The best Land-rover garage I have had my services etc done, staff are friendly/helpful, easy booking. Can’t fit the life of me understand why it’s closed, I travel from York because it’s that good. G... See more
Company replied
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The best Land-rover garage I have had my services etc done, staff are friendly/helpful, easy booking. Can’t fit the life of me understand why it’s closed, I travel from York because it’s that good. G... See more
Company replied
After purchasing a brand new land rover discover sport, I have experienced issues with the brakes and an odd engine rattle. This is after only 800 miles. Both issues are clearly there and are obviou... See more
Company replied
Collection and drop off for first MOT, received both telephone call and text as a reminder, Keith the driver arrived on time and was as cheerful and polite as ever! Vehicle returned washed and vacuume... See more
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Service was carried out in a timely manner. Car pick up and delivery to and from home address was smooth and driver very polite. All in all an excellent service.
Company replied
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
325 Barnsley Road, WF2 6EH, Wakefield, United Kingdom
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I had multiple unresolved issues with my Land Rover at Sytner Group Wakefield. Despite several visits, some repairs were not done correctly the first time, and communication about warranty coverage has been lacking. Overall, a disappointing experience."
Another great experience when attending Sytner Wakefield, Ella & Lisa have this place running like clockwork.

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
I always have a great experience with Ella M. in the servicing department. Ella is knowledgeable, thoughtful, professional, curteous and genuine. Ella clearly has a vast wealth of experience in her role and has many transferable skills that would make her a credit to a number of roles and teams. I look forward to being taken care of by Ella again and wish her all the best. A pay rise springs to mind.

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
I can’t fault their professionalism. They don’t fob you off and if something is wrong they will do their best to rectify it to your satisfaction. My wife’s Defender had some software issues. Samantha arranged for it to be fixed and Ella looked after me all the way. She kept me updated and has a pleasant smile. They even fixed another issue (at no extra cost) which I didn’t know existed. Dave and his team are a credit to their organisation. I’m delighted with the service I have received. 10/10

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
The best deal ship experience I have every had building is fantastic large car park and the staff second to none so polite and friendly also attentive wow

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
I have always had great service from Sytner Wakefield over the past 2 years . Ella is always very friendly and knowledgeable

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
what can i say, amazing service every single time, credit to Lisa and Ella, ive owned range rovers for many years and have used several different dealerships however none come anywhere close to Wakefield, credit to the business, keep it up. no doubt will see you again very shortly (hopefully for routine things only)

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Very pleasant experience at your Wakefield branch from booking my vehicle in for repair to dropping off, curtesy car waiting and picking my car. Excellent service.

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Brilliant service yet again from Sytner Wakefield.
Ella walked me painlessly through my Service experience from conception to completion with professional gusto.
An extended family like affair, with doting above and beyond attention delivered throughout.
Well done Sytner and a huge thumbs up to Ella.

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Excellent service from sytner Wakefield especially from Ella, she booked my vehicle in, preempted the issue and ordered the parts so that my vehicle was fully repaired in 24 hours. Excellent service and highly recommended...ask for Ella.

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Such a friendly team, going above and beyond- was my first time visiting but wont be my last.
Thank you :-)
We dealt with Ella on this occasion and she like all the staff was very helpful and accomodating, she kept us informed of what was happening and fitted us in at a time to suit us. We will definatly buy anther car from this garage.

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Great service start to finish at Sytner Wakefield. We dealt with both Frantz and Sam and had an exceptional service from both of them when buying our car. I know I’m in good hands if need to come back for any advice or any help where needed regarding the car! Very happy with the service we received and how friendly the staff are too! Thank you again!

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Quick response & repair, clear & regular communications

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Car was collected and returned to my house as I was working. Keith was lovely who collected it and arranged for a full wax and vac when it was there. Fabulous service.
Ella was amazing. I had a stressful breakdown situation. She was calming and made all my worries disappear. Fabulous person and a credit to your organisation

Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
We've recently bought our new car from here and have had great service from start to finish. We went into looking to size down our car as we no longer needed a 7 seater, but still needed something with plenty of room. We met a sales executive there called Paul who helped us find the perfect car for us, he listened to what we needed and was really friendly. We can be a bit picky but he was really understanding of our needs. Thank you! Definitely recommend if your looking to get your next car and want some friendly great service from every member of staff you meet.
Visited the show room stunning cars, we haven't purchased yet but we intend to. Paul Johnson Sales was amazing.
Friendly and helpful. On arrival we felt comfortable and relaxed with the reception staff who were very efficient.
The sales team were all very friendly and courteous and although we dealt primarily one person (Neil) all others were more than happy to chat and explain things both about our enquiry and other aspects of the business and cars in the showroom.
Would recommend them as a professional team.
My car is very low mileage for its age so there was no need in my view to perform very high costs aspects of the service so I only asked for those elements of the service that I felt were needed. There was no warranty implications because of the age of the vehicle. Unfortunately because I omitted items my SERVICE REQUIRED warning light was not reset even though I specifically asked that it be reset.
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