Banner for Tenpin - Chichester

Tenpin - Chichester Reviews 

192
TrustScore 4.5 out of 5

4.3

Chichester Gate, Leisure Park, Chichester, PO19 8EL Chichester, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

The customer service was appalling. The reason as to why food was not allowed at the lanes is terrible customer experience and not explained at the time of booking and then the wait time for food aft... See more

Company replied

Rated 4 out of 5 stars

Polite and helpful staff.good value on drinks and karaoke had good deal on offer made it worthwhile 1.microphones didn't work and it took ages to sort as sooooo busy .but didn't spoil our fun .levi is... See more

Company replied

Rated 5 out of 5 stars

Levi made us feel welcome. His attitude contributed to the evening. We had a great time. The only glitch was the microphone. This was rather annoying. Levi sorted it out for us

Company replied

Rated 5 out of 5 stars

Chichester Tenpin is an excellent facility offering a range of activities for young and old. I often take my grandson bowling which is great fun and the offers are really good value. The staff are alw... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Chichester is easy reach from Chichester city centre, Bognor Regis, Havant and across West Sussex. With modern bowling lanes and lane lighting, it’s a top spot for families and groups looking for fun things to do in West Sussex. And it’s not just bowling. We’ve got pool tables, arcade games and a fully licensed bar with food to keep everyone happy. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Chichester, sorted.


Contact info

  • Chichester Gate, Leisure Park, Chichester, PO19 8EL, Chichester, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(192)

10,850 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great bowling facilities

Great bowling facilities, smooth bowling lanes, great variety of bowling balls.
Toilet facilities are very clean and don’t smell!
Fantastic range of food & drink options & great bowling & meal/drink deals!
Fun arcade machines & lots of them, pool tables, escape rooms, laser tag and more, this place has everything for all ages.

January 29, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hi Michelle, thank you very much for the lovely 5* review of Tenpin Chichester! We're glad you enjoyed your experience with us! It's great to hear that you had fun bowling and enjoyed your food and drinks and we can't wait to welcome you back again soon! Best wishes - Mel

Rated 4 out of 5 stars

We had fun but music v loud.

Prompt check in, friendly staff, clean venue.
We were welcomed and the set up explained. Offer to add names and side bars etc and told how to order drinks and food.

Lighting was good and we had great fun. The range of bowling balls available was good and they were also clean.

The music was too loud and you couldn’t have a conversation, so that was a shame.

We were also plonked right next to a small child bowling party. There were 6-8 year olds constantly running across us as we bowled, sitting on our side having a sulk and we had to be super careful not to clout them as we bowled. This did severely impact our enjoyment. Perhaps keep parties for one section and non parties away from them??? Or parents could control their children better!

January 24, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hi there, thank you for the 4* review for Tenpin Chichester! We are glad to hear that you enjoyed the service from our team and the venue. We really appreciate your feedback about the music and lane allocation and will ensure this is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

50% off bowling and certain drinks…

50% off bowling and certain drinks every Tuesday! You cannot complain with that.
All staff are fantastic. The host at reception to the bar staff. Very friendly. Facilities are second to non. I rate tenpin over hollywood bowl all day long. See you soon

January 27, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hello Daryl,
Thank you for taking the time to rate Tenpin Chichester 5 stars. We are delighted with your feedback and that you found the bar staff friendly and the facilities second to non. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Rated 4 out of 5 stars

Had a great time with our 3 year old

Had a great time with our 3 year old, they loved the arcades and we were at Tenpin for much longer than expected with all the activities bowling and lunch!
There was quite a long wait for lunch and not very many people sitting in the seated area and ordering relatively early - would have been good to get a heads up. Also all the lanes were grouped and mostly children due to school holidays/xmas so sharing the ramp between 2 lanes (3 at one point) slowed the game down quite a bit between 4-7 children in total needing it and waiting.

December 31, 2025
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hello Jasmine, We're glad you and your 3-year-old had a great time with the arcades, bowling, and lunch. We appreciate your feedback regarding the long wait for food and ramp sharing. We'll review the food service timing and ramp availability during peak times to improve the experience. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Karaoke

We booked one of the karaoke rooms for a group of friends.
Despite a slight delay in starting our session the time we didn’t lose any time as the timed session started when we were in the room.
All the facilities were clean and service was good despite the venue being so busy.
So much to do in this venue. We would go again.

