytner Group for future car purchases. I will also recommend this dealership to all my friends, because from purchasing, to changing cars, to after-sales service, everything has been handled with great professionalism and care.Thank you again.

September 7, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Dear Lee, Thank you for taking the time to leave such a glowing review for Sytner Select Nottingham. We are delighted to hear that you had a wonderful experience purchasing a car with us, not just once but twice now. We are proud to have Dan as part of our team, and it is heart-warming to know that he has consistently provided you with professional, patient, and considerate service. We are also grateful for your kind words about Declan, our manager, and we are glad that he was able to assist you with the contract and provide valuable advice. We truly appreciate your trust in our after-sales service and your decision to return to us for future car purchases. We will continue to strive for excellence in all aspects of our dealership, and we look forward to welcoming you back in the future. Thank you for recommending us to your friends, and we hope to see you again soon. Best regards, Sytner Select Nottingham

Rated 5 out of 5 stars

Ethan is a grand lad

Love Ethan, he’s very helpful and enabled us get a good deal as well as making our experience stress free.

September 3, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Tayla. We are delighted to hear that Ethan provided you with excellent service and helped you secure a great deal. Our team at Sytner Select Nottingham takes pride in making our customers' car-buying experience stress-free. We appreciate your recognition of Ethan's helpfulness and we will be sure to pass on your compliments to him. Thank you for choosing us and we hope to see you again in the future.

Rated 5 out of 5 stars

Great experience

Ethan and Vas were both great. They listened to what I wanted (and what I didn’t). Great customer service, very polite and I felt very comfortable.

September 3, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Gemma. We are delighted to hear that Ethan and Vas provided you with excellent customer service and listened to your needs. Our team at Sytner Select Nottingham takes great pride in creating a comfortable and polite environment for our customers. We appreciate your recognition of our efforts and we hope to continue providing you with top-notch service in the future. Thank you for choosing us for your automotive needs.

Rated 5 out of 5 stars

Allen from Enterprise way Nottingham is…

Allen from Enterprise way Nottingham is very patient ,knowledgeable and very understanding of my needs in purchasing my car.
He is a valuable staff member of your team.

August 12, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Tess. We are delighted to hear that Allen from Enterprise Way Nottingham provided you with exceptional service during your car purchase. Our team takes great pride in ensuring that our customers' needs are met and we are pleased to hear that Allen's patience, knowledge, and understanding made your experience a positive one. We will be sure to pass along your compliments to Allen and recognise him for his valuable contribution to our team. Thank you for choosing Sytner Select Nottingham.

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