The best Land-rover garage I have had my services etc done, staff are friendly/helpful, easy booking. Can’t fit the life of me understand why it’s closed, I travel from York because it’s that good. G... See more
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After purchasing a brand new land rover discover sport, I have experienced issues with the brakes and an odd engine rattle. This is after only 800 miles. Both issues are clearly there and are obviou... See more
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Collection and drop off for first MOT, received both telephone call and text as a reminder, Keith the driver arrived on time and was as cheerful and polite as ever! Vehicle returned washed and vacuume... See more
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Service was carried out in a timely manner. Car pick up and delivery to and from home address was smooth and driver very polite. All in all an excellent service.
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Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
325 Barnsley Road, WF2 6EH, Wakefield, United Kingdom
- 01924 242422
4.6
Excellent
812 reviews
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Standard MOT, but disappointing customer service otherwise
Carried out the MOT as standard, but refused to reset the service indicator warning as I’d had the car serviced elsewhere, even though this was before the warning indicator started to show. I felt that it was a simple request, but it was flatly refused, so I won’t return for any further work.
October 27, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Morning John, thank you for taking the time to share your feedback but we’re sorry to hear that you were disappointed with your recent visit. We understand how frustrating it must have been to have your MOT completed but not have the service indicator reset - unfortunately we are only able to reset the service light when the vehicle has been serviced within our workshop. This ensures we can verify that all required service items have been completed to the manufacturer’s standard and maintain the accuracy of your vehicle’s service record on JLR Systems. We appreciate that your request may have seemed simple, and we’re sorry this left you feeling let down. We never want a customer to leave unhappy so if you would like to discuss this further or if there’s anything we can do to help please feel free to contact me directly at samanthabeighton@sytner.co.uk. Thank you again for your feedback, and we do hope you might reconsider visiting us in the future. Kind regards, Samantha Beighton - Customer Service Manager
No delay between arrival at dealership…
No delay between arrival at dealership and taking keys etc.
I was kept informed of progress re servicing.
Car ready on time agreed
October 28, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Afternoon Gill, thank you very much for your positive feedback. We are delighted to hear that your experience at Sytner Wakefield 4x4 Specialist was smooth, with no delay upon arrival and that you were kept well informed throughout the servicing process. Your kind words are greatly appreciated, and we hope to continue providing you with excellent service in the future. Best regards, Nick Miernik - Head of Business
Helpful efficient staff.
October 28, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Dear John, Thank you very much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you found our staff helpful and efficient. It is always our aim to provide excellent service and ensure our customers feel valued throughout their experience. Your positive feedback is greatly appreciated and motivates us to maintain the high standards we strive for. We look forward to welcoming you back to Sytner Wakefield 4x4 Specialist in the future. Best regards, Nick Miernik - Head of Business
Good as always but communication about…
Good as always but communication about when car is ready on day 2 could have been improved
October 3, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning Mrs Blackbourn, Thank you for taking the time to leave us a review. We are pleased to hear that you had a good experience with us at Sytner Wakefield 4x4 Specialist. We appreciate your feedback regarding the communication on the second day and we will take this into consideration to improve our services. We apologise for any inconvenience this may have caused and we will work to ensure better communication in the future. We look forward to seeing you again. Kind regards Nick Miernik, Head of Business
An exemplary firm to do business with
We have dealt with Sytner and the previous occupants of this site since it was built in 1998
We have bought over 30 new vehicles from them and consider them to be exemplary in every respect.
Thank you from John and Irene Denton
October 1, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning John and Irene, Thank you for your kind words for Sytner Wakefield 4x4 Specialist. We are honoured to have earned your trust and loyalty over the years. It has been a pleasure serving you and we are grateful for your continued support. We strive to provide an exemplary service to all our customers and we are delighted to hear that we have met your expectations. We look forward to continuing our relationship with you and providing you with the best 4x4 vehicles. Kind regards Nick Miernik, Head of Business
Great service by Oliver Adams when we…
Great service by Oliver Adams when we were buying our Range Rover. Everything ran quickly & smoothly.
