Outstanding service from first introduction/visit to the property by Louise followed by equal support from the wider office based (Rhea) team thereafter. I was updated routinely with progress during c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Tailormade Moves have nurtured me through my recent house move, dealing with both sale and purchase. From preparing the sale details, through the viewings and offers to support with my purchase the wh... See more
Company replied
Rachel and others at Tailormade moves went out of their way to find us a rental property. There were adaptable to our needs and always friendly. An extremely professional service, they appear to be a... See more
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I called a few companies before Taliormade moves, but on contacting them, I knew they were the company for me. Katherine gave me confidence in all that they were going to offer me, and this was the c... See more
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Company details
Written by the company
Being a great estate agent is about knowing the area, the property stock and the people who live and work here. Tailormade Moves has been operating in Inverness and the surrounding area since 2013 and over the years we’ve seen the area change and thousands of properties come and go. This level of knowledge makes all the difference – we know this part of the world inside out. And we understand all aspects of buying, selling and letting houses here. But our mantra is people first, property second. Tailormade Moves never forget that people are our business. We pride ourselves on doing the right thing, at the right time with the right people.
Contact info
The Greenhouse, Beechwood Business Park, IV2 3BL, Inverness, United Kingdom
- 01463 233218
- info@tailormademoves.co.uk
- www.tailormademoves.co.uk
4.9
Excellent
483 reviews
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Replied to 100% of negative reviews
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Reply from Tailormade Moves
Thank you so much, delighted you were happy with everything! Louise and the team x
The process was very straightforward
The process was very straightforward, contracts signed and completed quickly. All in all a good service.
June 28, 2024
Reply from Tailormade Moves
Thank you for your kind review! Team TMM x
Reply from Tailormade Moves
So glad you were happy! Hope you're settling in well, Emma and the team x
Reply from Tailormade Moves
Thank you so much, good luck with everything! TMM x
Reply from Tailormade Moves
Thank you, glad to hear you were happy with everything! Team TMM x
A most agreeable result
I thought the house buying process was handled very well. The goodies bag handed over with the keys was a nice gesture
June 18, 2024
Reply from Tailormade Moves
Thank you for your lovely review, hope you're settling in well! Emma and the team x
Fantastic service with a lovely…
Fantastic service with a lovely personal approach. Managing viewing was a smooth process with great communication from the whole team.
Louise especially
June 4, 2024
Reply from Tailormade Moves
So glad to hear you were happy with everything, wishing you all the best for the future! Louise and the team x
Reply from Tailormade Moves
Thank you so much, delighted you were happy with everything! Emma and the team x
Literally couldn’t have done more!
We have just sold our house with the help of Emma. This is the second property we have sold through Emma. From beginning to end (which was very short both times!) the service is faultless. Emma manages everything with no stress to you, she always responds so quickly too. I also dealt with Ellie from the office lots re booking appointments for viewings, she was lovely and always so cheerful on the phone. I can’t recommend TMM enough.
June 3, 2024
Unprompted review
Reply from Tailormade Moves
Alana, what a lovely review! Thank you so much for coming back and trusting us once more, delighted to hear you were happy with everything! Good luck for the future, Emma and the team x
Fantastic service!!
Emma was super from the start of our buying process and right throughout my selling process. Could not rate Tailormade Moves high enough. Thanks :)
June 4, 2024
Reply from Tailormade Moves
Dear Sarah, so happy we got you the perfect home and honoured you used ourselves to sell. Wishing you every happiness, Emma and the team x
Brilliant Service!
Emma at the viewing and verbal offer stage was brilliant. Knowledgeable about the property and any questions she need more info got straight back to us.
June 4, 2024
Reply from Tailormade Moves
Thank you for your kind review, hope you're happy in your new home! Emma and the team x
Great service
Louise was fantastic, she was easily contactable, reliable and kind. A very pleasant experience and miles above other agents in the city.
June 4, 2024
Reply from Tailormade Moves
Thank you so much Anna for the lovely review! It was such a pleasure meeting you both and the girls! I am sure you will be very happy in Inverness! Best wishes louise x
After selling our previous home with…
After selling our previous home with Tailor-made, when recently my Mother's house had to be sold there was no doubt with regard to which selling agent I would use. Again they came up trumps!
May 24, 2024
Reply from Tailormade Moves
So glad to hear you were happy with everything, thank you! Emma and the team x
We had a fantastic experience with…
We had a fantastic experience with Tailormade Moves. At every turn they were helpful, attentive, responsive and lovely. Special mentions go to Rachel, Innes, Emily and Morna for going above and beyond to help with our difficult move from London to Inverness, sorting a video viewing for us and answering all our worried questions. We were so pleased with the flat we got and the service they provided. Thank you!
May 24, 2024
Reply from Tailormade Moves
What a lovely review, thank you so much for such kind words! Delighted to hear you were happy with everything. Rachel and the team x
Tailormade Go Above and Beyond!
Tailormade go above and beyond, the whole process for us selling was effortless and I’m very pleased we chose them. Would use again in future without question! Emma was amazing and nothing was a trouble!
May 20, 2024
Reply from Tailormade Moves
Thank you so much, so delighted to hear you were happy with everything! Emma and the team x
This is the 2nd time we ve used…
This is the 2nd time we ve used Tailormade Moves. Both times to sell a deceased family members property. They are "the best"....both times finding a suitable buyer within 2 weeks. We were kept up to date the whole process. Very friendly & professional at all times
May 20, 2024
Reply from Tailormade Moves
Aww Alison! Thank you for the lovely review! It has been such a pleasure dealing with both of the houses for you! Who knew we would be breaking records with the last one!!! Thank you for letting me see in your home which will always be special to my family! Love and best wishes Louise and all at TMM xxx
Reply from Tailormade Moves
Thank you so much, good luck in your new home! Rachel and the team x
Reply from Tailormade Moves
Thank you so much, delighted to hear you were happy with the service! Emma and the team x
Property was sold quickly and I didn't…
Property was sold quickly and I didn't have to do a thing. Emma was fantastic and went above and beyond .providing an excellent service.
May 14, 2024
Reply from Tailormade Moves
Thank you so much, take good care of yourself and hopefully see you soon! Emma and the team x
Friendly and professional
Friendly, helpful and professional staff who ensured that our purchase went very smoothly.
May 14, 2024
Reply from Tailormade Moves
Thank you so much, good luck to your Mum in her new home! Louise and the team x
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