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Tenpin - Eastbourne Reviews 

167
TrustScore 4.5 out of 5

4.4

Broadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB


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See what reviewers are saying

Rated 5 out of 5 stars

It was a new experience for me as I have not been bowling for 40 years . There were other things there to do games and karaoke which we did . Great atmosphere and great that you didn’t have to f... See more

Company replied

Rated 5 out of 5 stars

I visited as a family, the staff were polite, friendly and helpful. It was good value for money and well organised. The areas were clean. We ordered food as part of our deal, this came quickly and... See more

Company replied

Rated 2 out of 5 stars

The accessibility getting into the Tenpin is frankly shocking. I live in Hampden Park and visited Tenpin in my wheelchair. We travelled on foot, and myself in my chair as we are very local. Does ever... See more

Company replied

Rated 5 out of 5 stars

We recently visited Eastbourne Tenpin, for a Saturday afternoon of games for two teenage boys. The centre was busy, however despite this the staff seemed content in their work and willing and ready fo... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.


Contact info

  • Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, United Kingdom

  • 0333 034 6100

4.4

Excellent

TrustScore 4.5 out of 5

167 reviews

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4.4

All reviews

(167)

10,879 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I like bowling

March 25, 2026
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Reply from Tenpin - Eastbourne

Hi Petra, thank you for leaving Tenpin Eastbourne a fab 4* rating. We are so pleased to hear you enjoy bowling and visiting us. We hope to welcome you back again soon! Best wishes - Kaylee

Rated 5 out of 5 stars

Wonderful Eastbourne Tenpin is the best…

Wonderful Eastbourne Tenpin is the best run bowling alley the lanes are always good and I’m there 4 days every week in leagues fantastic social place

March 25, 2026
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Reply from Tenpin - Eastbourne

Hi Timothy, thank you for the brilliant 5* review! We're delighted to hear that you have a wonderful time when visiting Tenpin Eastbourne and that you enjoy visiting with your bowling league. We can't wait to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Fantastic experience at Tenpin Eastbourne

Location is really easy to find. Staff are really friendly and made the whole experience really good

March 25, 2026
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Reply from Tenpin - Eastbourne

Hi Gareth
We're happy to hear that our location was easy to find and that our team's friendliness enhanced your experience. Thank you for your positive feedback! Best wishes - Clare

Rated 5 out of 5 stars

Excellent staff

Excellent staff, good Pizza. Made a good day out.

March 24, 2026
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Reply from Tenpin - Eastbourne

Hi Eric
We're happy to hear that our staff and pizza made your day enjoyable! Thank you for your positive feedback and for rating us five stars. Best wishes - Clare

Rated 5 out of 5 stars

Very well organised

Very well organised , helpful staff and very clean

March 14, 2026
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Reply from Tenpin - Eastbourne

Hi Jacqueline, thank you for the excellent 5* rating for Tenpin Eastbourne! We're delighted to hear that you enjoyed your visit and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide

Rated 4 out of 5 stars

Friendly, helpful staff. Great family fun

I had made an error when booking online, the guy that booked us in was very understanding & helpful.
He kindly amended the booking & we had a lovely time with the family bowling.
The bar staff were also all very friendly.

The only let down was the young security card who would not let me leave until i threw my can of coke into the dustbin.
He stood in front of my path & would not move, it was an embarrassing situation as other customers were staring at what was going. When I asked why i couldn’t take my drink with me he went on to say that in recent days there had been a huge fight in the car park.
I totally understand what is best for customers safety but his whole demeanour & delivery was awful.

December 22, 2025
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Reply from Tenpin - Eastbourne

Hi Leigh. Thank you for your fantastic 4* review at our Eastbourne location. We are pleased you've had such a great time whilst on you recent visit to us! It's great to her you found the staff so friendly. However, we are very sorry you found the security to not be very approachable, we will ensure this is passed across to the correct team to make any future improvements needed. If you would like to email customer.feedback@tenpin.co.uk and they can look into this further for you. We hope to welcome you back to the venue again very soon for hopefully a 5* service- Best wishes, Jade.

Rated 2 out of 5 stars

Bowling was fine but the Arcade was…

Bowling was fine but the Arcade was expensive my daughter and friend spent £20 on the machines to get tickets to end up with 1 Refresher bar between them which would cost 25p in a shop and the Teddy bear claw machine just drops the teddy bear back down when ever it feels like it I was told the machines is set to pay out after so many times but it has no stickers on saying it is a gambling machine

March 5, 2026
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Reply from Tenpin - Eastbourne

Hi there,

Thank you for your 2* review at Tenpin Eastbourne! We are very sorry to hear you've not had a great experience whilst on your lates visit to us. We value your feedback and will ensure this is passed across to the correct team to make any future improvements needed. Best wishes- Steph

Rated 4 out of 5 stars

Expensive but great!

Clean, fun, everything worked, food was good enough, service good, employees polite. Not quite enough small balls available, and it is crazily expensive!!

