Picked my car up from sytner warrington 10/05/26 by the end of the week the engine light came on went back to sytner the next weekend only to be told they had gone and the new company hadn’t taken ov... See more
Location
Switch locationCalver Park Road, WA2 8JH Warrington, England, GB
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We found this dealership by chance, so glad we did. We were looking for an Audi and wanted automatic, which I haven't driven one for over 20 years so was a little apprensive about test driving, but R... See more
Chris and Nathan were great helping me get my new car. Chris was really knowledgeable about the cars and helped me find something that worked for my lifestyle when I was really unsure what I wanted.... See more
Company replied
Bought a car from sytner select warrington in January, with Joe and Muhammad who were excellent, no pushy sales, very friendly and approachable. Sadly it had an issue and I cannot fault the servi... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
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Calver Park Road, WA2 8JH, Warrington, England, United Kingdom
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Brilliant service provided

Reply from Sytner Group - Sytner Select Warrington
Cannot thank them enough, fantastic!
This is actually my second review, because I can't express enough how amazing the team are. I have written a review on google, but had to head over here to express further gratitude.
Fantastic experience searching and buying the car.
Had some very very minor issues with it, which were fixed so quickly and efficiently, and for that I have to commend David H- He has been so wonderful from the get go, extremely understanding and patient. I do feel like the past trauma from purchasing cars has now healed thanks to the wonderful team at Sytner Select Warrington- Thanks guys, you have all been truly great!! :'D

Reply from Sytner Group - Sytner Select Warrington
Lose the car for the DAY for a MOT
Got my MOT done here twice so far as it’s free with contract.
Having to drop the car off all day is a massive inconvenience, tried to give an employee my key and he wouldn’t take it, so ended up risking leaving it on a wheel for the staff to find later, this should be as standard that if you work there you take and look after the key.
Yes got the car back after hours and hours but the MOT only takes 45mins.

Reply from Sytner Group - Sytner Select Warrington

Reply from Sytner Group - Sytner Select Warrington
Great experience all the guys were very…
Great experience all the guys were very helpful and friendly top marks

Reply from Sytner Group - Sytner Select Warrington
We bought a stunning 2017 BWM 520d…
We bought a stunning 2017 BMW 520d touring from Joe just over a week ago.
From the moment myself and the Mrs walked in the show room, we felt comfortable being able to walk around without being hounded.
I knew the exact car I was looking for and Joe made it very easy to access and accompanied us on a test drive.
He was very chilled and very personable.
He seemed genuinely interested in what we were talking about.
The car was almost immaculate (it is 7 years old after all) - minor stone chips to be expected and a tiny mark in the rear bumper.
I can live with those.
The rest is spotless.
Very reasonable price and full Sytner BMW service history.
We were then passed to Gabi to discuss the extended warranty.
Again, there was absolutely no pressure and we had a nice long chat that Gabo again seemed genuinely interested in.
I was going through a rejection of another vehicle and couldn't 100% confirm when I could collect the car.
Not an issue.
Joe arranged for a smaller deposit to be put down and held the car for almost a week.
On arrival for collection Joe and Gabi were both busy with other customers (I called at short notice asking to collect) so Gabi printed off the documents for the extended warranty for me to read and Joe made me the best cup tea I've ever had.
The extended warranty all stacks up so we went ahead and took that out while I was there.
I'm confident I won't need it but it's back up if something does go wrong.
Overall I would 100% recommend Sytner Select Warrington for a used car and would recommend Joe's and Gabi's service.
Thanks

Reply from Sytner Group - Sytner Select Warrington
Sytner Select Warrington
Very professional, thorough and stress free service when purchasing a pre owned Audi vehicle. All options carefully explained and vehicle extremely well prepared pre sale.

