I Booked for Friday Frenzy evening expecting it to be really busy. Well what a surprise, we both walked into Valley Park Croydon, Straight to customer service & because it wasn't that busy he let us i... See more
Location
Switch locationValley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA Croydon, GB
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See what reviewers are saying
It was easy to book. Everyone had fun, we used the arcade and bar while waiting for lanes to become available. They were free by the time of our booking. Went smoothly. Only reason I have not given fu... See more
Company replied
Upon arrival there was not many people waiting to be served, great customer service at the desk, we were allocated our lane quickly. When it came to ordering drinks, very slow service and the wrong dr... See more
Company replied
TENPIN are always a pleasure to book with, they make everything easy, applying offers and discounts, ammending bookings, getting through to customer service online. Its always really easy to speak t... See more
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Company details
Written by the company
Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.
Contact info
Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, United Kingdom
- 0333 034 6100
4.1
Great
213 reviews
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Reply from Tenpin - Croydon
Hi there, thank you for the excellent 5* rating and review for Tenpin Croydon! We're so glad to hear that you enjoyed the bowling and karaoke, and we hope to welcome you back again soon! Best wishes - Adelaide
Clean and prompt great service we…
Clean and prompt great service we arrived early but was delt with promptly food arrived in good time and was enjoyed by all
February 12, 2026
Reply from Tenpin - Croydon
Hello Paul,
Thank you for taking the time to rate Tenpin Croydon 5 Stars. We are delighted with your feedback and that you had such a memorable time with us. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Great bowling
Enjoyed the bowling, went for the burger deal for the 4 of us. Played two games.
February 7, 2026
Reply from Tenpin - Croydon
Hi Laura, what a fabulous 5* review of Tenpin Croydon! We are so pleased you had a great time and got to take advantage of one of our many great deals and we can't wait to see you again soon! Best wishes - Mel
mean staff
there was a lady with black hair working there who was very rude and unhelpful, very bad staff
February 8, 2026
Reply from Tenpin - Croydon
Hi Avvynaash, thank you for leaving feedback for Tenpin Croydon. We are sorry to hear you did not have a great experience with our staff and we would like to investigate this further for you. Please could you send us an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Croydon'. Please include any other information not already here. Once again, we are very sorry to hear this and we hope you'll give us another chance in the future. Best wishes - Kaylee
Had a fun evening bowling
Had a fun evening bowling in pleasant surroundings. Smooth check in and allocated a lane ready to go. Ordered a beer from the bar direct to our lane. Everything appeared to be clean. Nice atmosphere at 5-6pm, wasn't too busy.
January 31, 2026
Reply from Tenpin - Croydon
Hello Lisa,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are delighted to hear that the centre was clean and it wasn't too busy. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
More staff needed
The bowling itself was fine but when I went to the arcade with the children afew of the games and the ticket machine broke down and it took a considerable amount of time for an attendant to cone and assist us. Like over 5 minutes each time
January 27, 2026
Reply from Tenpin - Croydon
Hi there
We appreciate you sharing your experience. We're sorry the arcade games and ticket machine weren't working properly, and that assistance took longer than expected. We'll address this to improve our service. Hope to see you soon. Best wishes - Clare
I brought my family and played 2 games…
I brought my family and played 2 games of bowling followed by a few games in the arcade, we all enjoyed the experience and would visit again, staff was friendly and helpful, and seemed a safe environment.
January 30, 2026
Reply from Tenpin - Croydon
Hi Marlon, thank you very much for the brilliant 5* review of Tenpin Croydon! We are thrilled you had a great time with your family and found you team friendly and helpful and we can't wait to see you again soon! Best wishes - Mel
The team are always polite and i had no…
The team are always polite and i had no issues with the bowling. Just need more medium black 8 balls ;)
January 27, 2026
Reply from Tenpin - Croydon
Hi Joshua, thank you very much for the lovely 5* review of Tenpin Croydon! We are thrilled you had an enjoyable visit and always find our fab team super helpful and we can't wait to welcome you back again soon! Best wishes - Mel
My friends and I did karoke we all…
My friends and I did karoke we all really loved it but wished it was longer.
February 1, 2026
Reply from Tenpin - Croydon
Hello Annie,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are delighted that you enjoyed the Karaoke so much you wish it was longer. We do hope that you visit again soon for another 5 star experience. All the best ~ Laura
Reply from Tenpin - Croydon
Hello Briony,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are delighted that you chose to spend a 18th Birthday celebration at our venue. We are thrilled that the service was quick and the atmosphere was friendly. We hope to welcome you back again soon. All the best ~ Laura
The bowling balls need to have bigger…
The bowling balls need to have bigger holes to make them easier to hold also not always many balls to choose from.
