I wanted to add 2 more people onto the game and was told no. staff were really unhelpful and there was spare lanes so they could have added them onto another lane. I visit tenpin a lot with my son for... See more
Company replied
Location
Switch locationParrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG Manchester, GB
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See what reviewers are saying
For my very first time at Tenpin, I had an absolute blast!! I did not know what to expect, but with multiple activities under one roof, it was fun, fun, funnnn!! In the Laser Tag room, we felt like bi... See more
Company replied
Very noisy with the electronic games in the foyer. Also we booked for one game but were limited to one hour which meant we had to rush at the end. However the experience overall was good.
My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG, Manchester, United Kingdom
- 0333 034 6100
3.9
Great
187 reviews
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Mid week treat
Had a great deal with half price Tuesday which made the afternoon really good value for money
February 3, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hey Caroline, thank you so much for the amazing 5* rating and review of Tenpin Manchester Parrs Wood. It's great to hear you had a fun time and were able to take advantage of our Tuesday offer! We hope to see you again soon.
Take care,
Kirsty
Reply from Tenpin - Manchester - Parrs Wood
Hello Paul, Thank you for taking your time to leave us an excellent 5* review. We are thrilled to hear that you found our team friendly. We do hope to see you again soon. Many Thanks - Kimberley
Children allowed to climb on shared…
Children allowed to climb on shared bowling ball machine and coming into our alley. Limited use of bowling balls, they weren't shared amongst the lanes and couldn't use the size we wanted because of the large group next to us. Football was on and being watched by a party of children's parents so noise was overwhelmingly loud from party and adults cheering. It was too muchand we couldn't hear ourselves over the shouting.
February 1, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Francesca, thank you for taking the time to leave a review for Tenpin Manchester Parrs Wood. We're sorry to hear about the noise levels and issues with ball availability. We're also sorry to hear that your experience was negatively impacted by other groups during your visit. We will share your feedback with the relevant teams to improve our guest experience in the future. We appreciate you taking the time to share and we hope to welcome you back again for a much better experience! Best wishes - Rosie
It was dirty and too crowded
It was dirty and too crowded. The staff couldn't cope with how busy it was.
January 31, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Rachael, thank you for taking the time to review Tenpin Parrs Wood! We're sorry to hear that you found the venue too crowded and that there were issues with the cleanliness. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to see you again soon for a better experience. Best wishes - Adelaide
Reply from Tenpin - Manchester - Parrs Wood
Hey Mohib, thank you for the lovely 5* rating of Tenpin Manchester Parrs Wood. We are delighted to hear you had a great time and we hope to see you back again soon.
Take care,
Kirsty
Was quick and easy to book in and…
Was quick and easy to book in and always someone on hand to help
January 31, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi there, thank you for the 4* rating of Tenpin Manchester Parrs Wood. It's great to hear that the booking process was quick and easy for you and that the team were able to assist you when needed. Please do let us know how we can earn that last start in the future!
Take care,
Kirsty
Very good service
January 25, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hello, thank you very much for the wonderful 5* review of Tenpin Manchester Parrs Wood! We are delighted you had a great time with us and we can't wait to see you again soon! Best wishes - Mel
Very bad experience.
We had to wait 45 minutes for a lane we had booked online after being told when we checked in the lanes would be ready in 20 minutes. We had booked two as we had a large group.
Then half way thru our first game on one of the lane the reception staff removed our game. Unbeknown to us they had moved us to a different lane away from our second lane for no apparent reason as our lanes were running smoothly. It took them 20 mins to sort the issue meaning once it was sorted our other lane had finished the first game and started the second.
The staff didn’t seem to know what was going on and took forever to communicate with each other. Whole experience when you have young children was a nightmare.
January 17, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Laura,
We're sorry your experience was so frustrating. The wait time and lane confusion, especially with children, is not the standard we aim for. We appreciate your feedback and will address these issues with our team to improve our service and communication. If you would like us to reach out please send an email to customer.feedback@tenpin.co.uk using the subject as "Review - Manchester Parrs Wood" and will will contact you to discuss this. Best wishes - Clare
We had a wheelchair user in our party
We had a wheelchair user in our party. I had been assured that all lanes were accessible with a ramp. We had to wait several minutes, with two reminders, for the ramp to arrive. The ramped slope was quite steep and at one point the ramp came off the top of the step and was stuck under the wheelchair, taking two of us to remove it.
