Sytner Group - Sytner Wakefield 4x4 Specialist Reviews 

812
•
TrustScore 4.5 out of 5

4.6

325 Barnsley Road, WF2 6EH Wakefield, GB

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Rated 5 out of 5 stars

The best Land-rover garage I have had my services etc done, staff are friendly/helpful, easy booking. Can’t fit the life of me understand why it’s closed, I travel from York because it’s that good. G... See more

Company replied

Rated 1 out of 5 stars

After purchasing a brand new land rover discover sport, I have experienced issues with the brakes and an odd engine rattle. This is after only 800 miles. Both issues are clearly there and are obviou... See more

Company replied

Rated 5 out of 5 stars

Collection and drop off for first MOT, received both telephone call and text as a reminder, Keith the driver arrived on time and was as cheerful and polite as ever! Vehicle returned washed and vacuume... See more

Company replied

Rated 5 out of 5 stars

Service was carried out in a timely manner. Car pick up and delivery to and from home address was smooth and driver very polite. All in all an excellent service.

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • 325 Barnsley Road, WF2 6EH, Wakefield, United Kingdom

  • 01924 242422

4.6

Excellent

TrustScore 4.5 out of 5

812 reviews

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4.6

All reviews

(812)

13,379 reviews in the last 12 months

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Rated 1 out of 5 stars

I had multiple unresolved issues with…

I had multiple unresolved issues with my Land Rover at Sytner Group Wakefield. Despite several visits, some repairs were not done correctly the first time, and communication about warranty coverage has been lacking. Overall, a disappointing experience."

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Another great experience when attending…

Another great experience when attending Sytner Wakefield, Ella & Lisa have this place running like clockwork.

December 16, 2025
Unprompted review
Sytner Group - Sytner Wakefield 4x4 Specialist logo

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist

Good afternoon and thank you very much for your kind words and continued support. We’re delighted to hear that Ella and Lisa have made your visits to Sytner Wakefield Service Centre a seamless and enjoyable experience. It’s always our aim to provide excellent service and ensure everything runs smoothly for our customers. Your positive feedback truly means a lot to the whole team. We look forward to welcoming you back again soon and continuing to meet your expectations with the same high standards. Kind regards, Nick Miernik - Head of Business

Rated 5 out of 5 stars

Ella Middleton- servicing

I always have a great experience with Ella M. in the servicing department. Ella is knowledgeable, thoughtful, professional, curteous and genuine. Ella clearly has a vast wealth of experience in her role and has many transferable skills that would make her a credit to a number of roles and teams. I look forward to being taken care of by Ella again and wish her all the best. A pay rise springs to mind.

August 5, 2025
Unprompted review
Sytner Group - Sytner Wakefield 4x4 Specialist logo

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist

Good Morning Al, Thank you for your kind and thoughtful words about Ella on your recent visit to Sytner Wakefield 4x4 Specialist. We are delighted to hear that her professionalism, knowledge and genuine approach have made such a positive impression. It’s wonderful to know that her expertise and dedication stand out so clearly. Ella will be pleased to hear your compliments and good wishes. We truly appreciate you taking the time to share your experience and look forward to welcoming you back in the future. Kind regards Nick Miernik, Head of Business

Rated 5 out of 5 stars

I can’t fault their professionalism

I can’t fault their professionalism. They don’t fob you off and if something is wrong they will do their best to rectify it to your satisfaction. My wife’s Defender had some software issues. Samantha arranged for it to be fixed and Ella looked after me all the way. She kept me updated and has a pleasant smile. They even fixed another issue (at no extra cost) which I didn’t know existed. Dave and his team are a credit to their organisation. I’m delighted with the service I have received. 10/10

December 15, 2025
Unprompted review
Sytner Group - Sytner Wakefield 4x4 Specialist logo

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist

Good Morning Mutsa, Thank you for your kind words and detailed feedback for Sytner Wakefield 4x4 Specialist. We are delighted to hear that Samantha, Ella, Dave and the team provided such a professional and attentive service. It’s wonderful to know that your wife’s Defender was looked after so thoroughly and that you felt kept informed throughout. We truly appreciate your recognition of our efforts to resolve issues promptly and to your satisfaction. Your 10/10 rating means a great deal to us. Kind regards Nick Miernik, Head of Business

Rated 5 out of 5 stars

The best deal ship experience I have…

The best deal ship experience I have every had building is fantastic large car park and the staff second to none so polite and friendly also attentive wow

