Highest praise possible to Nathan and Will. Both of these gentlemen came highly recommended to me by a friend and they both ensured they lived up to my expectations. Will was incredibly helpful when h... See more
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We were diligently looked after from the moment we walked in the centre. Jakob was informative and friendly and able to answer all our queries before suggesting a number of different options and showi... See more
Company replied
Do not use the Reserve service, I tried over 2weeks to recover my money with success. Call the sales department 9times today & cut off every time even after few minutes of the ring tone.
Even though sadly my new car was not meant to be, the service I received from Sytner Swindon was great. I Initially purchased the car from Joe Excell who took me through the whole process in a friendl... See more
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Penny Lane, SN3 3BW, Swindon, Wiltshire, United Kingdom
- 01793648400
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5 stars
Luke was an absolute pleasure to deal with, making the process of selling my car quick and efficient. Thanks!

Reply from Sytner Group - Sytner Select Swindon
Exceptional customer Service- Chaynee
I would like to take a moment to provide extremely positive feedback regarding Chaynee, whose support and professionalism were truly exceptional.
From the very beginning, Chaynee demonstrated an outstanding level of commitment, patience, and understanding. What initially should have been a simple and straightforward process turned into a highly stressful situation due to unexpected complications beyond her control. Despite this, Chaynee remained calm, focused, and incredibly professional at all times.
When I was feeling overwhelmed, frustrated, and close to giving up, Chaynee stepped up and handled the situation with remarkable composure and determination. Her problem-solving skills, attention to detail, and genuine care for the customer made an enormous difference. She went above and beyond her responsibilities to ensure that everything was resolved successfully.
Chaynee’s empathy, clear communication, and proactive approach turned a very difficult experience into a positive and memorable one. Thanks to her dedication and professionalism, I was able to complete the purchase with confidence and leave in my new car feeling reassured and satisfied.
Chaynee is an outstanding representative of your company and sets a very high standard for customer service. She is a true asset to the team, and I cannot thank her enough for her exceptional support.

Reply from Sytner Group - Sytner Select Swindon
Staff really helpful and informative
Staff really helpful and informative. Rory and harry were patient and explained everything to us. Very happy with the service received.

Reply from Sytner Group - Sytner Select Swindon
I always enjoy getting my car either…
I always enjoy getting my car either serviced or a mot at synter the staff are so friendly and helpful and you get to enjoy free WiFi and coffee which is bonus and if your car fails they explain everything in detail

Reply from Sytner Group - Sytner Select Swindon
Sytner Swindon - Great service provided
Went to Sytner Swindon, and was warmly greeted by staff. Hasan was the sales person that dealt with me and I couldn’t have been happier with the service he provided. Very knowledgeable and nothing was too much trouble. Really appreciate his approach.
Nathan dealt with the finance part of the process and again he was fantastic! Couldn’t fault him.
Overall great experience and would recommend them for a smooth, non pressurising and accustomed experience.

Reply from Sytner Group - Sytner Select Swindon
Excellent service by the whole team
Excellent service by the whole team. Refreshing to experience a sales process led by service, not hard selling.

Reply from Sytner Group - Sytner Select Swindon
New 2nd Hand Car
Just bought a car from synter and it was a straight forward process with no hard sell. Nice selection of cars, all under a roof. Like to thank Nathan Rimmer, Jay Lancaster and Micheal for looking after us.

Reply from Sytner Group - Sytner Select Swindon
Harry and Rory were great
Harry and Rory were great, really helpful.

Reply from Sytner Group - Sytner Select Swindon
The staff was very kind and made my…
The staff was very kind and made my experience very good

Reply from Sytner Group - Sytner Select Swindon
Unfair MOT testing
Unfair MOT testing. Extremely expensive prices. Insensitive and unhelpful employees.

Reply from Sytner Group - Sytner Select Swindon
Nathan and Jay were exceptionally…
Nathan and Jay were exceptionally talented. Good customer service, would recommend the dealership to anyone any day. Thank you

Reply from Sytner Group - Sytner Select Swindon

Reply from Sytner Group - Sytner Select Swindon
Friendly staff
I was able to trade in my car and walk out with my new car in under 4 hours. I was met by friendly staff who answered all my queries and explained all functions/payment options in full detail. Thank you to Pat and Harry who assisted me in my purchase today.

Reply from Sytner Group - Sytner Select Swindon
Very nice professional staff
Very nice professional staff. They looked after me from the moment i entered. They have a lovely coffee machine. My car fault was investigated and resolved

Reply from Sytner Group - Sytner Select Swindon
Excellent service from both Kupa and…
Excellent service from both Kupa and pat. Took the time to explain and was understanding. Definitely recommend getting a car here 😀😀

Reply from Sytner Group - Sytner Select Swindon
Jaheem and Harry did a superb job in…
Jaheem and Harry did a superb job in selling and organising the payment and collection for my new car. Would highly recommend anyone looking on the market to get a new car.

Reply from Sytner Group - Sytner Select Swindon
We were met by a really lovely guy…
We were met by a really lovely guy called Michael Pettit in a fab Santa hat! He was brilliant, very helpful, laidback and very informative.
Gave us time to think about the vehicle and led to a really relaxed experience.

Reply from Sytner Group - Sytner Select Swindon
Jurgen and Nathan were excellent…
Jurgen and Nathan were excellent couldn’t have been more helpful thank you

Reply from Sytner Group - Sytner Select Swindon
Ella and chaylee did a fantastic job
Ella and chaylee did a fantastic job. Both were very helpful and informative, and very friendly.

Reply from Sytner Group - Sytner Select Swindon
Thanks Ahsan and Nathan
I saw the car I had been looking for in stock at Sytner Select Swindon and decided to take a chance by turning up unannounced, hoping I’d be able to take a look and see the car in person. I was greeted by Ahsan at the front desk, explained my situation and the car I wanted to view, and he took me straight through.
The car I initially wanted to look at hadn’t yet been prepped, as it had only just arrived, but Ahsan went above and beyond to make sure I was still able to take a proper look at it.
After looking around, I decided it wasn’t the right car for me due to its age and a few cosmetic points I wasn’t keen on. However, they did have a newer version of the same model on display, so I asked if I could take a look at that instead. A test drive was arranged promptly, and I was able to take it out for a relaxed, no-rush, no-pressure drive around Swindon.
I decided this was the car I wanted and was introduced to Nathan, who took me through the purchase options. Again, everything was no pressure, with friendly advice and a very professional approach. After sorting the paperwork and enjoying multiple cups of free coffee (which was good!) I walked out with the keys to my new car. The options around extended warranty and extras were also very reasonable.
Thanks to everyone for their help, we’re very happy with the car so far.

Reply from Sytner Group - Sytner Select Swindon
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