January 18, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Jenny,
We appreciate you taking the time to share your experience. We're sorry the ramp access wasn't readily available and presented difficulties. We will review our accessibility procedures to ensure a smoother and safer experience for all our guests. Best wishes - Clare
Good First Impressions
Decent enough experience. Refreshing to not be obliged to use bowling shoes. Scoring console easy enough to set up. Everyone had a good time and my son enjoyed his first taste of bowling. Would use here again in future.
January 17, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Martin,
Thank you for your lovely 4* review at Tenpin Parrs wood! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear everything was nice and easy for you upon arrival. We look forward to hopefully welcoming you back again very soon! Best wishes- Steph
Chaotic
Chaotic. Ball kept getting stuck in the lane and we had to use balls to clear them which affected our game. Had the call assistant button pressed 2 separate times for over 10 mins. Gave up and had to search around for someone to help.
January 10, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hello Pauline, Thank you for taking your time to leave us some feedback. We are sorry to hear that we were extremely busy during your previous visit, which resulted in some delays. We do hope to see you again soon for a much smoother experience. Many Thanks - Kimberley
The machine had at least few problems…
The machine had at least few problems and wasted a bit of time to rectify which delayed our cinema!
Toilets were extremely dirty!
We went there on Tuesday around 4pm!
January 6, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hello Percy, Thank you for taking your time to leave us some comments from your recent visit to our Tenpin in Parrs Wood. We are sorry to hear the issues you faced while on our machines. We will pass your feedback onto our team to help us make some more improvements. We do hope to see you again soon for a much better experience. Many Thanks - Kimberley
Reply from Tenpin - Manchester - Parrs Wood
Hi Alison, thank you for leaving Tenpin Manchester Parrs Wood a fab 5* rating. We are so pleased to hear everyone had a great time and we look forward to seeing you all again soon! Best wishes - Kaylee
The bowling was good however the…
The bowling was good however the majority of the staff we interacted with were less than interested at one piont someone cleared our plates without asking and they still had food on them
January 1, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi, thank you for taking the time to leave a review of Tenpin Manchester Parrs Wood. It's great to hear you had a fun bowling experience. We are sorry to hear that parts of your visit let down your experience. We will ensure your feedback is passed onto the relevant team so that future improvements can be made. Hope to see you back again in the future for a much better experience.
Take care,
Kirsty
Really quick help at reception
Really quick help at reception, all bowling automated perfectly.
January 1, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Michael,
Thank you for your fantastic 5* review at Tenpin Parrs Wood! We are delighted you've had such a great time whilst on your recent visit to us! It's great to see you found the staff so friendly and helpful and we look forward to welcoming you back again very soon! Best wishes- Steph
Was rubbish
Was rubbish, balls were rubbish all mainly small holes staff not botherd to help and the lanes kept getting clogged up. On 2 games between 3 people mush have got clogged or malfunctioned atleast 15 times. Sat around waiting for staff to come and sort it out.
December 20, 2025
Reply from Tenpin - Manchester - Parrs Wood
Hi Anthony,
Thank you for your 1* review at Tenpin Parrs Wood! We are very sorry to hear you found your most recent visit to us so disappointing, We will ensure this is passed across to the correct team as your feedback is important to us. We do hope to welcome you back again for hopefully a 5* experience. Best wishes- Steph
Amazing staff
December 21, 2025
Reply from Tenpin - Manchester - Parrs Wood
Hello, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Parrs Wood. We will pass your lovely feedback onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Staff very friendly and welcoming when…
Staff very friendly and welcoming when checking in.
December 20, 2025
Reply from Tenpin - Manchester - Parrs Wood
Hi Susan, thank you so much for the lovely review of Tenpin Parrs Wood. We are pleased to hear you had a great time and that the team had a positive impact on your visit. Hope to see you again soon.
Take care,
Kirsty
I booked 2 games and food online
I booked 2 games and food online. I expected the food to arrive sometime during the first game. It didn't arrive until half way through the 2nd game and we didn't have time to eat it before we finished the game. When the game finished the next players turned up and we had to grab the food and move. Not a great outcome.
December 19, 2025
Reply from Tenpin - Manchester - Parrs Wood
Hi Paul,
Thank you for your 3* review at Tenpin Parrs Wood! We are very sorry to hear you've not had a great experience whilst on your recent visit to us and the food come out later than expected. We will ensure this is passed across to the correct team to make any future improvements needed and hope to welcome you back again very soon! Best wishes- Steph
Service and staff were fantastic
Service and staff were fantastic. Great fun, would definitely recommend 👌
December 20, 2025
Reply from Tenpin - Manchester - Parrs Wood
Hi Sharron, thank you for the fabulous 5* review of Tenpin Manchester Parrs Wood! We are thrilled you had such a great time and found our team fantastic during your visit and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
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