The value for money was excellent. We turned up a little late due to traffic but staff where understanding and helpful. We took advantage of the summer saver offer and had a game of tenpin for four... See more
Company replied
Location
Switch locationXscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA Castleford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Took our two children for a bowling session. Very good summer offer for one game of bowling plus some food for £26. Really enjoyed it, area around our lane was clean and tidy. Friendly staff on recept... See more
Company replied
Arcade machines are good and bowling lanes and setup good, the price of £6.50 for a game of bowling and a burger was ok even though didnt have any burgers left and it was a lunchtime booking but the p... See more
Company replied
Quick check in, albeit we were slightly late due to an unexpected overrun of time on the Karting experience. Easy to set up players & lanes Food can be ordered directly from lane QR code. Prompt... See more
Company replied
Company details
Written by the company
Tenpin Castleford is easy reach from all over West Yorkshire — a proper local bowling spot with big group energy. With modern bowling lanes and lane lighting, there’s room for families, groups and walk-ins throughout the week. And it’s not just bowling. Hit the pool tables, take on the arcade and settle scores the old-fashioned way. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Castleford, sorted.
Contact info
Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA, Castleford, United Kingdom
- 0333 034 6100
4.2
Great
166 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The dislike is the price party of 5…
The dislike is the price party of 5 people doing 2 games £84
The likes very smooth finding lane and only a few minutes to wait for prev customers to finish there game.
January 20, 2026
Reply from Tenpin - Castleford
Hi Neil, thank you for taking the time to leave a review of Tenpin Castleford. We appreciate your honest feedback and we will pass this on to the relevant team. Hope to see you again soon!
Take care,
Kirsty
Dissatisfied with bowling at castleford.
We had a lot of fun bowling but the reason we gave a 3 was because the finger holes were not wide enough. All the lanes were full so we couldn't swap any bowling balls with others. The lane next to us had alot of young people but they didn't have any wide finger bowling balls. Also there was alot of chips in the bowling balls. When we go out we are not very competitive, we go out to have a good laugh and lots of fun which we did but the experience could have been better
January 25, 2026
Reply from Tenpin - Castleford
Hi there, thank you for leaving feedback for Tenpin Castleford. We really appreciate you letting us know about the lack of bowling ball selection available and we will ensure this is passed on to the appropriate team for future changes. While we are glad to hear you enjoyed your visit to us, we hope your next one will be even better! Best wishes - Kaylee
Love the half price Tuesday
Love the half price Tuesday, good atmosphere. Will definitely try again
January 20, 2026
Reply from Tenpin - Castleford
Hello Samantha. We're glad you enjoyed half-price Tuesday and the atmosphere! We appreciate your feedback and look forward to your next visit. Best Wishes - Kimberley
Not enough staff serving ....
Not enough staff serving ..... receptionist tried her best ...... but the girl who served us, incorrect drinks on both occasions and was just sooo v miserable, whilst serving us.
The bowling lane didn't have working barriers for my nephew, even though booked in advance. Won't go back there.
January 17, 2026
Reply from Tenpin - Castleford
Hi Maria,
We appreciate you taking the time to share your experience. We're sorry to hear about the service issues, the incorrect drinks, and the bowling lane's barrier malfunction. We'll address the staffing and equipment concerns to improve our guest experience. If you would like to speak to someone about your experience please email customer.feedback@tenpin.co.uk using the subject "Review - Castleford" and the details and we will reach out to you. Best wishes - Clare
The building was hot
The building was hot. Boiling hot. Abandoned game as the whole group felt sick due to the heat
January 18, 2026
Reply from Tenpin - Castleford
Hi there,
We're very sorry the heat made your group feel unwell and unable to finish your game. We appreciate your feedback and will look into this. If you would like to reach out to us by email at customer.feedback@tenpin.co.uk with the subject "Review - Castleford" and the details we can get in touch to discuss this with you. Best wishes - Clare
Enjoyable game
I played two games with my 12 year old grandson and we enjoyed it very much. It helped when he could use the bumpers which meant he beat me at both games. It was his birthday so it made his day. He also beat me on karting track!
January 21, 2026
Reply from Tenpin - Castleford
Hi Gavin, thank you for the lovely 5* rating of Tenpin Castleford. It's lovely to hear you and your grandson had a brilliant time and that he enjoyed his birthday at Tenpin. We hope to see you back again for another fun time.
Take care,
Kirsty
Great night with friends
January 9, 2026
Reply from Tenpin - Castleford
Hi Iain,
Thank you for your amazing 5* review at Tenpin Castleford! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Great for a special occasion it was my…
Great for a special occasion it was my sons birthday and he loves bowling all staff where great but it is expensive to go .
January 11, 2026
Reply from Tenpin - Castleford
Hi Marie
We're glad your son enjoyed his birthday bowling. We appreciate your feedback regarding the cost and are happy that our staff provided great service for your special occasion. Best wishes - Clare
Value for money and fun, however
Value for money and fun. However,
Long queues for checking in (even though prebooked, still had to wait for a lane) and even longer wait for drinks.
Balls getting stuck regularly at the bottom of the lane and waiting an age for staff to free them.
