The speed at which Sytner were able to source the perfect spec car was very impressive. However, the service after this point was simply wonderful. Kris and particularly Emily were fantastic at walkin... See more
Company replied
Location
Switch locationWainwright Road, Knightsbridge Park, WR4 9FA Worcester, England, GB
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I cannot fault the staff at Sytner Worcester. They were very accommodating and went out of their way to make sure I was entirely happy with my experience buying my car. A massive thank you to Michae... See more
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Bought my first mini from this garage in 2020 and received great service back then - nothing has changed over the 6 years. Staff were extremely helpful, from the first day we visited, to the handful o... See more
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Although open on a Sunday staffing was very limited so only possible to look. Needed second visit to ask questions. On second visit only offered certain models in green paint finish but when we came... See more
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Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Wainwright Road, Knightsbridge Park, WR4 9FA, Worcester, England, United Kingdom
- 01905343595
4.7
Excellent
49 reviews
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Great service
I had a mini dash cam fitted at my local branch in Worcester great service made fantastic job polite and helpful staff car came back really clean.
Thanks the team.
April 8, 2024
Unprompted review
Reply from Sytner Group - Sytner Worcester MINI
Thank you for your kind words, Martin! We are delighted to hear that you had a great experience with us at Sytner Worcester MINI. Our team works hard to ensure that our customers receive the best service possible, and we are pleased that you were satisfied with the work we did for you. We are also glad that you found our staff to be polite and helpful. We take pride in our work and strive to make sure that our customers leave with a smile. Thank you for your review and for choosing Sytner Worcester MINI.
Reply from Sytner Group - Sytner Worcester MINI
Thank you for your kind words, Mr Beardmore. We are delighted to hear that Emma Gatfield provided you with excellent service. At Sytner Worcester MINI, we strive to ensure that all of our customers receive the highest level of service and we are pleased that Emma was able to meet your expectations. We value your feedback and we hope to see you again soon.
I felt that my sales person Michaela…
I felt that my sales person Michaela had the right level of contact with me. I never felt chased but I did feel supported and valued. She and her boss went out of their way to find a car that fitted my requirements and we agreed a fair price for a compromise. Very professional.
March 19, 2024
Reply from Sytner Group - Sytner Worcester MINI
Thank you for your kind words, Christine. We are delighted to hear that you had a positive experience with Michaela and her team. We strive to ensure that all of our customers feel supported and valued, and it is wonderful to hear that we achieved this with you. We are glad that we were able to find a car that met your requirements and that you were happy with the price. We look forward to seeing you again soon.
Excellent Service by Salesman James…
Excellent Service by Salesman James Noyce throughout the Purchase of my New John Works Cooper Automatic Mini.
Kind Regards
Jonathan Dyke.
March 18, 2024
Reply from Sytner Group - Sytner Worcester MINI
Thank you for your kind words, Mr Dyke. We are delighted to hear that you had an excellent experience with our Salesman James Noyce when purchasing your new MINI John Works Cooper Automatic. We strive to provide the best customer service and it is great to hear that we have achieved this. We hope you enjoy your new car and we look forward to seeing you again soon. Thank you for choosing Sytner Worcester MINI.
7th new vehicle bought from this…
7th new vehicle bought from this Worcester dealership.
I would strongly recommend the Mini brand and this outket
February 23, 2024
Reply from Sytner Group - Sytner Worcester MINI
Thank you for your kind words, Ian! We are delighted to hear that you have purchased seven vehicles from our Worcester dealership. We are proud to offer the MINI brand and strive to provide the best customer service possible. We are glad that you have had a positive experience with us and we look forward to seeing you again soon. Thank you for your continued support and for recommending us to others.
Excellent customer service and ease of…
Excellent customer service and ease of purchase.
February 14, 2024
Reply from Sytner Group - Sytner Worcester MINI
Thank you for your 5 star review of Sytner Worcester MINI. We are delighted to hear that you had an excellent experience with us. Our team works hard to ensure that our customers have a smooth and enjoyable purchase process. We are glad that you found this to be the case. We look forward to welcoming you back to Sytner Worcester MINI in the future. Thank you for your kind words and for taking the time to share your experience.
Purchased my Mini recently
Purchased my Mini recently, Mike & Liam were great to deal with. Smooth transaction, would use this dealership again.
February 10, 2024
Reply from Sytner Group - Sytner Worcester MINI
Thank you for your 5 star review, We are delighted to hear that you had a smooth transaction with Mike and Liam. We strive to provide the best customer service and we are glad that you had a positive experience with us. We hope to see you again soon at Sytner Worcester MINI. If you have any questions or concerns, please do not hesitate to contact us. Thank you for choosing us and we look forward to seeing you again soon.
Fantastic Professional Service
My partner and I recently order our new lease vehicles from the BMW Sytner dealership in Worcester, UK. From the moment we walked through the showroom doors we received a professional welcoming service. Thank you Kayleigh and the team for your time and professionalism in helping us reach a deal. If only more organisations treated clients like you do. Thank you.
January 11, 2024
Unprompted review
Reply from Sytner Group - Sytner Worcester MINI
Thank you for your kind words, Ashes. We are delighted to hear that you and your partner had a great experience at Sytner Worcester. We strive to provide the best customer service and it's great to hear that we achieved this. We are so pleased that Kayleigh and the team were able to help you reach a deal and that you felt welcomed. We hope to see you again soon. Thank you for choosing Sytner Worcester.
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