I asked if you do carers tickets and was told yes but they could not change one of our tickets over and refund the difference and I would need to go to the branch to book if we wanted a carers ticket which would not be possible to make 2 trips just to book bowling and does not help when we have a child with disabilities
January 30, 2026
Reply from Tenpin - Croydon
Hi Cat, thank you for leaving Tenpin Croydon a rating and review. We appreciate your feedback and we'll ensure the bowling ball sizes and availability are reviewed by the correct teams. We're sorry to hear about the issues you've encountered when booking a carers ticket. Please feel free to pop us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Croydon' and include the details of your visit if you'd like to discuss this further. We hope to welcome you all back again soon for a much better experience! Best wishes - Rosie
Rushed, dirty. Avoid Sunday afternoons
Had to wait 10 mins for the lane which was dirty with food wrappers and sauce. We arrived 15 mins early and reached the front of the queue 5 mins early. Initially there were due to be 4 of us but a 5th confirmed last minute so we asked to add one person. We were refused as there was a booking behind us and we were told we'd only have 10 mins per person per game. This was fair enough due to busyness at the time, although disappointing. So we should have had 80 mins to play (4 people for 2 games). After bowling 60 mins we were approached by a member of staff and told we'd need to finish within 5 mins as there were people behind us. I went to complain and we were allowed to finish our second game. By their own (tight) rules we still had 15 mins left.
A lady came to pick up empty glasses around 30 mins in and I asked her to wipe down the table. She said yes and never came back. Table and floor stayed dirty the entire time we were there. Not recommended at all. No way worth £75!
February 1, 2026
Reply from Tenpin - Croydon
Hi there, thank you for taking the time to leave a review of Tenpin Croydon. We are sorry to hear that you were unable to add an additional player on arrival. Availability is always subject to change and sometimes this is not always possible. Your feedback is important to us and we will ensure your comments are passed on so that future improvements can be made. If you did want to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review -Croydon'
Take care,
Kirsty
Awful experience
Bowling was a nice experience but young staff makes things bad. Luck of experience,no beer at 8pm, very dirty glasses - awful.
January 24, 2026
Reply from Tenpin - Croydon
Hi Jacek, thank you for the review for Tenpin Croydon! We're glad that you enjoyed the bowling but are sorry to hear that there were issues with the drinks and the service. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Reply from Tenpin - Croydon
Hi Mirela, thank you for the lovely 5* rating of Tenpin Croydon. It's great to hear that your daughter and her friends had a fun time for her birthday. Hope to see you back again soon.
Take care,
Kirsty
Reply from Tenpin - Croydon
Hi Qazi, thank you for the 5* rating and review of Tenpin Croydon. We are pleased to hear you had a great time and enjoyed your recent experience. Hope to see you again for another fun time.
Take care,
Kirsty
Pizza took 30-45 mins .
Pizza took 30-45 mins .. asked 2 times and still nothing ..
we only had the bowling for 1 hr.
5-6pm it wasn’t really that busy and no explanation why. They just said it will be ready when it’s ready.. I asked if we have it asap when we arrived … sadly I will not book this deal again.
January 23, 2026
Reply from Tenpin - Croydon
Hi Gill, thank you for taking the time to review Tenpin Croydon. We're sorry to hear that the food had taken longer than expected to arrive. So that we can discuss this with you further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Croydon' and we can pass this to the correct team to be looked into. Best wishes - Adelaide
10/10 the kids absolutely loved Tenpin…
10/10 the kids absolutely loved Tenpin bowling in Croydon valley park. The staff were friendly and very efficient.
January 16, 2026
Reply from Tenpin - Croydon
Hey Tiffany, thank you so much for the amazing 5* rating and review of Tenpin Croydon. It's great to hear that the children had a brilliant time and enjoyed themselves. Hope to see you again soon.
Take care,
Kirsty
Had a fun time
Had a fun time. Very busy. All draught beer and ciders unavailable, bottled beer of choice also ran out.
Staff were apologetic and very polite and helpful.
January 17, 2026
Reply from Tenpin - Croydon
Hi Lisa, thank you for leaving Tenpin Croydon a fabulous 4* rating and review! We're glad to hear you had a fun time! We regret that you experienced limited draught and bottled beer options. We appreciate your kind words about our staff, and we look forward to welcoming you back again soon! Best Wishes - Rosie
Reply from Tenpin - Croydon
Hi Luca,
Thank you for your amazing 5* review at Tenpin Croydon! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you to the venue again very soon! Best wishes- Steph
Birthday party
Booked for my daughter’s birthday party. Everyone had a great time & the staff were very friendly & helpful, they certainly kept the children busy for the 2 hours we were there.
Good value for the price (£18 per child) 2 games of bowling, food, balloon modelling & games run by the hosts.
January 18, 2026
Reply from Tenpin - Croydon
Hello Mark, Thank you for taking your time to leave us an amazing review. We are really pleased to hear that your daughter enjoyed her birthday celebrations with us at our Tenpin in Croydon. And that you found our team supportive throughout. We do hope to see you all again soon. Many Thanks - Kimberley
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