January 10, 2026
Reply from Tenpin - Castleford
Hi Tracey
Thanks for your 3* rating and review for Tenpin Castleford.
We appreciate your feedback. We're sorry you experienced long queues and delays with drinks and lane issues. We will review our check-in process and address the lane maintenance to improve the experience for our guests. Hope to see you soon. Best wishes - Clare
Great staff friendly atmosphere manager…
Great staff friendly atmosphere manager opening the doors for people great place.
January 10, 2026
Reply from Tenpin - Castleford
Hi, Thanks for leaving a brilliant 5* rating for Tenpin Castleford. We're happy you enjoyed the friendly atmosphere and appreciate the team's efforts. Thank you for your positive feedback; it means a lot to us. Best wishes - Clare
Bowling was great
Bowling was great, could do with more separation for the next lane so my family could enjoy the experience without the feeling of being watched.
January 9, 2026
Reply from Tenpin - Castleford
Hi there, thank you for leaving Tenpin Castleford a 5* rating and review! We're glad you enjoyed bowling! We appreciate your feedback regarding lane separation and will consider ways to improve the experience for families. Thanks for your review and we hope to welcome you back again soon! Best wishes - Rosie
Polite staff bowling was fine
Polite staff bowling was fine, but a bit disappointed with the food
January 11, 2026
Reply from Tenpin - Castleford
Hi John, thanks for leaving Tenpin Castleford a 4* rating and review! We appreciate your feedback and are happy to hear that the staff were polite and you enjoyed bowling. We'll ensure your feedback regarding the food is shared with the correct teams to improve our services in the future and we hope to see you again soon! Best Wishes - Rosie
Reply from Tenpin - Castleford
Hello there, thank you for taking your time to leave us a fantastic 5* review. We are really pleased that you had a great time with us and found our team supportive at our Tenpin in Castlelford. We do hope to see you again soon. Many Thanks - Kimberley
Always love coming bowling
Always love coming bowling. Gives me and the family some quality time together. Would like to see the option of having 4 games instead of 3.
January 11, 2026
Reply from Tenpin - Castleford
Hello Lorna, Thank you for taking your time to leave us a fantastic 5* review for our Tenpin in Castleford! We are really pleased to hear that you enjoy your visits to us. We will pass your feedback onto our team. Best Wishes - Kimberley
We had a family outing for my sons…
We had a family outing for my sons birthday, we all had a great time, atmosphere was buzzing the staff was really helpful and the food and drinks were amazing.
January 2, 2026
Reply from Tenpin - Castleford
Hi Rhonda
Thanks for leaving a perfect 5* rating for Tenpin Castleford. We're happy to hear that you all had a great time celebrating your son's birthday! We appreciate your kind words regarding our atmosphere, staff, food, and drinks. Best wishes - Clare
Reply from Tenpin - Castleford
Hi Shelley
Thanks for the super 4* rating for Tenpin Castleford. We are glad to hear that you experienced fast service during your visit and hope to see again for some more fun. Best wishes - Clare
Family outing
As usual we had a good experience at Tenpin . Staff were polite and helpful the bowling areas were clean and well looked after the toilets were very clean . And we can't wait for the Wakefield venue to open
January 2, 2026
Reply from Tenpin - Castleford
Hi Michael, thank you for leaving Tenpin Castleford an excellent 5* rating. We are so pleased to hear you had a great time with us recently and we look forward to welcoming you back again soon! Best wishes - Kaylee
Bowling was good
Bowling was good, booked online for a curtain but wasnt ready for another 30 min nd not enough staff on desk as 1 staff member was running the bar and bowling desk waited 15min to get served
January 2, 2026
Reply from Tenpin - Castleford
Hi Lee, thank you for leaving feedback for Tenpin Castleford. We appreciate the feedback regarding the staffing at the front desk and we will be sure to pass this on to the appropriate team. If you would like to discuss this further, please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Castleford'. Once again, we're really sorry to hear this and we hope you'll give us another chance in the future. Best wishes - Kaylee
Lost time in the hour we paid for.
We paid for an hour's play between 4 of us, the clock ticks down and we thought we would get 2 full games in, however the pins got tangled for around 7 minutes which was sorted but we thought the clock would stop whilst this work happened, it didn't so effectively we only got around 53 minutes and couldn't finish the second game... I think the clock should be paused in these situations...also we got a pizza with barely any cheese on it.
December 30, 2025
Reply from Tenpin - Castleford
Hi there, thank you for taking the time to write a review for Tenpin Castleford! We're sorry to hear that there had been technical issues during your visit and that this had impacted your game. We really appreciate your feedback and will ensure this is passed on. If you'd like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review- Castleford'. We hope to see you again soon! Best wishes - Adelaide
Good fun way to pass 45 minutes
Good fun way to pass 45 minutes. Crazy overpriced and very noisy.
December 29, 2025
Reply from Tenpin - Castleford
Hi there, thank you for writing a review for Tenpin Castleford! We're glad to hear that you had a fun visit, and we really appreciate your feedback which we will ensure is passed on. We have some great deals available on different days of the week which can be found on our website here: https://www.tenpin.co.uk/deals/ . We hope to see you again soon! Best wishes - Adelaide
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.