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Tenpin - Manchester - Parrs Wood Reviews 

187
•
TrustScore 4 out of 5

3.9

Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG Manchester, GB

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See what reviewers are saying

Rated 1 out of 5 stars

I wanted to add 2 more people onto the game and was told no. staff were really unhelpful and there was spare lanes so they could have added them onto another lane. I visit tenpin a lot with my son for... See more

Company replied

Rated 5 out of 5 stars

For my very first time at Tenpin, I had an absolute blast!! I did not know what to expect, but with multiple activities under one roof, it was fun, fun, funnnn!! In the Laser Tag room, we felt like bi... See more

Company replied

Rated 4 out of 5 stars

Very noisy with the electronic games in the foyer. Also we booked for one game but were limited to one hour which meant we had to rush at the end. However the experience overall was good.

Company replied

Rated 5 out of 5 stars

My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but... See more

Company replied


Company details

  1. Bowling Alley
  2. also in
  3. Bar
  4. Escape Room Center
  5. Laser Tag Center
  6. Leisure Centre
  7. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG, Manchester, United Kingdom

  • 0333 034 6100

3.9

Great

TrustScore 4 out of 5

187 reviews

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3.9

All reviews

(187)

13,072 reviews in the last 12 months

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Rated 5 out of 5 stars

Fun with the family

We went to have some family fun with our children, They all had a brilliant time and all staff were excellent as always.

December 13, 2025
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Reply from Tenpin - Manchester - Parrs Wood

Hi Tracey, thank you for taking the time to write a review for Tenpin Parrs Wood! We're so pleased to hear that you had a great time with your family, and we look forward to welcoming you back again soon! Best wishes - Adelaide

Rated 1 out of 5 stars

Technical issues and no drinks arrived

We arrived at our lane and after the first bowl there was a technical issue. We asked 4 members if staff for help and they radioed for a reset but it didn’t work. We then asked to be moved to another lane which worked fine.
We ordered a round of drinks that never came. We were up and down to the bar but no one was there. After an hour and 15 it transpired that the order was mistakenly cancelled so we bought a round from the bar at the end of our two games. It was my birthday and not an enjoyable experience. Too many young staff and no management. I won’t bowl there again.

December 14, 2025
Tenpin - Manchester - Parrs Wood logo

Reply from Tenpin - Manchester - Parrs Wood

Hello there, thank you for taking your time to leave us some feedback for our Tenpin in Manchester. We are sorry to hear that you had a few issues during your visit with us. If you would like to discuss this further, please do reach out to us. We do hope to see you again for a much better experience. Our apologies - Kimberley

Rated 1 out of 5 stars

Had an awful experience a few months…

Had an awful experience a few months ago and was told to go in for a free game of choice and food, 3 occasions I visited the entertainment centre and got denied this request. Numerous times now I have responded back to the original email with ‘given voucher’ and all communications have been ignored.

June 14, 2025
Unprompted review
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Reply from Tenpin - Manchester - Parrs Wood

Hi Tanya, thank you for taking the time to write a review for Tenpin Parrs Wood. We're very sorry to hear that you had a previous bad experience and that you have had issues redeeming a voucher. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Parss Wood', and we can pass this to the correct team to be looked into. Best wishes - Adelaide

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