Reply from Sytner Group - Sytner Select Warrington
Had a great experience buying my car…
Had a great experience buying my car luke sorted everything out and let me know where we was up to just a good place to buy a car from

Reply from Sytner Group - Sytner Select Warrington
Great Service from Start to Finish
I recently visited the Sytner Warrington site with my wife looking to trade in our old car, which we had outgrown and which had given us good service over the years.
We visited with no clue what we wanted but had a budget in mind of how much we wanted to spend.
We were met by Gabrielious who after working out what was available for our budget came up with a suggestion of vehicles that may suit our needs, he came up with three.
Swiftly and efficiently he organised the three cars for us to try and we we took each one on a test driver on by one. The result was we found our perfect car, highly polished and looking brand new, even though it was 2 years old.
We then went back inside to talk through the options and were introduced to Iosua who looks after the finance side of things, he clearly explained the finance cost with monthly payments and explained how each payment option would work with open transparency explaining how much more we would pay with finance over three four and five years. PCP with the final payment and HP options each explained in a way we could understand, no waffle or jargon.
No pressure, no pushy salesman talk, all very relaxed and professional.
So what was the result? We bought a car and picked it up 3 days later, which was our choice of course.
Gabrielious & Iosua were nothing short of superb and a great credit to Sytner, they made buying a car a pleasure, completely stress free purchase, great communication, I cannot speak more highly of the level of service they provide.
They even provided a bunch of flowers for the wife, which was a really nice touch.

Reply from Sytner Group - Sytner Select Warrington
Nice people to deal with.…
Very helpful and no pressure purchase from Sytner Select. Car purchased was an Aston Martin Vanquish 10 years old in excellent like new condition. The sale was lead by Jack Lewis who was extremely polite and a pleasure to deal with assisted by Adam. Product knowledge and car history was very helpful in making our personal decisions.
Our 4th time of purchase from Adam at Sytner Select and we still have the other three vehicles in our ownership.

Reply from Sytner Group - Sytner Select Warrington

Reply from Sytner Group - Sytner Select Warrington
Really great costumer service
Really great costumer service. Very clean and organised. Very good cars even if are used

Reply from Sytner Group - Sytner Select Warrington
Extended warranty
Had to book a repair under warranty as the locking mechanism on one of the doors in my car was faulty. Problem was quickly diagnosed and claim authorised after providing service history for the car. Issue was fixed a few days later when the new part arrived. Service department was very helpful.

Reply from Sytner Group - Sytner Select Warrington
Had my car MOT’d recently
Had my car MOT’d recently. Speedy service! Thank you for the coffee

Reply from Sytner Group - Sytner Select Warrington
Had a service done and it was a great…
Had a service done and it was a great service

Reply from Sytner Group - Sytner Select Warrington
Nathan on desk was very helpful and…
Nathan on desk was very helpful and great customer service 5 stars

Reply from Sytner Group - Sytner Select Warrington
Awful Service and no care for Consumer Rights
After purchasing my vehicle, it has had to go back to them 7 times for numerous different faults within only 6 months of having the vehicle. Of the 6 months I've had it, synter have had it back for 2 months for the repairs. When I have tried to invoke my right to refuse the vehicle under the Consumer Rights Act they have carried out and 'full' investigation within a few hours and then concluded that as the vehicle had been repaired it wasn't there problem.
They clearly know the system as they authorised their own repair without consulting me and used this as an excuse to not accept a vehicle return under the said Act despite my situation being fully defined in the Act but yet they still refuse. They will happily sell you a vehicle but any issues afterwards and your on your own. Very slow repairs (over a month for 1 problem!) and very poor service. I wish I could say the servoce manager was helpful but she was very dismissive and didn't take any care in the appauling service I had received and was more bothered about not giving the refund I am entitled to.
Clearly more about money than service, safe to say I will not be buying from here again as clearly they do not think the law to protect buyers applies to them.

Reply from Sytner Group - Sytner Select Warrington

Reply from Sytner Group - Sytner Select Warrington
Customer service at its best Jack Lewis
We were dealt with by an excellent gentlemen called Jack Lewis, who made everything so easy. He was more than helpful and never stopped assisting us despite us going between two vehicles before deciding on the one we wanted. There was never any pressure at all at any time.

Reply from Sytner Group - Sytner Select Warrington
Charlie Barry & James were excellent
Charlie Barry & James were excellent. Charlie put's no pressure on & is very helpful gives you time to go over the vehicle with no pushing from him & is great to deal with little queries via email. James also was really good to deal with & gets all in order & explains thoroughly.

Reply from Sytner Group - Sytner Select Warrington
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