January 17, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hi Marilyn,

Thank you for your fantastic 5* review at Tenpin Chichester! We are delighted you've had such a great time on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

The flexibility of being able to play…

The flexibility of being able to play earlier if there’s availability. The friendliness of all the staff.

January 18, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hi Patricia,

Thank you for your fantastic 5* review at Tenpin Chichester! we are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back to the venue again very soon! Best wishes- Steph

Rated 4 out of 5 stars

NO waiting which is so important ehen…

NO waiting which is so important when we visit due to having a specials needs young man with us.
But the game then stopped ,think the bowling ball got stuck ,noone was there to help quick enough before we were going to have to leave due to a melt down.
Was ok in the end think one or two staff members need to be for bowling only.
But overall ,Good.

January 17, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hello, thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Chichester. We are pleased to hear that you had no waiting time on arrival. However we are disappointed to hear that you struggled to locate a member of staff when the bowling ball become stuck. We will pass your comments onto our team. We do hope to see you again soon for a smoother experience. Many Thanks - Kimberley

Rated 5 out of 5 stars

Bowling was fine but you could do with…

Bowling was fine but you could do with a sign at the bar - queue here to order collect other end. I waited at the bar like in a pub and staff kept walking past only when I saw them serving people at the other end who arrived after me did it click - better signage

January 17, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hi Yvonne,
Thanks for taking the time to leave a 5* rating for Tenpin Chichester. We're glad you enjoyed bowling. We appreciate your feedback regarding the bar's signage. We will review the ordering process to improve clarity for our customers. Thanks for bringing this to our attention. Best wishes - Clare

Rated 5 out of 5 stars
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hi Andy, thank you for leaving Tenpin Chichester a lovely 5* rating! We appreciate you taking the time to leave us a wonderful review! We are so glad to hear our staff were helpful and friendly during your visit. We can't wait to see you again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Great day

Great time out would be better if it was more affordable

January 10, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hi Natasha,

Thank you for your fantastic 5* review at Tenpin Chichester! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Fun day

Fun day, Great atmosphere, good equipment

January 10, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hi Alan
We're glad you had a fun day with us! We appreciate your 5* rating and positive feedback regarding the atmosphere and equipment. Thanks! Best wishes - Clare

Rated 3 out of 5 stars

Bowling and customer service was great

Bowling and customer service was great, but the food. I ordered a large chips, nothing about it was large or warm. So we sent them back, only for them to come back cold. The lady on the desk told me they were fresh as she watched them being put in the basket. They must have been left at least 10 mins before being brought out if that was the case.
Also I must say the Doorman was courteous and polite, but any establishment or worse the tin pot security company they use who allow any licensed premises to have just one person on duty with no back up should get out of the industry quickly. You’re exactly the reason why the security industry has gone downhill. No reputable company would allow the staff to work like that.

January 11, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hi Gareth
Thanks for leaving a lovely 3* rating for Tenpin Chichester. We appreciate your feedback on your recent visit. We're glad you enjoyed the bowling and the doorman's service. We're sorry the chips were not up to standard and will review our food service to ensure freshness. We'll also address the security concerns you raised. If you would like to speak to us regarding this, please send an email to customer.feedback@tenpin.co.uk with the subject "Review - Chichester" and the details and we can reach out to discuss this directly. Best wishes - Clare

Rated 2 out of 5 stars

Trying to book on line for a disabled…

Trying to book on line for a disabled person is impossible. The stroppy member of staff telling me she had to move everything around because I with someone in a child in a wheel chair.was not enjoyable. No one around to ask for help when needed

January 10, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hello Caroline, thank you for taking your time to leave us a review. We are sorry to hear that your recent visit to our Tenpin in Chichester did not go as smoothly as we would have hoped. We do advise you reach out to our team via our phone lines in the future, then we can allocate the best lane for you. Our apologies - Kimberley

Rated 3 out of 5 stars

Need more staff !

