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Tenpin - Eastbourne Reviews 

167
TrustScore 4.5 out of 5

4.4

Broadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB


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See what reviewers are saying

Rated 5 out of 5 stars

It was a new experience for me as I have not been bowling for 40 years . There were other things there to do games and karaoke which we did . Great atmosphere and great that you didn’t have to f... See more

Company replied

Rated 5 out of 5 stars

I visited as a family, the staff were polite, friendly and helpful. It was good value for money and well organised. The areas were clean. We ordered food as part of our deal, this came quickly and... See more

Company replied

Rated 2 out of 5 stars

The accessibility getting into the Tenpin is frankly shocking. I live in Hampden Park and visited Tenpin in my wheelchair. We travelled on foot, and myself in my chair as we are very local. Does ever... See more

Company replied

Rated 5 out of 5 stars

We recently visited Eastbourne Tenpin, for a Saturday afternoon of games for two teenage boys. The centre was busy, however despite this the staff seemed content in their work and willing and ready fo... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.


Contact info

  • Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, United Kingdom

  • 0333 034 6100

4.4

Excellent

TrustScore 4.5 out of 5

167 reviews

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4.4

All reviews

(167)

10,879 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I enjoyed my the morning

I enjoyed my the morning. The building was easy to find, had a good size car park, others came on bus from town or walked from the train station. The venue and equipment was clean. The staff were professional. I will go again.

April 15, 2026
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Reply from Tenpin - Eastbourne

Hi M Clarke, thanks for leaving a rating and review for Tenpin Eastbourne! We're happy you enjoyed your morning with us. It's great to hear that you found our location convenient and the facilities and equipment clean. We appreciate your feedback regarding our team's professionalism, and we look forward to your next visit! Best wishes - Rosie

Rated 5 out of 5 stars

Great venue

Great venue

April 15, 2026
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Reply from Tenpin - Eastbourne

Hi Philip, thank you for the lovely 5* rating of Tenpin Eastbourne! We can't wait to welcome you back soon. Best wishes, Jade

Rated 3 out of 5 stars

Laser tag party

We booked for a lasertag party, which in itself was enjoyed by the kids but the organisation when we got there was a bit lacking. A previous party had overrun and no one had asked them to move on, so we had to stand about while they were asked and slowly cleared out. Leaving the staff to try and clean up around everyone and also which meant our guests started arriving before we had got ready and then despite being there 15 mins before as asked, there was no real instruction and we kept having to go and find someone to work out what happens etc having never been before. So disappointing in organisation which took away from the party a bit.

April 12, 2026
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Reply from Tenpin - Eastbourne

Hello Customer 2.
Thank you for taking the time to rate Tenpin Eastbourne 3 stars. We appreciate your feedback and are sorry the party's organization was lacking. We understand the previous party overrunning and the delayed instructions impacted your experience. We'll address this to ensure smoother transitions for future events. We hope that your next visit is a 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

My Grandson enjoyed his time there.

My Grandson enjoyed his time there.
Nice friendly staff,nice food on offer.
We had a great time playing Ten pin bowling and then a game of Table Tennis

April 9, 2026
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Reply from Tenpin - Eastbourne

Hi Caroline, thank you for the excellent 5* review for Tenpin Eastbourne! It's lovely to hear that you had a great time with your grandson and that you enjoyed the bowling, table tennis and the food. We hope to welcome you back again soon! Best wishes - Adelaide

Rated 4 out of 5 stars

Kareoke

Easy to use, good choice of songs, private use.

April 10, 2026
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Reply from Tenpin - Eastbourne

Hi there, thank you for taking the time to review Tenpin Eastbourne! It's great to hear that you enjoyed your karaoke experience, and we look forward to seeing you again soon! Best wishes - Adelaide

Rated 3 out of 5 stars

not very clean

The bowling area we had was not clean and when checking in as we prebooked we did not get a smile. Was not value for money either.

April 4, 2026
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Reply from Tenpin - Eastbourne

Hi Natasha, thank you for taking the time to review Tenpin Eastbourne! We're sorry to hear that there had been issues with the cleanliness and the service during your visit. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Eastbourne'. We hope to see you again soon for a better experience. Best wishes, Jade

Rated 5 out of 5 stars

Great fun!

We had a really lovely day at Ten Pin for my sons 18th birthday celebrations with family. We started with 9 of us playing Laser Tag, which was great fun. Then 10 of us had a game of bowling. Its been a couple of years since I bowled last but I really enjoyed the slightly upgraded feel of bowling now, with the option to take a group selfie for the screen and stuff. Felt like good value for money and everyone - from a 9 year old to a 77 year old - had a great time!

April 8, 2026
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Reply from Tenpin - Eastbourne

Hi Vicky, thank you so much for the excellent 5* review of Tenpin Eastbourne! We are really pleased to hear you had a great visit with your son's 18th birthday and enjoyed our facilities. We can't wait to see you all again soon for another 5* experience! Best wishes, Jade

Rated 5 out of 5 stars

I like how easy it is to book in

I like how easy it is to book in, that the staff are always helpful, the place is always clean, the food is lovely and the deals are a great way to save money. Look forward to going back.

