Telitec Connections SL Reviews 

Called them Monday morning that my fiber cable is broken. Within 48 hours they need send someone to look and then they have 72 hours to repair they told me praid by phone......... when I was with Vodafone I paid 1 euro extra like a company and service within 24 hours............. 5 times they told me to call back........ but I'm still waiting. Very arogant people !!!!
Better take an other company!!

I recently paid 20 euros to Telitec via their web site to top up my HIts Mobile phone. The Bank came back straight away and confirmed the transaction. However there has been nothing added to the balance on my phone. Usually the increased balance is announced immediately with a text message to the phone in question, but not this time. Hits confirm that nothing has been added and have instructed me to deal with Telitec direct but they have so far not responded to an email or to several phone calls.
I shall post the outcome....if I eventually manage to speak to Telilec.
If they explain the problem, apologize and "come good" I shall use them again......otherwise NO!

Their internet service is 3rd world. When I attempt to get support, their focus is on proving that you the customer is wrong.

Having used a few other suppliers during the past 10 years, I signed up with Telitec two years ago.
What a breath of fresh air. Their service is second to none, we have the full package, ADSL, telephone, and line rental.
Whenever there is a problem, infrequently, their Customer Service, and Technical staff are brilliant.
If only all companies in Spain followed their example.

I'm constantly amazed that anyone continues to use this two-bit company. Poor products and appalling customer service - what a combination!
Please do yourselves a favour (and save a lot of grey hairs and stress) find another telecoms provider on the Costa Blanca, not this unpleasant shower...