The actual Bowling was great however the lack of staff means long queues as the same person has to do the bar/reception bit and the ticket exchange. Would have given 5 stars if adequate staffing

January 5, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hello Kim, Thank you for taking your time to leave us a review for our Tenpin in Chichester. We are pleased to hear that you enjoyed the bowling game with us. We are sorry to hear the waiting time that you faced. We do hope to see you again soon. Best Wishes - Kimberley

Rated 5 out of 5 stars

Needs were met

I had asked if we could have a certain area as my son struggles with crowds because of his autism and your staff member didn't even bat an eye and made the experience so easy and stress free which was really appreciated.

January 3, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hi Jackie, thank you for the fabulous 5* review of Tenpin Chichester! We're happy to hear that our staff helped make your visit stress-free. We appreciate you sharing your experience and are so glad we could accommodate your son's needs and we really hope to see you again soon! Best wishes - Mel

Rated 3 out of 5 stars

Eat and play experience

I booked the eat and play. When booking in, the receptionist asked if I would like to eat at the alley or after the game to which my boy wanted to have it at the alley. We didn’t receive the meal at the alley and so I booked another game via someone different in the hope we get the meal whilst playing that game. The receptionist only booked us on for half a game. My boy was left disappointed having only played half and not getting the meal at the alley. We then went to reception and told them we hadn’t received the food and that we will now be waiting in the restaurant part. She went to inform the kitchen staff to change it. We were still sat for another 20 minutes before someone came up to me to question what I ordered as he was told 🍕 pizza, which was wrong. Once corrected it was a further 10 minutes before getting it.

January 2, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hi Michelle, thank you very much for the 3* review of Tenpin Chichester! We appreciate you taking the time to share your experience and we're very sorry to hear about the issues with your Eat and Play booking, the meal service, and the length of your game. Your feedback is very important to us and we will be certain to pass onto the team to ensure future improvements. In the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Chichester' Best wishes - Mel

Rated 3 out of 5 stars

Don’t expect much

Slow at tills & big queue. Then got to lane and had to ask someone to set it up as they hadn’t set it ready for us to start. Pizza was the worst pizza Iv ever had, so little cheese and way too much red sauce. Bad attitude of pink hair lady at bar when saying the beer ordered was flat. Some of the bowling balls had big dents/chips in them. If we didn’t get a deal then it wouldn’t have been worth the money. Do not pay full price for this!

December 31, 2025
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hi Leanne, thank you for taking the time to leave a review of Tenpin Chichester. We are sorry to hear about your recent experience. If you would like to discuss this further, please send us an email to customer.feedback@tenpin.co.uk, with the subject as 'Review - Chichester'. Once again, we are sorry for the recent experience you had and we do hope to see you again for a much better experience.
Take care,
Kirsty

Rated 2 out of 5 stars

Communication!!!

Was told we had to wait for lane we had booked, queued again after time specified to be told we were late and it’s been ready since 3. It felt like we had to rush as they neede the lane an hr later and with an autistic child that is not going to be easy.

January 3, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hi there, thank you for taking the time to leave a review of Tenpin Chichester. We are sorry to hear that your booking was delayed when you arrived. We appreciate your honest feedback and we will ensure this is passed onto the relevant team for future improvements to be made.
Take care,
Kirsty

Rated 2 out of 5 stars

The seating area was dirty

The seating area was dirty, pizza boxes and drinks still left there and it was 11 in the morning and as it was my sons bday I was very disappointed

January 5, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hi there, thank you for taking the time to leave a review of Tenpin Chichester. We are sorry to hear that the seating area was dirty when you arrived for your visit. If you would like to discuss this further, please send us an email to customer.feedback@tenpin.co.uk, with the subject as 'Review - Chichester'. Once again, we are sorry for any inconvenience this caused and we do hope to see you again for a much better experience.
Take care,
Kirsty

Rated 5 out of 5 stars

My daughter loves bowling

My daughter loves bowling. Staff are always welcoming and friendly

January 3, 2026
Tenpin - Chichester logo

Reply from Tenpin - Chichester

Hi Michael,

Thank you for your fantastic 5* review at Tenpin Chichester! We are so please you've had such a great time and the family have all had so much fun on your recent visit to us. It's lovely to hear the staff have been so friendly and welcoming. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look