Thanks Olly.
September 19, 2025
Unprompted review
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning John, Thank you for your kind words. We are delighted to hear that you had a great experience with Oliver Adams at Sytner Wakefield 4x4 Specialist. Our team takes pride in providing a efficient and smooth service to our customers, and we are glad that Olly was able to assist you with your Range Rover purchase. We appreciate your support and look forward to serving you again in the future. Kind regards Nick Miernik, Head of Business
1st class service
1st class service, got me the vehicle I wanted at a great price, the staff were attentive and obliging, I would definitely buy from there again.
Big thank you to Mark and Richard.
September 29, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning Mrs McNulty, Thank you for your glowing review. We are delighted to hear that you had a 1st class experience at Sytner Wakefield 4x4 Specialist. Our team takes great pride in providing an attentive and obliging service to our customers. We are thrilled that we were able to get you the vehicle you wanted at a great price. It would be an honour to have you as a returning customer in the future. Kind regards Nick Miernik, Head of Business
Local dealer with great service stay away from central bookings it ineffective and drawn out
Although part of the wider Sytner group I would recommend booking your service directly through the local dealer I found it efficient and simple.
Trying to deal with the central bookings team is very drawn out and difficult to follow up
September 25, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Afternoon Chris, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a positive experience with our Sytner Wakefield 4x4 Specialist. Thank you for your feedback with regards to the Central Bookings Team we will be sure to pass this on to ensure this is addressed. We strive to make the process as efficient and simple as possible for our customers and we look forward to serving you again in the future. Kind regards Nick Miernik, Head of Business
Excellent service on every aspect
Excellent service on every aspect
Particularly Ella
September 23, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Afternoon Simon, Thank you for your kind words. We are delighted to hear that you had an excellent experience with our team at Sytner Wakefield 4x4 Specialist. We take great pride in providing an excellent service to all our customers, and we are glad that Ella made your visit special. We will make sure to pass on your compliments to her and we look forward to serving you again in the future. Kind regards Nick Miernik, Head of Business
All good everyone helpful especially…
All good everyone helpful especially Nick Oliver and the receptionists.
September 15, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning Mrs Ellis, Thank you for your kind words. We are delighted to hear that you had a positive experience at Sytner Wakefield 4x4 Specialist. Our team takes great pride in providing an excellent customer service, and we are pleased to hear that Nick, Oliver and our Reception Team were helpful during your visit. We appreciate your feedback and will continue to strive for excellence in all aspects of our business and we look forward to serving you again in the future. Kind regards Nick Miernik, Head of Business
A fantastic service as always
A fantastic service as always, Talea took the time to understand my concerns and relay that to the team who carried out the work in a very high standard, the car was fully cleaned and the Bodyshop did a great job of polishing all the little scuffs out while on site, so a big thanks to Lisa & Andrew, I look forward to seeing them again in January on my other vehicles, Many Thanks Team Wakefield
September 9, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Afternoon Cheryl, Thank you for your glowing review. We are delighted to hear that you had a fantastic experience at Sytner Land Rover Wakefield. Our team takes great pride in providing a top-notch service and we are pleased that Talea was able to address your concerns and ensure that the work was carried out to a high standard. We are also glad that our Bodyshop team were able to polish out any scuffs on your car. We look forward to seeing you again in January for your other vehicles. Kind regards Nick Miernik, Head of Business
We had excellent support from Ellie in…
We had excellent support from Ellie in service after our car failed it’s MOT and we were stuck without transport.
August 22, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good afternoon, Mr Tinker, Thank you for taking the time to leave us a 5-star review for Sytner Wakefield. We are delighted to hear that you had an excellent experience with Ellie in our service department. We understand how frustrating it can be when your car fails its MOT and leaves you without transportation. We are glad that Ellie was able to provide you with the necessary support during this time. We appreciate your kind words and we hope to continue providing you with exceptional service in the future. Best regards, Kind regards, Nick Miernik - Head of Business
Usual Excellent Standard
I had a warranty issue with a Land Rover and was seen very quickly.The service was professional,helpful and I was kept informed throughout the process.
