Always helpful, friendly all work completed, never had any problems. Car has been serviced by mini the last 5 years. All recalls done and new egr cooler last year.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Booked my mini in for a service. Greeted at the garage and offered coffee. Service and options explained clearly. Staff very courteous. All very efficient.
My regular Mini dealership. I always feel that I'm well looked after when my car is in for servicing. All the work is explained, before, (during if required), and at the end of the service. Top C... See more
I have dealt with many dealerships recently to look to purchasing a automatic JCW and most of the dealerships could learn a thing or two from Mini Tamworth especially Richard Neal, very friendly, Prof... See more
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Kinson Drive, B78 3JH, Tamworth, United Kingdom
- 01827 309001
4.8
Excellent
578 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Experience of car service
Booked my mini in for a service. Greeted at the garage and offered coffee. Service and options explained clearly. Staff very courteous. All very efficient.
July 31, 2026
Unprompted review
Always helpful
Always helpful, friendly all work completed, never had any problems. Car has been serviced by mini the last 5 years. All recalls done and new egr cooler last year.
July 24, 2026
Unprompted review
My Regular Mini dealership
My regular Mini dealership.
I always feel that I'm well looked after when my car is in for servicing.
All the work is explained, before, (during if required), and at the end of the service.
Top Class.
July 18, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Nice helpful staff
Nice helpful staff, not pushing for sales but they helped me to make the right decision for me.
July 15, 2026
Unprompted review
Reply from Sytner Group - Sytner Tamworth MINI
Dear Richard, thank you very much for your kind words. We’re delighted to hear that our team provided helpful and unpressurised advice to assist you in making the right decision. It’s always our aim to offer a friendly, supportive experience tailored to each individual’s needs. Your positive feedback means a great deal to us, and we truly appreciate you taking the time to share your experience at Sytner Tamworth MINI. Wishing you all the best with your new car!
My experience was perfect
My experience was perfect, it was a fast service with excellent customer service. I was talked through work that could be done and when it is advised to be done by.
June 25, 2026
Unprompted review
Friendly & efficient service
June 23, 2026
Unprompted review
Very professional as always and kept me…
Very professional as always and kept me info of the work as it progressed.
June 18, 2026
Unprompted review
I love dealing with Mini Sytner
I love dealing with Mini Sytner - I have been a customer of Mini Sytner for 10 years and have never been less than thrilled with them - I would recommend them to anyone
June 10, 2026
Unprompted review
Helpful friendly and informative staff…
Helpful friendly and informative staff got my car in and completed in good time with coffee while I waited. What’s not to like! :-)
June 10, 2026
Unprompted review
Professionalism
Sytner Tamworth Mini provided exceptional and timely service. Their speed and professionalism truly stand out.
May 28, 2026
Unprompted review
Reply from Sytner Group - Sytner Tamworth MINI
Thank you very much for your kind words and positive feedback. We are delighted to hear that our team at Sytner Tamworth MINI provided you with exceptional and timely service. It is always our aim to deliver not only speedy assistance but also a professional and enjoyable experience for our customers. Your recognition means a lot to us, and we hope to continue meeting your expectations in the future. We truly appreciate you choosing Sytner Tamworth MINI.
I have dealt with many dealerships…
I have dealt with many dealerships recently to look to purchasing a automatic JCW and most of the dealerships could learn a thing or two from Mini Tamworth especially Richard Neal, very friendly, Professional & answered any questions I had, nothing was too much trouble, a credit to the team. There was no pressure at all to buy, just left me to look at the car in my own time. All cars on forecourt were is excellent condition- absolutely brilliant- I collected my car on Saturday & I love it!! Thank you so much ! Also thanks to Lucy Allen who on day of collection dealt with the handover, again very professional & explained all the cars functions. Thanks again Lisa
May 30, 2026
Unprompted review
Excellent service department
Excellent service department, knowledgeable staff with great customer service, excellent location
Reception staff very friendly, acknowledged straight away and were able to access service department straight away
May 29, 2026
Unprompted review
Helpful professional staff for car…
Helpful professional staff for car service
May 6, 2026
Unprompted review
People were efficient and friendly but…
People were efficient and friendly but the prices are much too high
May 11, 2026
Unprompted review
Had great service
Had great service, Lucy looked after me very well. They found the issue with my car, ordered the parts and fixed, no complaints from me A+
April 11, 2026
Unprompted review
Reply from Sytner Group - Sytner Tamworth MINI
Dear David, Thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that Lucy provided you with excellent service and that the issue with your car was resolved promptly. It’s always our aim to ensure our customers feel well looked after and satisfied with the work carried out. Your positive feedback means a great deal to us. We look forward to welcoming you back to Sytner Tamworth MINI in the future. Best regards, The Sytner Tamworth MINI Team
The team were very helpful and efficient
The team were very helpful and efficient
March 31, 2026
Unprompted review
Reply from Sytner Group - Sytner Tamworth MINI
Dear Peter, Thank you very much for your kind words. We are delighted to hear that our team at Sytner Tamworth MINI were both helpful and efficient during your visit. It is always our aim to provide excellent service and ensure our customers feel valued and well looked after. Your positive feedback is greatly appreciated and motivates us to maintain these high standards. We look forward to welcoming you back in the future. Best wishes, The Sytner Tamworth MINI Team
Friendly and efficient service
Friendly and efficient service, punctual staff and clean surroundings, all good. As "older" MINI enjoyers, we (my wife and I) we are sometimes a little in awe and lacking understanding of the tech content in modern cars. The centre staff were very helpful in that respect.
March 25, 2026
Unprompted review
Reply from Sytner Group - Sytner Tamworth MINI
Dear Diane, thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that you found our service friendly and efficient, and that our team were able to assist you with the modern technology in your MINI. It’s always a pleasure to support our valued customers, especially those who have enjoyed MINI for many years. We look forward to welcoming you and your wife back to Sytner Tamworth MINI in the future. Best wishes from all of us.
Lovely customer service as always.
March 23, 2026
Unprompted review
Reply from Sytner Group - Sytner Tamworth MINI
Dear Lisa, Thank you ever so much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you consistently experience lovely customer service at Sytner Tamworth MINI. It is always our aim to provide a welcoming and positive experience for all our customers. Your continued support means a great deal to us, and we look forward to welcoming you back again in the future. Warm regards, The Sytner Tamworth MINI Team
Booked in for 8am
Booked in for 8am, was seen quickly and on my way, advised during the day of additional items needed, which were approved, and ready to collect by 5pm, all washed and ready, treated with respect and Sytner team were great.
March 23, 2026
Unprompted review
Reply from Sytner Group - Sytner Tamworth MINI
Dear Dave, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner Tamworth MINI. We’re delighted to hear that you were seen promptly and that the team kept you informed throughout the day. It’s wonderful to know you felt respected and that your vehicle was ready and looking its best by the end of the day. We truly appreciate your positive feedback and look forward to welcoming you back in the future. Best regards, The Sytner Tamworth MINI Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.