April 8, 2026
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Reply from Tenpin - Eastbourne

Hi Julie, what a fabulous 5* review of Tenpin Eastbourne! We are delighted to hear you found the booking process easy, helpful & friendly staff and got to see some of the fabulous deals we have on offer! We really hope this means you would like to visit us again soon and we can't wait to welcome you back! Best wishes - Mel

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff

April 8, 2026
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Reply from Tenpin - Eastbourne

Hello Peter, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you found our team at Eastbourne nice and friendly during your visit. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Great experience bowling

Great experience bowling. Arcades are great too. A bit too strict of the token to prize exchange.

April 8, 2026
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Reply from Tenpin - Eastbourne

Hi Robert, thank you so much for the excellent 5* review of Tenpin Eastbourne! We are really pleased to hear you had a great visit and will be sure to pass these comments on! Best wishes, Jade

Rated 4 out of 5 stars

Good entertainment for kids

Good entertainment for kids
Only not so good thing was the price of it found expensive overall

April 8, 2026
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Reply from Tenpin - Eastbourne

Hi William, thank you very much for the lovely 4* review of Tenpin Eastbourne! We are delighted you had a great time and we would recommend taking a look at our deals section our our website here https://www.tenpin.co.uk/deals/ for some fabulous offers we have throughout the week! Best wishes - Mel

Rated 5 out of 5 stars

Grest staff brilliant service

Grest stafff brilliant service

April 1, 2026
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Reply from Tenpin - Eastbourne

Hi Chrissy, thank you for leaving Tenpin Eastbourne a fabulous 5* rating. We are so pleased to hear you received great service from our staff on your recent visit to us. We hope to welcome you back again soon for another great time! Best wishes - Kaylee

Rated 5 out of 5 stars

Good service, great price

Easy check in. Quick service for food and drink. Also, so much cheaper than I had expected.

April 1, 2026
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Reply from Tenpin - Eastbourne

Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Eastbourne. We are pleased to hear that you found checking in nice and simply. We are pleased to hear that you were also happy with our prices! We do hope to see you again very soon. Best Wishes - Kimberley

Rated 4 out of 5 stars

Good experience.

April 1, 2026
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Reply from Tenpin - Eastbourne

Hi Warren, thank you for the 4* review of Tenpin Eastbourne! We are so pleased you had a wonderful visit and we look forward to seeing you again soon for hopefully a 5* experience! Best wishes - Mel

Rated 4 out of 5 stars

Great fun for all the family!

Great fun for all the family!
Friendly staff and easy to book.

April 1, 2026
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Reply from Tenpin - Eastbourne

Hello, thank you very much for the brilliant 4* review of Tenpin Eastbourne! We are thrilled you had a great time with your family and found our team friendly and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel

Rated 3 out of 5 stars

Balls were very limited all racks were…

Balls were very limited all racks were empty. Long queues to check in. Bumpers weren't working correctly.

April 1, 2026
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Reply from Tenpin - Eastbourne

Hi Susan, thank you for taking the time to leave a review of Tenpin Eastbourne. We're sorry to hear of the issues you were faced with during your visit. During our busier periods, wait times can be longer than usual and we're sorry for any inconvenience this may have caused. We will pass your feedback onto the correct team.
Take care,
Kirsty

Rated 5 out of 5 stars

Good fun

We had a great time with our grandchildren. Everybody who works there are so helpful too

April 1, 2026
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Reply from Tenpin - Eastbourne

Hi Sharon, thank you for the 5* review for Tenpin Eastbourne! We're thrilled to hear that you had a great time with your family and that our team had provided a helpful service. We hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Very attentive and pleasant staff

Very attentive and pleasant staff. Whole area very clean toilets spotless which is appreciated. Food adequate for type of venue.

April 1, 2026
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Reply from Tenpin - Eastbourne

Hi Susan, thank you for the 5* review for Tenpin Eastbourne! We're so glad to hear that you enjoyed the service from our team and the venue. We really appreciate your feedback and we look forward to welcoming you back again soon! Best wishes - Adelaide

Rated 3 out of 5 stars

Not enough staff behind the jump so…

Not enough staff behind the jump so service was very slow.
Couldn’t fault staff as it wasn’t their fault

April 1, 2026
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Reply from Tenpin - Eastbourne

Hi Nick, thank you for writing a review for Tenpin Eastbourne! We're sorry to hear that the service had been slow and we will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Bowling was great fun although food…

Bowling was great fun although food with play and eat was not great very bland not impressed

April 1, 2026
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Reply from Tenpin - Eastbourne

Hi Kirsty, thank you for taking the time to leave a 5* review of Tenpin Eastbourne! We are really happy to see you enjoyed your bowling but we are very sorry to hear that your food order was not at our usual high standard! All of your feedback will be sent to the team so that improvements can be met and we really hope to welcome you back again soon! Best wishes - Mel

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