December 12, 2025
Unprompted review
Sytner Group - Sytner Wakefield 4x4 Specialist logo

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist

Dear Mr Moore, Thank you ever so much for your wonderful 5-star review for Sytner Wakefield 4x4 Specialist. We are absolutely delighted to hear that your experience with us was the best you have ever had. It’s fantastic to know you appreciated our building, spacious car park, and most importantly our polite, friendly and attentive staff. Your kind words truly mean a great deal to us. We look forward to welcoming you back in the future. Warm regards Nick Miernik, Head of Business

Rated 5 out of 5 stars

I have always had great service from…

I have always had great service from Sytner Wakefield over the past 2 years . Ella is always very friendly and knowledgeable

December 12, 2025
Unprompted review
Sytner Group - Sytner Wakefield 4x4 Specialist logo

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist

Good Morning Steven, Thank you very much for your kind words. We are delighted to hear that you have consistently received great service from Sytner Wakefield over the past two years. Ella will be pleased to know that her friendly and knowledgeable approach has made a positive impression. Your continued support means a great deal to us, and we look forward to assisting you with any future 4x4 needs. It’s always a pleasure to serve valued customers like yourself. Kind regards Nick Miernik, Head of Business

Rated 5 out of 5 stars

what can i say

what can i say, amazing service every single time, credit to Lisa and Ella, ive owned range rovers for many years and have used several different dealerships however none come anywhere close to Wakefield, credit to the business, keep it up. no doubt will see you again very shortly (hopefully for routine things only)

December 12, 2025
Unprompted review
Sytner Group - Sytner Wakefield 4x4 Specialist logo

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist

Good Morning Saeed, Thank you for your fantastic review and kind words. We’re delighted to hear that Lisa, Ella, and the whole team have consistently provided you with such excellent service. It’s wonderful to know that Sytner Wakefield 4x4 Specialist stands out among the dealerships you’ve experienced over the years. Your continued trust means a great deal to us, and we look forward to welcoming you back soon. Thanks again for your support and loyalty. Kind Regards, Samantha Beighton, Customer Experience Manager

Rated 5 out of 5 stars

Very pleasant experience at your…

Very pleasant experience at your Wakefield branch from booking my vehicle in for repair to dropping off, curtesy car waiting and picking my car. Excellent service.

December 9, 2025
Unprompted review
Sytner Group - Sytner Wakefield 4x4 Specialist logo

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist

Good Morning Mr Ali, Thank you very much for your kind words and for taking the time to share your experience at Sytner Wakefield 4x4 Specialist. We are delighted to hear that the entire process, from booking your vehicle in to collecting it, was smooth and that the courtesy car met your needs. Providing excellent service is very important to us, and your positive feedback is greatly appreciated. We look forward to welcoming you back in the future. Kind regards Nick Miernik, Head of Business

Rated 5 out of 5 stars

Brilliant service yet again from Sytner…

Brilliant service yet again from Sytner Wakefield.
Ella walked me painlessly through my Service experience from conception to completion with professional gusto.
An extended family like affair, with doting above and beyond attention delivered throughout.
Well done Sytner and a huge thumbs up to Ella.

December 11, 2025
Unprompted review
Sytner Group - Sytner Wakefield 4x4 Specialist logo

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist

Good Morning Neil, Thank you for your wonderful review. We are delighted to hear that Ella provided such a seamless and professional service experience, making you feel part of the extended family. Your kind words about the attention and care you received mean a great deal to us. It’s always our aim to deliver above and beyond, and your feedback truly honours the team’s efforts. We very much appreciate your continued support and look forward to welcoming you back to Sytner Wakefield. Kind Regards, Samantha Beighton, Customer Experience Manager

Rated 5 out of 5 stars

Excellent service from sytner Wakefield…

Excellent service from sytner Wakefield especially from Ella, she booked my vehicle in, preempted the issue and ordered the parts so that my vehicle was fully repaired in 24 hours. Excellent service and highly recommended...ask for Ella.

