Picked my car up from sytner warrington 10/05/26 by the end of the week the engine light came on went back to sytner the next weekend only to be told they had gone and the new company hadn’t taken ov... See more
Location
Switch locationCalver Park Road, WA2 8JH Warrington, England, GB
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We found this dealership by chance, so glad we did. We were looking for an Audi and wanted automatic, which I haven't driven one for over 20 years so was a little apprensive about test driving, but R... See more
Chris and Nathan were great helping me get my new car. Chris was really knowledgeable about the cars and helped me find something that worked for my lifestyle when I was really unsure what I wanted.... See more
Company replied
Bought a car from sytner select warrington in January, with Joe and Muhammad who were excellent, no pushy sales, very friendly and approachable. Sadly it had an issue and I cannot fault the servi... See more
Company replied
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Calver Park Road, WA2 8JH, Warrington, England, United Kingdom
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Bought a Mazda cx-30 from Nick earlier…
Bought a Mazda cx-30 from Nick earlier this month. There was an issue when we went to view the car so Nick brought the car to us once the issue was resolved for a test drive. Great customer experience. The buying was fast and efficient and done within the hour as they had everything ready to go.

Reply from Sytner Group - Sytner Select Warrington
Terrible communication, unprofessional, don't care once your out the building
Bought a Kia Sportage estate with a 2000 deposit and 2000 part exchange, rest to be financed, from the start I asked for finance over 3 years, everything was going smooth, agreed to have added vaps under what I thought was a good deal and then there was a hiccup with the address on my driving licence, I had my son with me and we was there around 4 hours, due to this I overlooked manually signing the finance documents and it has gone over 5 years which has added more interest, I have the 14 day cool off in which it states on my contract I can remove the VAPS without any reason (although I have a reason), I have tried to get in touch with the company for 2 weeks and being fobbed off basically, had basic communication, very unprofessional, I was told someone from the management team would be in touch Saturday 14th, this is now Wednesday 18th writing this and still no communication off anyone. Absolute sham. Shameful.

Reply from Sytner Group - Sytner Select Warrington
No deposit refund... No Contact... Poor customer service.
Went to view a Volvo, car was nice and just not for me. I paid £99 deposit and it hasn't been refunded when I was told it would be. No phone calls and can't get through when I ring the Warrington branch. I'd avoid going back here.

Reply from Sytner Group - Sytner Select Warrington
Great customer service with buying a new car
Great customer service with buying a new car. The process was smooth from start to finish. Chris Range was very professional and so helpful. Thank you!

Reply from Sytner Group - Sytner Select Warrington
Excellent Service
Great service which was priced correctly and completed on time

Reply from Sytner Group - Sytner Select Warrington
Very professional
Very professional. Very helpful and reasonable prices.

Reply from Sytner Group - Sytner Select Warrington
Awful company
Awful company, Stephanie Mountain offers 0 level of customer service.
Not trying to help customers, don’t answer phone, don’t answer business WhatsApp don’t communicate unless it’s to give incorrect information.
They sold me a car unfit for sale which I was then without for two weeks while it was fixed with no compensation which I had to take to main dealer as they said the car was fine when it wasn’t.

Reply from Sytner Group - Sytner Select Warrington
Mr Adam Luczak
Mr. Adam Luczak has an excellent approach to the client, great knowledge and professionalism

Reply from Sytner Group - Sytner Select Warrington
Great Customer Service
Extremely happy with the speed and service that was given when we were literally against the clock as it was an adblue fault and the miles were ticking down!
Great customer service!

Reply from Sytner Group - Sytner Select Warrington
Service department
Extremely happy with the level of service I received, prompt and helpful service department, kept me regularly updated via the online service, answered all my questions honestly.

Reply from Sytner Group - Sytner Select Warrington
I recently brought a c class hybrid
I recently brought a c class hybrid , Cassim Manson was the sale rep who was very professional and friendly , very welcoming and handled my purchase with confidence , took his time to explain all the details and made my buying experience pleasurable , Thank you Cassim

Reply from Sytner Group - Sytner Select Warrington
Excellent Service from Workshop Team
We recently booked a car we had bought from Sytner Select Bristol into their Warrington branch for some minor warranty items as that was the nearest service workshop to us. Very impressed with the service received and would particularly thank Adam Lucsack in the Service Team for his prompt and efficient attention. Highly recommended.

Reply from Sytner Group - Sytner Select Warrington
Chris and Nathan were really helpful!
Chris and Nathan were really helpful at Sytner in Warrington! A really easier and quick process

Reply from Sytner Group - Sytner Select Warrington
When i enquired about the vehicle i was…
When i enquired about the vehicle i was interested in, all the information i needed was handed to me with no problems. I requested a video, which was very helpful and helped me to make a decision to see the vehicle in person. When i arrived the next day, the vehicle was exactly as i seen in the video. The customer service was efficient and professional from Lachlan, Connor and Gabbi!
Great experience

Reply from Sytner Group - Sytner Select Warrington
All very helpful
Cass very helpful. He recorded a video of the car for me and was very helpful when I called into the sales team after searching for a car online. Then when I came in to collect the car the next day I was greeted and assisted by Mohammed and Joe both also very helpful and knowledgeable. I had never driven automatic before. Mohammed put me at ease and guided me during the test drive. Very good car buying experience. I will defo be buying my next car from Sytner. Very good experience all round.

Reply from Sytner Group - Sytner Select Warrington
I recently bought a car from Sytner…
I recently bought a car from Sytner select Warrington.
On arrival to view the Car we were greeted by Mohammed who was very knowledgeable and not pressured in any way.
He was very helpful and I would highly recommend this company.

Reply from Sytner Group - Sytner Select Warrington
Very efficient and professional service…
Very efficient and professional service - would definitely recommend

Reply from Sytner Group - Sytner Select Warrington
Chris was very helpful
Chris was very helpful, no pressure salesman

Reply from Sytner Group - Sytner Select Warrington
Chris has been so helpful
Chris has been so helpful, easiest car purchase I've ever done. Thank you so much

Reply from Sytner Group - Sytner Select Warrington
Trust
Still waiting for contact about guard x did not appear to be done and products missing from bag supplied still paying for product
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