I have always had excellent interactions with this dealership.
August 20, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Thank you for taking the time to leave us a 5-star review, Mr Pawson. We are delighted to hear that you had a positive experience with our Sytner Wakefield 4x4 Specialist dealership. It is our top priority to provide professional and helpful service to all of our customers, and we are glad to hear that we were able to assist you. We appreciate your continued support and look forward to serving you in the future. Kind regards, Nick Miernik - Head of Business
Sytner service
Sytner was well organised, efficient and easy to deal with.
Above all they got the job done
August 12, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Afternoon Stephen, Thank you for your kind words. We are delighted to hear that you had a positive experience with Sytner Wakefield 4x4 Specialist. Our team takes great pride in providing an efficient and organised service to our customers. We are glad that we were able to meet your expectations and get the job done for you. We appreciate your support and look forward to serving you again in the future. Kind regards Nick Miernik, Head of Business
Helpful and attentive
Helpful and attentive
Kept me informed of progress throughout
The service team technicians and Emily are superb
8500 pounds of business they gained for Sytner
Something they should be recognised for
Some other sites under the Sytner brand
Well not in the game tbh
August 2, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Afternoon, Thank you for taking the time to leave a positive review for Sytner Wakefield 4x4 Specialist. We are delighted to hear that our team was helpful and attentive, and that you were kept informed throughout the process. Our service team technicians and Emily are truly exceptional, and we are proud to have gained your business. We appreciate your recognition and will continue to strive for excellence. Kind regards Nick Miernik, Head of Business
Excellent service and client liaison…
Excellent service and client liaison lady we dealt with was professional and explained everything in detail.
July 23, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning and thank you for your glowing 5-star review of Sytner Wakefield 4x4 Specialist. We are delighted to hear that you received an excellent service and that our client liaison was professional and thorough in explaining everything to you. We take great pride in providing a first class service to all of our customers and it is wonderful to know that we have met your expectations. We appreciate your feedback and look forward to serving you again in the future. Kind regards Nick Miernik, Head of Business
Always a warm welcome and a friendly…
Always a warm welcome and a friendly first class service
July 23, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning and thank you for your kind words and for choosing Sytner Wakefield 4x4 Specialist. We are delighted to hear that you always receive a warm welcome and a friendly first class service from our team. It is our pleasure to provide our customers with a great experience and we are glad to know that we have met your expectations. We appreciate your support and look forward to welcoming you back in the future. Kind regards Nick Miernik, Head of Business
Friendly staff and kept up to date with…
Friendly staff and kept up to date with work carried out on the car
July 9, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning Mrs Gallacher, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that our staff at Sytner Wakefield 4x4 Specialist were friendly and kept you updated on the work being carried out on your car. We pride ourselves on providing an excellent customer service and it is always a pleasure to receive positive feedback. We hope to continue providing you with a first class service in the future. Kind regards Nick Miernik, Head of Business
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning Mr Rock, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that your experience with Sytner Wakefield 4x4 Specialist was easy, straightforward and hassle-free. Our team strives to provide an efficient and seamless service to all our customers, and we are glad to know that we have met your expectations. We appreciate your support and look forward to welcoming you back in the future. Kind regards Nick Miernik, Head of Business
Amazing from start to finish!
Amazing from start to finish even with the bad news. Talea and Jason couldn't of been better. I cannot share my thanks enough.
June 19, 2025
Unprompted review
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Afternoon Stevo, Thank you for your kind words. We are delighted to hear that you had an amazing experience with us at Sytner Wakefield 4x4 Specialist. Our team, strives to provide an exceptional service to all our customers. We are sorry to hear about the bad news, but we are grateful for your understanding and support. We appreciate your trust in us and we will continue to work hard to maintain our high standards and we hope to see you again in the future. Kind regards Nick Miernik, Head of Business
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