Highest praise possible to Nathan and Will. Both of these gentlemen came highly recommended to me by a friend and they both ensured they lived up to my expectations. Will was incredibly helpful when h... See more
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We were diligently looked after from the moment we walked in the centre. Jakob was informative and friendly and able to answer all our queries before suggesting a number of different options and showi... See more
Company replied
Do not use the Reserve service, I tried over 2weeks to recover my money with success. Call the sales department 9times today & cut off every time even after few minutes of the ring tone.
Even though sadly my new car was not meant to be, the service I received from Sytner Swindon was great. I Initially purchased the car from Joe Excell who took me through the whole process in a friendl... See more
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Penny Lane, SN3 3BW, Swindon, Wiltshire, United Kingdom
- 01793648400
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Great service Nial stayed late to help
Great service Nial stayed late to help. Extremely polite and helpful

Reply from Sytner Group - Sytner Select Swindon
Jurgen was amazing
Jurgen was amazing. Despite being understaffed he kept us great company while we waited to purchase the car. Super nice chap!

Reply from Sytner Group - Sytner Select Swindon

Reply from Sytner Group - Sytner Select Swindon
Ripped off
I wish there was a zero star to express how disappointed I was. I have a problem with the tyre pressure which I know for sure it was because of the sensor because the other tyre had the same issue. I explained this when I booked for the car to be fixed and even on the day that I left the car. I was told that they have done a diagnostic test and there was nothing wrong with that tyre. I paid for the diagnostic test but I knew that the problem wasn’t resolved. I insisted that that the problem was with the sensor but the man who attended to me said I can take the car somewhere else if I wish. I wish that man had shown me this kind of attitude when I bought the car. Now its just a few weeks and the same problem is back again. That’s what I went through with same tyre which they eventually replaced the sensor after visiting them for more than four times.
I feel ripped off and not being listened to.
I will take this further to rip off britain

Reply from Sytner Group - Sytner Select Swindon
Ryan
Great customer service from Ryan, super helpful from greeting us in the showroom, showing us the car and then just chatting to us about the process of buying from Synter Select. We were allowed to test drive the car with Ryan almost immediately. We finalised the sale with Sebastian...who was equally excellent at explaining the detailed costs etc.
Thank you

Reply from Sytner Group - Sytner Select Swindon
Excellent vehicle that we are all…
Excellent vehicle that we are all really chuffed with. Ella and Chaylee did a good job of looking after us but also driving a hard bargain. Only time will tell about the warranty but we have gone with the full 3 years so 🤞 but it looks good on paper.

Reply from Sytner Group - Sytner Select Swindon
Cuba and Hasan were great
Cuba and Hasan were great, made me feel at ease all the way through the process. Everything was as smooth as could be and easy for making such a big purchase.
Thank you guys

Reply from Sytner Group - Sytner Select Swindon
I recently purchased a new Lexus car…
I recently purchased a new Lexus car from Sytner Swindon and the experience was exceptional from start to finish. The team was professional, transparent, and made the entire process seamless. I’m absolutely thrilled with my new vehicle—the performance and quality exceeded my expectations. If you're looking for an stress-free car buying experience, I highly recommend them! Huge thanks to Pratap and the team for helping me through.

Reply from Sytner Group - Sytner Select Swindon
Nathan & Jakob - Top class
I received an intial phone call from Nathan who was friendly and professional
When I arrived until we left, Nathan continued to be friendly, very helpful, open and honest.
Jakob was also very friendly, professional and very helpful
They both made the experience so much easier and i am very pleased with my car purchase
They are a huge credit to the company
Thank you so much!

Reply from Sytner Group - Sytner Select Swindon
A real mix of experience at the site at…
A real mix of experience at the site at Swindon. We went to look at first cars for my daughter. Ella was excellent - very attentive and helpful. Helped us find a couple of cars that met with our requirements and arranged a test drive. All continued to go well until we agreed to buy the car - I would have thought they would want to accelerate at that point and get the sale sorted. Sadly we were left waiting for about an hour before we could see a ‘manager’ to complete the sale. Ella continued to check in on us but it was out of her control. Completely took the shine off the experience for my daughter and if it wasn’t for her then I would have left and they would have lost the sale.

Reply from Sytner Group - Sytner Select Swindon
Service and custormer relation is…
Service and custormer relation is Greate!

Reply from Sytner Group - Sytner Select Swindon

Reply from Sytner Group - Sytner Select Swindon
Friendly no hard sell customer service
Friendly no hard sell customer service. Good deal on part ex and reduced cost add ons, not to mention driving away in a great new car

Reply from Sytner Group - Sytner Select Swindon
Sytner Select Swindon visit
At my visit to Sytner Select Swindon I was met by Jakob who introduced himself, located the car I was interested in and answered all my questions in detail.
Jakob arranged a test drive of the car and valued my car in a transparent and professional way.

Reply from Sytner Group - Sytner Select Swindon
We had a fantastic experience Professional, Friendly and Stress-Free…
We had a fantastic experience with Sytner Approved Used Cars, and Nathan made the whole process smooth from start to finish. He was professional, knowledgeable and genuinely helpful without being pushy. He took the time to answer all of our questions, explained everything clearly and made sure we felt confident in our decision.
Nathan kept us updated throughout and made what can sometimes be a stressful process feel easy and straightforward. His customer service was excellent, and nothing felt like too much trouble.
We’re absolutely delighted with our car and wouldn’t hesitate to recommend Nathan and the team at Sytner. Thank you for such a positive experience!

Reply from Sytner Group - Sytner Select Swindon
Great service
Nathan and Lance were fabulous - very helpful, welcoming and informative.

Reply from Sytner Group - Sytner Select Swindon
Ahsan and Joe were excellent!!
Ahsan and Joe were excellent!!! Very friendly, knowledgeable and helpful. 10/10 would recommend them for help with your next purchase 👍

Reply from Sytner Group - Sytner Select Swindon
Great service from Hassan and Kuba
Great service from Hassan and Kuba
Would recommend highly

Reply from Sytner Group - Sytner Select Swindon
Lance, Hassan & Nathan (The Manager)
The employee named Lance, Hassan and Nathan (The Manager). They were top notch with helping me finding the perfect vehicle even if it took all day long. The manager gave us amazing advice with what suits best for me or not. I didn’t feel rushed or uncomfortable. The Sytner Select Team were truly amazing and l will and always come back as it’s the cheapest place to get a good car value.

Reply from Sytner Group - Sytner Select Swindon
Bravo!
Relaxed, knowledgeable and patient service from Chaylee, her manager Steve
and most of all, the blessed brother Muhib for going above and beyond the call of duty. Bravo!

Reply from Sytner Group - Sytner Select Swindon
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