December 11, 2025
Unprompted review
Sytner Group - Sytner Wakefield 4x4 Specialist logo

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist

Good Morning Mark, Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that Ella provided such excellent service and that your vehicle was repaired promptly. It’s always our aim to offer a seamless and efficient experience, and your recommendation means a great deal to us. We truly appreciate your support and look forward to assisting you again in the future. Thank you once again for choosing Sytner Wakefield. Kind Regards, Samantha Beighton, Customer Experience Manager

Rated 5 out of 5 stars

We dealt with Ella on this occasion and…

We dealt with Ella on this occasion and she like all the staff was very helpful and accomodating, she kept us informed of what was happening and fitted us in at a time to suit us. We will definatly buy anther car from this garage.

December 5, 2025
Unprompted review
Sytner Group - Sytner Wakefield 4x4 Specialist logo

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist

Good Morning Shirley, Thank you very much for your kind words for Sytner Wakefield 4x4 Specialist. We are delighted to hear that Ella and the team provided you with helpful and accommodating service throughout your visit. It’s wonderful to know you felt well informed and that we could fit you in at a convenient time. Your support means a great deal to us, and we look forward to welcoming you back when you decide to purchase your next car. Kind regards Nick Miernik, Head of Business

Rated 5 out of 5 stars

Great service start to finish…

Great service start to finish at Sytner Wakefield. We dealt with both Frantz and Sam and had an exceptional service from both of them when buying our car. I know I’m in good hands if need to come back for any advice or any help where needed regarding the car! Very happy with the service we received and how friendly the staff are too! Thank you again!

November 26, 2025
Unprompted review
Sytner Group - Sytner Wakefield 4x4 Specialist logo

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist

Good Morning Hannah, Thank you so much for your kind words and fantastic review. We’re delighted to hear that Frantz and Sam provided you with an exceptional service throughout your car purchase at Sytner Wakefield 4x4 Specialist. It’s wonderful to know you feel confident returning to us for any advice or assistance in the future. We truly appreciate your recognition of our friendly team and are thrilled you had such a positive experience with us. We look forward to welcoming you back whenever you need us. Kind regards Nick Miernik, Head of Business

Rated 5 out of 5 stars

Great Service

Quick response & repair, clear & regular communications

November 21, 2025
Unprompted review
Sytner Group - Sytner Wakefield 4x4 Specialist logo

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist

Good Afternoon Morgan, Thank you very much for your kind words and for taking the time to share your experience with Sytner Wakefield 4x4 Specialist. We are delighted to hear that you appreciated our quick response, efficient repair service and clear, regular communications throughout. It is always our aim to provide a seamless and reassuring experience for our customers. Your positive feedback is greatly valued and motivates us to maintain the highest standards. We look forward to assisting you again in the future. Kind regards Nick Miernik, Head of Business

Rated 5 out of 5 stars

Ella was amazing

Ella was amazing. I had a stressful breakdown situation. She was calming and made all my worries disappear. Fabulous person and a credit to your organisation

November 25, 2025
Unprompted review
Sytner Group - Sytner Wakefield 4x4 Specialist logo

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist

Good Afternoon and thank you so much for your kind words for Sytner Wakefield 4x4 Specialist. We are delighted to hear that Ella was able to support you during such a stressful time and help put your worries at ease. It’s wonderful to know that her calm and caring approach made a positive difference. Ella is indeed a valued member of our team, and your feedback is a great encouragement to us all. We truly appreciate you taking the time to share your experience with us. Kind regards Nick Miernik, Head of Business

Rated 5 out of 5 stars

We've recently bought our new car from…

We've recently bought our new car from here and have had great service from start to finish. We went into looking to size down our car as we no longer needed a 7 seater, but still needed something with plenty of room. We met a sales executive there called Paul who helped us find the perfect car for us, he listened to what we needed and was really friendly. We can be a bit picky but he was really understanding of our needs. Thank you! Definitely recommend if your looking to get your next car and want some friendly great service from every member of staff you meet.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. On arrival we felt comfortable and relaxed with the reception staff who were very efficient.
The sales team were all very friendly and courteous and although we dealt primarily one person (Neil) all others were more than happy to chat and explain things both about our enquiry and other aspects of the business and cars in the showroom.
Would recommend them as a professional team.

November 15, 2025
Rated 2 out of 5 stars

My car is very low mileage for its age but the service does not take account

My car is very low mileage for its age so there was no need in my view to perform very high costs aspects of the service so I only asked for those elements of the service that I felt were needed. There was no warranty implications because of the age of the vehicle. Unfortunately because I omitted items my SERVICE REQUIRED warning light was not reset even though I specifically asked that it be reset.

November 11, 2025

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