March 1, 2026
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Reply from Tenpin - Eastbourne

Hi Lisa, thank you for the 4* rating of Tenpin Eastbourne. It's great to hear that you had a fun time but felt the prices were too high. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvement.
Take care,
Kirsty

Rated 5 out of 5 stars

Professional staff, clean premises

Professional friendly staff, the facilities were very clean, which is so important

February 24, 2026
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Reply from Tenpin - Eastbourne

We appreciate your 5-star rating! We're so glad you found our staff professional and friendly. It's great to hear that you valued our clean facilities. We hope to see you again soon! - Kimberley

Rated 5 out of 5 stars

Really great family activity.

Really great family activity.
Busy but staff working hard to deliver.

February 21, 2026
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Reply from Tenpin - Eastbourne

Hello Paul, Thank you for taking your time to leave us some wonderful feedback. We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Ten pin

Nice atmosphere, friendly polite staff more then one activity available to do in one place .

February 20, 2026
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Reply from Tenpin - Eastbourne

Hello, Thank you for taking your time to leave us a great 5* review for our Tenpin in Eastbourne. We are pleased to hear that you had a great time. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Perfect !!!!

February 20, 2026
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Reply from Tenpin - Eastbourne

Hello Arina,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. We are delighted you found your time at the venue perfect. We look forward to welcoming you back again soon for another 5 Star experience. All the best ~ Laura

Rated 5 out of 5 stars

Excellent visit

Excellent visit. Plenty of parking. We got on our lane at our allotted slot. It was lovely and busy so good atmosphere. Staff are always so helpful and polite. Enjoyed a drink from the bar too.

February 19, 2026
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Reply from Tenpin - Eastbourne

Hello Mrs Elaine M Winzar,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. We appreciate your fantastic review! It's great to know you had such a positive experience, found parking easily, and enjoyed the atmosphere and helpful staff. We are glad you enjoyed your visit. We look forward to welcoming you back again soon, all the best ~ Laura

Rated 3 out of 5 stars

All good apart from the food we queued…

All good apart from the food we queued for ages and then we were given a menu and had to queue AGAIN to order the food. More readily available menus needed for people queuing to order. Also the drink was huge but the food small and not worth the money. Staff very helpful though and polite.

February 20, 2026
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Reply from Tenpin - Eastbourne

Hello Jane,
Thank you for taking the time to rate Tenpin Eastbourne 3 stars. We appreciate you taking the time to share your feedback. We're sorry the food service was slow and the portions weren't satisfactory. We will look into the menu availability and food value. We're glad you found our staff helpful. All the best ~ Laura

Rated 5 out of 5 stars

Very helpful staff as I have not been…

Very helpful staff as I have not been for a long time

February 16, 2026
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Reply from Tenpin - Eastbourne

Hi Janice
We're glad you found our staff helpful after being away for so long. We appreciate you taking the time to share your positive experience! Hope to see you soon. Best wishes - Clare

Rated 5 out of 5 stars

It was good fun

It was good fun. It was a treat for our grandson. I do find things expensive (drinks and food ). Not sure how families can afford it. By the time we paid for two games and had a couple of drinks, you are talking 60/70 pounds for a couple of hours.

February 17, 2026
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Reply from Tenpin - Eastbourne

Hi Jane
We're glad you and your grandson had fun! We appreciate your feedback regarding the costs. We'll consider your comments as we evaluate our pricing to ensure families can enjoy our offerings. Thanks for your review. Best wishes - Clare

Rated 5 out of 5 stars

Kids had a great time food was hot and…

Kids had a great time food was hot and quick

February 17, 2026
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Reply from Tenpin - Eastbourne

Hi D M, thanks for leaving a rating and review for Tenpin Eastbourne! We're happy to hear that the children had a great time and that the food was hot and quick. Thank you for your positive feedback and we hope to see you again in the future! Best Wishes - Rosie

Rated 5 out of 5 stars

Busy but fun

Attentive staff,even if food was a little long to wait for.

February 17, 2026
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Reply from Tenpin - Eastbourne

Hi Sara, than you for leaving such a great 5* review of Tenpin Eastbourne! We are really happy to see you had a great time and found our team super helpful and we take on board all of your feedback which we will be sure to pass on! We do hope you will visit us again soon and we can't wait to welcome you back! Best wishes - Mel

Rated 5 out of 5 stars

We had a really fun time

We had a really fun time. It’s not the cheapest place in the world to visit but good on a rainy day. We bowled and the took advantage of the karaoke offer of 30 mins for £10. Great fun.

February 16, 2026
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Reply from Tenpin - Eastbourne

Hi Joanne,

Thank you for your fantastic 5* review at Tenpin Eastbourne! We are delighted you've had such a great time whilst on your latest visit to us and we look forward to welcoming you to the venue again very soon! Best wishes- Steph

Rated 4 out of 5 stars

Excellent facilities

Excellent facilities. Bowling so well organised.

February 18, 2026
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hello Shirley,
Thank you for taking the time to rate Tenpin Eastbourne 4 stars. We appreciate your positive feedback and are so glad that you enjoyed our well-organized bowling facilities. Thanks for the 4-star review! We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura

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