Sytner Group - Sytner Worcester MINI Reviews 

45
TrustScore 4.5 out of 5

4.6

Wainwright Road, Knightsbridge Park, WR4 9FA Worcester, England, GB


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Rated 5 out of 5 stars

We felt that the whole experience from start to finish ran so smoothly. Ryan looked after us very well. He was extremely professional, friendly and knowledgeable. We felt confident to go ahead wit... See more

Company replied

Rated 5 out of 5 stars

I outlined my requirements and the salesperson helped identify suitable vehicles for me. The process was seamless and the turnaround excellent. All my requirements were met and I drove my new car home... See more

Company replied

Rated 3 out of 5 stars

Although open on a Sunday staffing was very limited so only possible to look. Needed second visit to ask questions. On second visit only offered certain models in green paint finish but when we came... See more

Company replied

Rated 5 out of 5 stars

My partner and I recently order our new lease vehicles from the BMW Sytner dealership in Worcester, UK. From the moment we walked through the showroom doors we received a professional welcoming servi... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Wainwright Road, Knightsbridge Park, WR4 9FA, Worcester, England, United Kingdom

  • 01905343595

4.6

Excellent

TrustScore 4.5 out of 5

45 reviews

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4.6

All reviews

(45)

12,486 reviews in the last 12 months

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Rated 5 out of 5 stars

7th new vehicle bought from this…

7th new vehicle bought from this Worcester dealership.

I would strongly recommend the Mini brand and this outket

February 23, 2024
Sytner Group - Sytner Worcester MINI logo

Reply from Sytner Group - Sytner Worcester MINI

Thank you for your kind words, Ian! We are delighted to hear that you have purchased seven vehicles from our Worcester dealership. We are proud to offer the MINI brand and strive to provide the best customer service possible. We are glad that you have had a positive experience with us and we look forward to seeing you again soon. Thank you for your continued support and for recommending us to others.

Rated 5 out of 5 stars

Excellent customer service and ease of…

Excellent customer service and ease of purchase.

February 14, 2024
Sytner Group - Sytner Worcester MINI logo

Reply from Sytner Group - Sytner Worcester MINI

Thank you for your 5 star review of Sytner Worcester MINI. We are delighted to hear that you had an excellent experience with us. Our team works hard to ensure that our customers have a smooth and enjoyable purchase process. We are glad that you found this to be the case. We look forward to welcoming you back to Sytner Worcester MINI in the future. Thank you for your kind words and for taking the time to share your experience.

Rated 5 out of 5 stars

Purchased my Mini recently

Purchased my Mini recently, Mike & Liam were great to deal with. Smooth transaction, would use this dealership again.

February 10, 2024
Sytner Group - Sytner Worcester MINI logo

Reply from Sytner Group - Sytner Worcester MINI

Thank you for your 5 star review, We are delighted to hear that you had a smooth transaction with Mike and Liam. We strive to provide the best customer service and we are glad that you had a positive experience with us. We hope to see you again soon at Sytner Worcester MINI. If you have any questions or concerns, please do not hesitate to contact us. Thank you for choosing us and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Fantastic Professional Service

My partner and I recently order our new lease vehicles from the BMW Sytner dealership in Worcester, UK. From the moment we walked through the showroom doors we received a professional welcoming service. Thank you Kayleigh and the team for your time and professionalism in helping us reach a deal. If only more organisations treated clients like you do. Thank you.

January 11, 2024
Unprompted review
Sytner Group - Sytner Worcester MINI logo

Reply from Sytner Group - Sytner Worcester MINI

Thank you for your kind words, Ashes. We are delighted to hear that you and your partner had a great experience at Sytner Worcester. We strive to provide the best customer service and it's great to hear that we achieved this. We are so pleased that Kayleigh and the team were able to help you reach a deal and that you felt welcomed. We hope to see you again soon. Thank you for choosing Sytner Worcester.

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